Hyundai of Las Vegas

One thing most people don't like and dread when it comes time to buy a new car is a high pressure sales pitch and the bs that goes along with it. I found none of that at Planet Hyundai. The sales person, B time to buy a new car is a high pressure sales pitch and the bs that goes along with it. I found none of that at Planet Hyundai. The sales person, Bob Stewart, who worked with me until I was satisfied, was very informative without overkill, which was very important to me. I knew there were other cars out there that I would consider and other dealerships I could go to in order to find the right sales person in which I cared to do business with. I was in no hurry and hadn't made up my mind on what car I wanted at that point. After meeting Bob in person, through my internet search, there was no reason to look any further for the right personality. That was refreshing and allowed time for me to make an informed decision without feeling pressured. After that it was just about the car and the price. The car is impressive and the price was right and thanks to Bob's patience and demeanor, it was a done deal once all of my concern were covered. More

Mr. Tamburro, I have filled out the online survey for Mr. Tamburro, I have filled out the online survey for Hyundai but I wanted to personally drop you a note to tell you what a wonderful experience I ha Mr. Tamburro, I have filled out the online survey for Hyundai but I wanted to personally drop you a note to tell you what a wonderful experience I had at your Store. (Planet Hyundai) We shopped you at Henderson Hyundai and this was the reason we came back to you. They were rude, disorganized, and dishonest. We walked out of there as fast as possible. 2 people on your staff made this car buying experience one of the nicest times we have ever had at a car dealership. No pressure, a beautiful showroom, nice people all around us. Christy stayed right on top of finding our car and Izzy was the best salesperson we have ever met. These 2 people are "OUTSTANDING" and they are the reason we bought our new car from you. Christy was continually talking to me about finding our Vehicle and when she found it....BOOM, she called and we were there in 1 hr. She also came out in the showroom and met us with all the excitement that a long time friend would show to us. Izzy did everything Just right to make us feel like we got a great deal. After we were done, he gave us a tour of the facility, shop, service area where we were introduced to your service advisor. Even your Sales Manager came by and said HI. Again, We can't say enough about your Team. They need to be appreciated for their hard work and dedication to Planet Hyundai. You can tell that they are HAPPY employees. Congratulations. Jay and Melody Ritz (White 2011 Sonata SE 2.0 Turbo) More

Courteousness of the entire staff, especially Mazen and Joey in Sales, Brian in Finance, Nancy in service, and the reception staff. There was no pushing nor pressure to buy a car, Mazen clearly understood Joey in Sales, Brian in Finance, Nancy in service, and the reception staff. There was no pushing nor pressure to buy a car, Mazen clearly understood our needs and guided us through he options. He was very knowledgeable, helpful, and understanding. It was a joy to be at the dealership. More

I went into the dealership to buy a car. Had a price set i wanted to spend and I was never led into the opposite direction. I was very pleased with the service i was presented with and very satisfied with t i wanted to spend and I was never led into the opposite direction. I was very pleased with the service i was presented with and very satisfied with the sales rep, he was straight forward with me and ot me everything i was looking for plus some. If anyone is looking for a new car i would highly recommend going to Planet Hyundai just for the fact i was very well taken care of and I love my new car. More

Being a prior owner of a 2006 and 2007 Hyundai, I was impressed with the Make, and was extremely interested in the new Sonata. I attended the Auto Show on Saturday, to review, and test drive the 2011 So impressed with the Make, and was extremely interested in the new Sonata. I attended the Auto Show on Saturday, to review, and test drive the 2011 Sonata. Since the "test drive" line was long, I decided to leave the Show, and visit Planet Hyundai. Mazen was the 1st sales rep to engage me, so I stayed with him. After locating a potential vehicle, and a pleasant test drive, we went inside. After the usual "sales rep and customer" chitchat, we came to an agreement. I felt no sales pressure whatsoever. I was introduced to the GM, service area reps, finance rep. All were very friendly, and seemed anxious to please. I look forward to dealing with this establishment in the future. More

MR. Bob Stewart was very helpful. He is very professional and honest in what he does. He is very caring and His customer service skills are exceptional. We had visited other Hyndai dealerships professional and honest in what he does. He is very caring and His customer service skills are exceptional. We had visited other Hyndai dealerships prior to this and he and the general manager were very eager to help and give us a decent deal. I will definitely recommend this dealership to my family and friends. More

I enjoyed my visits to Planet Hyundai. I was given Mazen's name by an employee from another car dealer. He had worked with Mazen before and told us he was a great guy. We asked for him when we got t Mazen's name by an employee from another car dealer. He had worked with Mazen before and told us he was a great guy. We asked for him when we got there and he was ready for us. He was very friendly and helpful. He made me feel very comfortable buying a vehicle from him. The managers also went out of their way to make us feel comfortable. I love my new Hyundai. More

The Sales Rep was friendly and accomodating. He was trying to assist another customer with a problem which left us sitting alot. Before I went to the dealership I called to find out what the financing trying to assist another customer with a problem which left us sitting alot. Before I went to the dealership I called to find out what the financing options were on new cars. I was told there was a 0% + $2,000 rebate offer but when I got there a manager came out and said there was only 0% and no rebate offer depending upon my credit. After he ran my credit he said I had the option 0% or 3.9%+$2,000 rebate. We negotiated and after he crunched the numbers he came up with a monthly payment different from what I calculated. We finally went to sign the paperwork there was a charge added for window treatments which hadn't been discussed. After expressing my dissatisfaction they removed it. They did try to pressure me too much to purchase an extended warranty. I still don't understand how the monthly payment was calculated because I put the numbers in an auto calculator online and got a lower payment. I did like the Sales Rep Lucky taking the time to show and explain the features on the car after a long day. More

Bob and I had been emailing for several days on a leftover Tucson he had. In the meantime I went to Henderson Hyundai first because it was closer saving my visit to Planet Hyundai until 10/26 when I leftover Tucson he had. In the meantime I went to Henderson Hyundai first because it was closer saving my visit to Planet Hyundai until 10/26 when I began teaching a new class at CSN, 10 minutes from the dealer. The moment I stepped out of my car I could feel the difference in attitude of the salesmen. Yes, they were out there watching me but no one jumped on me for a sale. They were polite, well dressed in shirts and ties and smiling. What a difference between them and the jerks they had at Henderson Hyundai. Bob introduced himself, smiled and said, "I think I have a car for you!" In the last email I told Bob I changed my mine and wanted the Santa Fe because it had a larger cargo area. I bought a Santa Fe in 2003 and my husband is now driving it. His Tiburon was totaled in an accident trying to avoid a car that came at him head on. We are a Hyundai family. Even my son bought one in 2005. I love the cars. Anyway, one look at the silver blue 2009 Hyundai and I bought it. Bob knew what I liked through our emails and he did his job! 10 minutes on the Planet Hyundai lot and I bought a car. It was simple, easy and I am very happy and tell everyone what a great experience it was buying my car through Bob Stewart. Brian in the finance dept. was great too and that took a little longer andI had a new car!!! More

This is the second car my family has purchased from Bob Stewart at Planet Hyundai this year and we couldn't be more thrilled with the service, selection and overall sales experience. As a single woman, ca Stewart at Planet Hyundai this year and we couldn't be more thrilled with the service, selection and overall sales experience. As a single woman, car shopping can be intimidating to say the least, but Planet Hyundai makes it easy and stress-free. I recommend taking two minutes to apply online, literally, it is that fast. Be sure to request Bob Stewart for your sales rep and he or his partner, Chris, who is also very nice, will be in touch within hours. You can make arrangements for which cars you'd like to test drive or ask for recommendations to stay within a certain budget. On Saturday, I drove away with a new car in just under 3 hours....that's incredible. Bob, in the finance dept, made the paperwork fun and simple. And, let me tell you, my car is awesome. The follow up after purchase from PH brings the whole experience full-circle. I give Planet Hyundai and the Bobs my highest rating. AA More