Hyundai of Fort Myers

Professional, helpful and respectful of our interests. We did not complete the purchase but for reasons not related to the car or the dealership We did not complete the purchase but for reasons not related to the car or the dealership More

Hyundai made me an appointment to fix my there only to get there and tell me they have to order the part. What was the point of the appointment? get there and tell me they have to order the part. What was the point of the appointment? More

Took my car in for because the brake warning light was on. My appointment was for 10:30. I finally got with a service advisor a little after 11:00. Obviously appointments mean nothing. At 2:35 I was notif on. My appointment was for 10:30. I finally got with a service advisor a little after 11:00. Obviously appointments mean nothing. At 2:35 I was notified my car 2as ready. When I got in it to leave I noticed the brake warning light was still on. This is the reason I brought the car in! I do not understand why the mechanic that parked the car didn't notice the light still being on. That is unacceptable in my opinion. I went back in to inform my service advisor that the warning light was still on. Back to the waiting room I went. Finally at around 4:00 my service advisor told me I had a bad parking sensor and it would be 544.00 dollars to replace it. I ask him if he had the part. He said yes. I told him to replace it. Why the brake light would be on for a parking sensor is beyond me. But that is what they told me. Finally at 5:05 my service advisor came up to me and asked me to go with him. He took me to the service manager who informed me that they did have the part. But it had already been promised to someone else. And they would need to order my part. It would take 5 days to get here. And I would have to prepay for the part. After paying the 544.00 dollars I noticed the part only cost 38.00 dollars. The rest was for taxes and labor. So after spending over 7 hours at this service department I left still having the same problem I went in with. I will never buy another Hyundai from this dealership. And I still have to go back when the part comes in! More

Odadson made sure he handled the process very well throughout. Worked with me very well, and stayed on top of everything. I highly recommend him. throughout. Worked with me very well, and stayed on top of everything. I highly recommend him. More

Customer service horrible at check in. After waiting I finally went inside to ask one Of the 7 plus people sitting behind a desk for assistance and was told to wait. Waited 20 min to c After waiting I finally went inside to ask one Of the 7 plus people sitting behind a desk for assistance and was told to wait. Waited 20 min to check checked in. Only after going back inside a second time did someone finally offer assistance. The remaining experience was fine. More

Excellent service every time! ! I trust taking my Hyundai Venue there . The car wash at the end is nice too! ! I trust taking my Hyundai Venue there . The car wash at the end is nice too! More

Hyundai of Fort Myers has been a pleasure to work with. Starting with the sales rep William to the financial staff & manager. They helped me get the car I wanted with numbers I was happy with. They were ve Starting with the sales rep William to the financial staff & manager. They helped me get the car I wanted with numbers I was happy with. They were very helpful & nice throughout the entire process. More

Very professional and courteous during the entire process. The best part was the text notification I received which was fast. Thanks process. The best part was the text notification I received which was fast. Thanks More

Sales lady great. Seems out to screw people in cost. False advertising in car prices. Seems out to screw people in cost. False advertising in car prices. More

The service agent was polite and on point. He did everything I asked and I had my car back in a good time I want him every time I go. He did everything I asked and I had my car back in a good time I want him every time I go. More