Hyundai of Fort Myers

So happy to see that Hyundai of FM has completely change the owner experience in the service department. I have had 4 Hyundais in the past and it got to the point that I would hate bringing my car in for the owner experience in the service department. I have had 4 Hyundais in the past and it got to the point that I would hate bringing my car in for service. The art of being ignored at the service desk was off the chart. This time things were completely different. I was treated with the utmost respect and felt like I was important to the service crew. Every time an agent passed my by I was asked if there was anything I needed or gave me an update on my vehicle. Just a fantastic experience. Who ever is running the show now, keep up the great work Joseph. More

Good customer service skill Inform me about what going on with my vehicle And my status with my vehicle And my status More

Perfect experience. William and Gabriel were great. The process was very simple because William did a lot of work to be prepared for our visit. William and Gabriel were great. The process was very simple because William did a lot of work to be prepared for our visit. More

I was totally disappointed yet again by the service department Once again they wasted my time due to miscommunication on there end again department Once again they wasted my time due to miscommunication on there end again More

Needing a tire repaired or replaced was the reason for my visit I was meet by Brandon and my total interaction wass 👏👏👏👏👏 visit I was meet by Brandon and my total interaction wass 👏👏👏👏👏 More

I liked the friendliness of the staff, the cleanliness of the property, and the staff concerns towards my needs. the property, and the staff concerns towards my needs. More

our adviser is amazing. we are blessed to have such a hard working and dedicated advisor on our side. coming to get service is extra special when working with him. we are blessed to have such a hard working and dedicated advisor on our side. coming to get service is extra special when working with him. More

Hyundai was a great dealership to work with when I was purchasing a new vehicle. Mike Zwaan in the finance department went above and beyond to make the deal happen and was extremely patient and understand purchasing a new vehicle. Mike Zwaan in the finance department went above and beyond to make the deal happen and was extremely patient and understanding. More

It's the second car I purchased from them. Very satisfied with the product selection and sales process. Very satisfied with the product selection and sales process. More

I still can not understand why, when you initially arrive at the Service Department it takes at least 15 minutes for a service advisor to come out to start the process for addressing your car service needs. at the Service Department it takes at least 15 minutes for a service advisor to come out to start the process for addressing your car service needs. You make an appointment, get there at or before the appointment time, then sit in your car for at least 15 minutes waiting before a service advisor even comes out to talk to you. . On a positive note, once past that intake wait, the service was done in a reasonable amount of time. I also appreciated the online communication from the Service Department that allowed you to keep updated on how your service was coming along. More