Hyundai of Fort Myers

Brought my car in on time service visor was excellent did exactly what they were supposed to do. exactly what they were supposed to do. More

They were very pleasant and the wait was not too long. My only complaint was that I had to wait in the line to get checked in My only complaint was that I had to wait in the line to get checked in More

Hyundai of Fort Myers is an excellent dealership! Great service, great people and great facilities!! Great service, great people and great facilities!! More

Good service department I walked through sales department when I was waiting and no sales staff greeted me all seemed to be playing on there cell phones when I was waiting and no sales staff greeted me all seemed to be playing on there cell phones More

So there was a 'recall' on my vehicle that required a 'fuse' for the ABS braking system. Okay; easy, peasy, right? I called to make an appointment and the Service Dept. told me they need my V.I.N. number 'fuse' for the ABS braking system. Okay; easy, peasy, right? I called to make an appointment and the Service Dept. told me they need my V.I.N. number. Also; fine, I'd been there before it was on record; &/or I could read it to them. NO....they said they need to "SEE" it. I asked if the part was there and they could then fix the recall issue? NO: they said they had to make an appointment for me to come in JUST to read my V.I.N.....'then' they'd order the part. REALLY? What kind of xxxxxx show are they running there? Who would make a person drive 30 minutes to their dealership so they could confirm information they had on file? I asked several times if this was necessary and the person in service I talked to said yes. I asked who the Service Manager was, and the answer I got was "I Don't Know". Really? You work there and don't know your bosses name. This is the worst dealership I have ever had to do business with in my life. I did go for the appointment and just as I surmised; the service attendant who came out after I explained what the issue was said that it made no sense. The part was ordered but I fully expect to contact Hyundai Corporate and advise them how this particular dealership treats customers who spend thousands of dollars on their vehicles. Furthermore when I went in with 3 minor issues; none 'mechanical'; they wanted to charge me $89 to access and troubleshoot 'each' issue; not all of them. I drove away. That is hiway robbery and needs to be addressed immediately. More

Every thing went right, no issues at all. The wait was a little long but understandable for the amount of work being done. The wait was a little long but understandable for the amount of work being done. More

Loved how I was accommodated with everything including they got me an Uber. Great customer service as well they got me an Uber. Great customer service as well More

Muy buen servicio i profesionalidad te ayudan a buscar un buen carro en español e inglés buen carro en español e inglés More

Quick oil change, clean waiting area with free wifi and snacks/water. They also have shuttle service if your service is long, I like to go to the mall. snacks/water. They also have shuttle service if your service is long, I like to go to the mall. More

Liked early appointment, Pleasant helpful staff, good attitudes , work done by time said, all good. attitudes , work done by time said, all good. More