Hyundai of Fort Myers

Great customer service. I love my car and the sales person took a lot of time reviewing all of the options in my car so that I understood them. Thank you I love my car and the sales person took a lot of time reviewing all of the options in my car so that I understood them. Thank you More

Aly was great! ! Super helpful and respectful to my needs and things I did not need. Every service associate should be like him! ! Super helpful and respectful to my needs and things I did not need. Every service associate should be like him! More

My service advisor Aly Napoleon was fantastic made my day there a better one for sure . He’s a good person and professional there a better one for sure . He’s a good person and professional More

Bought probably the most expensive vehicle on their lot. The purchase process is not quick and even more aggravating. Now they don’t print any paperwork. The finance guy complained he wasn’t making any mon The purchase process is not quick and even more aggravating. Now they don’t print any paperwork. The finance guy complained he wasn’t making any money on this deal. I paid the asking price with no negotiation. They aren’t happy unless they squeeze thousands more out of you for additional warranties that their own people hate. They hand you a thumb drive. Who uses those? To this day I still don’t have any loan paperwork. It wasn’t on the thumb drive. I should have walked away then. Once we took delivery I made the mistake of putting the key fobs in the car. Both batteries were dead in the key fobs. The car locked itself. The dealership had a broken kit to get into the car. I called my own road service to get inside the car. Not even an offer to replace the batteries. I definitely won’t be back to this dealership. More

Great people to deal with very helpful and will do anything get the deal done anything get the deal done More

I came with a Transmission issue which wasn't resolved and was told that there were no Loaner Cars which is why the Repair could not be completed. I was then told that I would hear from the Service Dept and was told that there were no Loaner Cars which is why the Repair could not be completed. I was then told that I would hear from the Service Dept within a few days, once a Loaner Car was available so I could bring my Santa Fe back in for the Repair. It took the Service Dept 2 hours keeping my vehicle while I waited of course to find out that they couldn't repair it that day. I've not been very impressed with Hyundai of Fort Myers, in general, so this doesn't surprise me. I'm thinking of reaching out to Corporate to let them know that Hyundai of Fort Myers, needs a shake up with new Management. More

Robinson was great! Very helpful and timely service. I got there early and he was very nice about accommodating me earlier! Very helpful and timely service. I got there early and he was very nice about accommodating me earlier! More

From the beginning, since Chloe received me, her attention was top tier. Chloe did a great job guiding me through the process and was very informative. Furthermore, my oil change and tire rotation s attention was top tier. Chloe did a great job guiding me through the process and was very informative. Furthermore, my oil change and tire rotation service took less than an hour. Thank you all! More

We had a smooth and easy process from start to finish. They all went above and beyond to accommodate our new purchase. Amazing experience all around!! They all went above and beyond to accommodate our new purchase. Amazing experience all around!! More

Sale process was easy and efficient. However, when I got my new purchase - used vehicle - home, I discovered that the spare tire mounted on the back of the Jeep had a screw in the tread However, when I got my new purchase - used vehicle - home, I discovered that the spare tire mounted on the back of the Jeep had a screw in the tread and the tire was flat. I know that I purchased the vehicle "as is", but I was also told that the dealership thoroughly inspected the car before handing it over to me. More