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Hyundai of Cumming
Cumming, GA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,378 Reviews of Hyundai of Cumming
September 12, 2019
Great buying experience I really enjoy the new car purchasing experience with KJ and Andy as both behaved on a very professional and courteous manner. I have experience w I really enjoy the new car purchasing experience with KJ and Andy as both behaved on a very professional and courteous manner. I have experience with the service department on this dealership and I am very happy with the work that service team has performed. More
by o.velarde
Verified CustomerEmployees Worked With
KJ Ragland // Andy Turpin
September 11, 2019
New 2020 Santa Fe Chris contacted me ahead of my visit and had the vehicle I wanted to see ready when I arrived. He was very knowledgeable about this model and never p Chris contacted me ahead of my visit and had the vehicle I wanted to see ready when I arrived. He was very knowledgeable about this model and never pressured or pushed me for the sale. He was more interested in making sure I knew everything about this vehicle before we discussed any "numbers". When we got to the negotiating there was no constant back & forth between Chris and his management. I told him what I wanted to pay & we worked it out to meet my expectations. Great experience at this dealership...Hyundai of Cumming. More
by JDW89
Employees Worked With
Chris Gardner
September 11, 2019
Pleasant New Car Purchase Experience All the people at this dealership that I've had contact with were pleasant and easy to deal with. Chris is a good "low pressure" salesman and is know All the people at this dealership that I've had contact with were pleasant and easy to deal with. Chris is a good "low pressure" salesman and is knowledgeable of the features of the cars as well as the company in general. All in all, a good experience purchasing a new vehicle. More
by RJHnatyk
Employees Worked With
Chris Gardner
September 11, 2019
Unresponsive to Customer Concerns / No Follow Up I purchased a used vehicle on 8/24/19. Two days later while looking over the car in my driveway I noticed that the front bumper appeared to have sepa I purchased a used vehicle on 8/24/19. Two days later while looking over the car in my driveway I noticed that the front bumper appeared to have separated. The bumper was refurbished prior to the sale and it looks as though it was not properly reinstalled. In addition, I was reviewing the service records in greater detail and found that the vehicle was sold past due a routine oil change. I have made several attempts to contact my sales rep, the director and the GM at the dealership via phone and email over the past 3 weeks, but have yet to receive a return call, or email. It is becoming increasingly obvious that the only thing this dealership cared about was the sale and not the quality of the product and service provided. More
by michael_j_medeiros
Employees Worked With
K.J. Ragland / Todd Litwin
September 11, 2019
Customer friendly Service John took care 60k miles service, he patiently looked at my car's service history and did the required only from elite premium service needed John took care 60k miles service, he patiently looked at my car's service history and did the required only from elite premium service needed More
by Harivenkatesh
Employees Worked With
John Michael
September 11, 2019
Second Visit We brought the Sonata in last week for 15,000 mile check up Car returned with oil change, tire rotation and inspection Notes at bottom indicated We brought the Sonata in last week for 15,000 mile check up Car returned with oil change, tire rotation and inspection Notes at bottom indicated front end alignment and filthy air filter, it stated the service was denied. The truth was these needed services were not known till I was paying for the oil change. Surprised it was not disclosed under the 15,000 mile service requested prior to pointing the vehicle was ready to leave. Gene Berardi More
by geneberardi
Employees Worked With
All
September 11, 2019
Workmanship good, pricey, communications needs work Dropped off car on Saturday before Labor day. I was told the parts would be ordered Saturday and arrive for work to be done Tuesday or Wednesday. So I Dropped off car on Saturday before Labor day. I was told the parts would be ordered Saturday and arrive for work to be done Tuesday or Wednesday. So I left my car hoping for early work Tuesday. When I called Tuesday I was told the parts could not be ordered until Tuesday and that they might arrive Thursday or Friday. I picked up my car Tuesday to bring it back once parts arrived. I received a call Thursday from someone, who didn't realize my car was no longer in the shop, to say work could be done Friday. I dropped off my car late Thursday night using the key drop box. The work was done Friday and they detailed the car for no additional charge. It was expensive, but the workmanship seems ok. Hard to tell since they simply got the sunroof closed up but not functioning (my request since the quote for full operability was $5700 on a car worth only $9000). They forgot to put back the covers over the parts in the sunroof, but I don't think that will take too much for me to put back. More
by jarrett5458
Employees Worked With
Andre Johnson
September 10, 2019
Very customer friendly John Michael was of great help, very pro-active communication and fast support to get the car fixed. Thank you, will recommend the service to all my f John Michael was of great help, very pro-active communication and fast support to get the car fixed. Thank you, will recommend the service to all my friends and family. More
by Angela
Employees Worked With
John Michael
September 09, 2019
Quick and easy I knew what I wanted and had a very short time. Janice was very nice, and not pushy at all. They unfortunately did not have the color that I wanted. I knew what I wanted and had a very short time. Janice was very nice, and not pushy at all. They unfortunately did not have the color that I wanted. They Did not try to push me on to another color. Instead made some calls and was able to find the color at another dealer. They had it delivered the next day and i now have the style and color that i wanted! More
by medranoajo
Employees Worked With
Janice and Miguel
September 06, 2019
Great experience Everything has been great so far, had some issues with car from when leaving dealer and they took care of their promise by fixing everything. Thank yo Everything has been great so far, had some issues with car from when leaving dealer and they took care of their promise by fixing everything. Thank you Janice, Raul, and Miguel! More
by JCD10
Employees Worked With
Janice, Raul , Miguel
