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Hyundai of Louisville
Louisville, KY
245 Reviews
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Showing 245 reviews
September 28, 2015
Horrible! My wife and I bought a 2012 sonata hybrid new 2 years ago. We traded the car in about 3 months ago and were told we could sell back our gap and extend My wife and I bought a 2012 sonata hybrid new 2 years ago. We traded the car in about 3 months ago and were told we could sell back our gap and extended warranty. After a month of back and forth with the finance department, we were told everything was handled. So we wait and wait for our 2000 dollar check. After 6 weeks I called the dealership again, and again was assured everything was done and easy care would cut a check. So I called easy care to ask if they knew a timeline as it has already been 6-7 weeks. They informed me that my easy care was still an active account and that they never received any cancellation paperwork. I asked if they were sure and could this be an oversight by them. The gentleman put me on hold and he and his supervisor both looked. Still active, no cancellation paperwork. All this after I talked to Hyundai on NUMEROUS occasions and was given the run around, we will call you back, I never received your messages, I put a reminder on his desk... Now the last 2 days I have called probably 15 times and keep getting voicemail. Not even the main line is answering, and I know they have caller ID. This is very unprofessional and not really what you expect from a car dealership that hrives on repeat business. Save yourself the trouble and go to another Hyundai dealership. More
by Ers2185!
Employees Worked With
Rob
Helpful September 26, 2015
Stellar. Great car buying experience with a professional team. Great deal too!! From the time I initially spoke to James on the phone and throughout the whole Great car buying experience with a professional team. Great deal too!! From the time I initially spoke to James on the phone and throughout the whole experience he was very professional and tried his very best to make sure that I was getting the car that we discussed and that I wanted. Also, David is an excellent salesman that is very professional and he even went out of his way to deliver (to my house) some touch-up paint that I had factored into my deal. These guys deserve a bonus, for real. More
by SPEEDRACER176
Verified CustomerEmployees Worked With
David Jones and James Himmel (Sales Manager)
September 19, 2015
Great experience Very professional and friendly. Definitely recommend this dealership. My salesperson was great. He wasn't too aggressive like some salespeople can be. Very professional and friendly. Definitely recommend this dealership. My salesperson was great. He wasn't too aggressive like some salespeople can be. I love my 2016 plantar. More
by rhetta53
Employees Worked With
David Jones
September 16, 2015
Great Experience Did a great job at taking care of what we wanted done and what we could get and afford. Awesome group of people and our sales guy Mike Clarke keep us Did a great job at taking care of what we wanted done and what we could get and afford. Awesome group of people and our sales guy Mike Clarke keep us in the loop the whole time. More
by KAYETAYLOR
Employees Worked With
Mike Clarke
September 03, 2015
Summary of my experience at Hyundai of Louisville on Dixie H Mr. Kowadla was very professional, friendly and a pleasure to work with on the purchase of my new Hyundai, which I might add is our third Hyundai Sona Mr. Kowadla was very professional, friendly and a pleasure to work with on the purchase of my new Hyundai, which I might add is our third Hyundai Sonata. More
by MORGAN.RUP4
Employees Worked With
Bob Kowadla
August 18, 2015
Excellent experience Excellent service to include the maintence to the sales departments in making my experience at that level. I have already shared this experience with Excellent service to include the maintence to the sales departments in making my experience at that level. I have already shared this experience with others More
by ELMERTRIBBLE
Employees Worked With
I got personal care from the Sale manager,assistant sales manager to include the finance manager. They all worked as a team in fulfilling my needs and expedience., Bob Kowadla
July 27, 2015
Service Department They put my engine coolant sensor connector on with a zip tie,& replaced my camshaft position sensor,total cost $428.00,now my car is throwing oil all They put my engine coolant sensor connector on with a zip tie,& replaced my camshaft position sensor,total cost $428.00,now my car is throwing oil all over the place,found out my oil sending unit was loose,my car never leaked oil before they worked on my car....worst mechanics ever.. I should have went to a backyard mechanic,least I could watch what they did, don't deal with these people !!!!!! More
by mtrodgers
Employees Worked With
MATT YOUNG
July 15, 2015
Wonderful The sale associate Erin was very helpful and knowledgeable about the vehicle we just bought and he made should we were comfortable offer us drinks why The sale associate Erin was very helpful and knowledgeable about the vehicle we just bought and he made should we were comfortable offer us drinks why we were waiting. The manager that was on duty that day when we bought our new vehicle was very helpful we appreciate everything he did for us to help us get this truck but i'am sorry cannot remember his name but thank you so much and yes Erin thank you. And yes we will definitely recommend Hyundai on Dixie Highway. Again Thank you guy's so much. More
by KITTEN045
Employees Worked With
Eric Manion
July 07, 2015
David Jones was extremely polite and helpful and worked very hard to make sure we were able to purchase the vehicle with the features we wanted. was extremely polite and helpful and worked very hard to make sure we were able to purchase the vehicle with the features we wanted. More
by LDPREST49
Employees Worked With
David Jones
June 17, 2015
Great Experience! I had an easy, no-nonsense experience at Hyundai of Louisville leasing my new Santa Fe Sport. The staff was knowledgeable but not pushy, and very will I had an easy, no-nonsense experience at Hyundai of Louisville leasing my new Santa Fe Sport. The staff was knowledgeable but not pushy, and very willing to help me effectuate my new lease. I would highly recommend this dealership, and I love my new SUV! More
by MARILYNAOSBORN
Employees Worked With
David Jones
