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Hyundai of Cumming
Cumming, GA
1,374 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,374 Reviews of Hyundai of Cumming
September 23, 2019
Lack of customer service Dealership is new and has to iron out a lot of issues! A lot of mislead information. Customers need to be able to call into service directly and not Dealership is new and has to iron out a lot of issues! A lot of mislead information. Customers need to be able to call into service directly and not go through a "call center". More
by Lack of customer service
Verified CustomerEmployees Worked With
Damien
September 22, 2019
Excellent This is an excellent dealership and everyone is friendly, receptive and have given me a excellent deal for car swap.I recommend highlly to everyone lo This is an excellent dealership and everyone is friendly, receptive and have given me a excellent deal for car swap.I recommend highlly to everyone looking for new or demo or used vehicles. More
by rpadman59
Employees Worked With
Chris Gardner
September 20, 2019
Stayed late to seal the deal! KJ my salesmen was so helpful. I had him running around like crazy trying to help me narrow down my choice in vehicles! At one time he and the sales m KJ my salesmen was so helpful. I had him running around like crazy trying to help me narrow down my choice in vehicles! At one time he and the sales manager had me surrounded by 3 cars up front. They stayed well past closing to close the sale. This is my second Hyundai I hope it is as great as my last one. Can’t beat the warranty and 0% financing. Love that my Santa Fe is American built in the South as well. More
by PM
Employees Worked With
KJ Ragland, Gerald? ( sales manager)
September 16, 2019
Issue resolved. Took the car in for service. Issue resolved same day. Wait area is clean and pleasant. Advisor and svc mgr were both professional and pleasant. Took the car in for service. Issue resolved same day. Wait area is clean and pleasant. Advisor and svc mgr were both professional and pleasant. More
by Fsr404
Employees Worked With
Mike, Damion, Elijah Salemi
September 16, 2019
Above and beyond Not only did they service my car but they also washed my car and vacuumed the inside of it without asking. Also they found me the best price possible Not only did they service my car but they also washed my car and vacuumed the inside of it without asking. Also they found me the best price possible for the part I needed More
by justinegimenez365
Employees Worked With
Andre Johnson
September 16, 2019
Excellent customer service Work completed promptly and efficiently. We recently relocated to Sandy Springs and plan to continue using Cumming Hyundai for all our service needs Work completed promptly and efficiently. We recently relocated to Sandy Springs and plan to continue using Cumming Hyundai for all our service needs because of our continuing satisfaction with their workmanship and customer service More
by ggmarks214
Employees Worked With
Dalton Fisher
September 12, 2019
Great buying experience I really enjoy the new car purchasing experience with KJ and Andy as both behaved on a very professional and courteous manner. I have experience w I really enjoy the new car purchasing experience with KJ and Andy as both behaved on a very professional and courteous manner. I have experience with the service department on this dealership and I am very happy with the work that service team has performed. More
by o.velarde
Employees Worked With
KJ Ragland // Andy Turpin
September 11, 2019
New 2020 Santa Fe Chris contacted me ahead of my visit and had the vehicle I wanted to see ready when I arrived. He was very knowledgeable about this model and never p Chris contacted me ahead of my visit and had the vehicle I wanted to see ready when I arrived. He was very knowledgeable about this model and never pressured or pushed me for the sale. He was more interested in making sure I knew everything about this vehicle before we discussed any "numbers". When we got to the negotiating there was no constant back & forth between Chris and his management. I told him what I wanted to pay & we worked it out to meet my expectations. Great experience at this dealership...Hyundai of Cumming. More
by JDW89
Employees Worked With
Chris Gardner
September 11, 2019
Pleasant New Car Purchase Experience All the people at this dealership that I've had contact with were pleasant and easy to deal with. Chris is a good "low pressure" salesman and is know All the people at this dealership that I've had contact with were pleasant and easy to deal with. Chris is a good "low pressure" salesman and is knowledgeable of the features of the cars as well as the company in general. All in all, a good experience purchasing a new vehicle. More
by RJHnatyk
Employees Worked With
Chris Gardner
September 11, 2019
Unresponsive to Customer Concerns / No Follow Up I purchased a used vehicle on 8/24/19. Two days later while looking over the car in my driveway I noticed that the front bumper appeared to have sepa I purchased a used vehicle on 8/24/19. Two days later while looking over the car in my driveway I noticed that the front bumper appeared to have separated. The bumper was refurbished prior to the sale and it looks as though it was not properly reinstalled. In addition, I was reviewing the service records in greater detail and found that the vehicle was sold past due a routine oil change. I have made several attempts to contact my sales rep, the director and the GM at the dealership via phone and email over the past 3 weeks, but have yet to receive a return call, or email. It is becoming increasingly obvious that the only thing this dealership cared about was the sale and not the quality of the product and service provided. More
by michael_j_medeiros
Employees Worked With
K.J. Ragland / Todd Litwin
