Hyundai of Fort Myers

The sales manager, Lewis, is rude, terrible and shady. Ended up buying a 2023 Nissan kicks SR, nice vehicle. The sales person, Bill Karells, was nice . By the time I got to the sales manager, Lewis, and s Ended up buying a 2023 Nissan kicks SR, nice vehicle. The sales person, Bill Karells, was nice . By the time I got to the sales manager, Lewis, and sat down in his office, it was about 4 hours into the whole ordeal. Sales manager, Lewis, says one thing and did another with my trade in value and adding extras I didn't ask for nor wanted!! By that time of going through everything that the sales manager, Lewis, rushed me through, and trying to get him, Lewis, to explain things in detail and him being vague about things, it then was going on 5 hours I had been there. I didn't ask for a "General maintenance package" that cost me $1190.00, I also told Sales manager, Lewis, to take off all the other xx crap he was trying to slide into my contracts, paperwork, ect... I ended up just keeping the general maintenance, even though it's outrageously expensive and something don't need, because it was already a lot of hours into this whole thing, and I was over trying to talk with and get answers from Lewis, sales manager. He, sales manager Lewis was rude, rushed me through everything, over talked me and talked down to me, he changed the trade in value from what he had told and showed me on paper, me earlier, to a big amount less. That's shady and not right. Terrible person! DO NOT DEAL WITH THE SALES MANAGER LEWIS!!! He is not a good person at all. I even had to go back into dealership 2 days later, to find him and get the other papers he was supposed to print out for me same day I was there. Also realized he didn't give me all the paperwork for the "general maintenance" that he, lewis, tried to hide and toss into it all. So I had to call, yet AGAIN to request he email all 3 papers to me today, December 26th, 2024. He said ok, however, was of course rude. I did not ask for this crap service on top of the over priced amount I ended up having to pay for the vehicle. It's all a big scam. They try and add GAP. GENERAL MAINTENANCE and other crap no one needs! Don't get it and don't buy from these sales managers. Esp Lewis. Bill Karells is a good sales person. He needs to go to a different dealership. I do like the vehicle I purchased. However, it was way over priced and sales manager was a jerk and tried to add all these EXTRAS on I didn't ask for nor wanted. He is shady. Not an honest person at all. Beware of sales managers. More

After checking out 5 dealerships and their salespeople, Walter was the best. Low pressure, professional, knowledgeable, responsive. It is the 5th car I've purchased from that dealer, but I always like t Walter was the best. Low pressure, professional, knowledgeable, responsive. It is the 5th car I've purchased from that dealer, but I always like to see what all are selling to assure the best fit. More

I thought everyone at the dealership was very courteous and professional and did a great job selling the car, especially Edwin Colon. and professional and did a great job selling the car, especially Edwin Colon. More

Thank you for taking care of my Santa Fe. Above and beyond service exceeded my expectations. Above and beyond service exceeded my expectations. More

Very good at listening to what i wanted. And helping find a vehicle that fitted. MY needs. And helping find a vehicle that fitted. MY needs. More

The service was good and fast. Nelson was very nice and explained everything to me when I got there. Nelson was very nice and explained everything to me when I got there. More

Very friendly and convenient. Good service representatives, kept me informed of status of oil change. Good service representatives, kept me informed of status of oil change. More

Not pushy. Very smooth buying of the car. Willing to work and help me find what I want Very smooth buying of the car. Willing to work and help me find what I want More

Very efficient service dnd great coffee and good snacks ,good tv watching and all the luxuries yo make waiting for your car go fast ,good tv watching and all the luxuries yo make waiting for your car go fast More

Everyone we met were very friendly and helpful. We had an outstanding buying experience and will be sure to recommend to others. We had an outstanding buying experience and will be sure to recommend to others. More