Hyundai of Las Vegas
Las Vegas, NV
Filter Reviews by Keyword
By Type
Showing 1,034 reviews
Everyone's very kind and helpful, My husband and I had a wonderful experience to buy a car with sales person Nas, financial Manager David, front desk person and other worker wonderful experience to buy a car with sales person Nas, financial Manager David, front desk person and other worker More
Truly, the absolute worst auto service experience at Hyundai of Las Vegas... No response to my phone calls or text messages during the entire week that the vehicle was in service. I had to initiate e Hyundai of Las Vegas... No response to my phone calls or text messages during the entire week that the vehicle was in service. I had to initiate every status update. When I called to find out the vehicle is ready, I was told that it was out of service, washed, and ready to go. When I arrived, I waited 30 minutes to have the vehicle delivered. Vehicle had not been washed or cleaned at all. Strange pieces of green tape still stuck on the vehicle. Filthy and unacceptable. I had to seek out another service advisor to ask that the car be washed, as my service advisor didn't walk to the car with me to see that all was in order. I waited another 45 minutes before the vehicle was finally ready. To add insult to injury, the service advisor next to the desk I was waiting at was playing loud YouTube videos on his phone to another colleague, videos laced with profanity. Totally and completely inappropriate while a customer is within earshot. I challenged them on their behavior. They didn't seem to care whatsoever. I have filed a formal complaint with Hyundai USA directly, and am still waiting to hear back with an appropriate response either from Hyundai USA or the dealership. Needed to say, even though I purchased my new vehicle from Hyundai of Las Vegas (which was a very good experience), I will not be taking it back for service, and will not return to the dealership for any future purchases. I would rather drive well out of my way to a non-Lithia Motors owned dealership than to return and experience the same shameful service. More
Everyone was very helpful and friendly. Made getting a new car very easy and I was not in the dealership all day. The process was very quick Made getting a new car very easy and I was not in the dealership all day. The process was very quick More
Absolutely the friendliest bunch of sales people and staff I have ever met. Immaculate showroom. They go out of their way to assist you with ANYTHING. staff I have ever met. Immaculate showroom. They go out of their way to assist you with ANYTHING. More
Mike Hernandez in the service department took such good care of me and my service needs unless it's an emergency that's where and who I will see for all my service needs care of me and my service needs unless it's an emergency that's where and who I will see for all my service needs More







