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Hyundai of Louisville

Louisville, KY

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245 Reviews

6633 Dixie Highway

Louisville, KY

40258

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Showing 245 reviews

April 05, 2013

Had a great time with Dave and the service department. I went in for regular oil change and they inspected my car and suggested a belt be replaced because if was worn. I and a service light on and they took More

by Jcox7160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 20, 2014 -

Hyundai of Louisville responded

Dear Jcox7160, Thank you for your review. Our service department is great and do their best to anticipate the needs of our customers. I'm glad you had such a positive experience at Hyundai of Louisville. We look forward to earning your business again in the future. Sincerely, Brian Smith General Manager Hyundai of Louisville

September 18, 2012

I contacted a number of Hyundai dealers about a new Elantra through the internet. Hyundai of Louisville contacted me and within a couple of emails had an out the door price on the Elantra I wanted. A More

by billwhite106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky and Josh
Oct 20, 2014 -

Hyundai of Louisville responded

Dear billwhite106, Thank you for your great review! I appreciate you taking the time to tell us about your positive experience. Our staff definitely goes above and beyond to provide a comfortable buying atmosphere. I hope you are enjoying your new Elantra and look forward to earning your business again in the future. Sincerely, Brian Smith General Manager Hyundai of Louisville

April 11, 2012

The people were friendly and very helpful. They were not too pushy and helped to work out a deal I felt comfortable with. I will be going back for any work I may need in the future. More

by ccurry0016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Davidson, Stephen Rodkey, and Brandom Baum
Oct 20, 2014 -

Hyundai of Louisville responded

Dear ccurry0016, Thank you so much for posting a positive review of your car buying experience at Hyundai of Louisville. We appreciate you taking the time to share your thoughts and look forward to earning your business again in the future. Sincerely, Brian Smith General Manager Hyundai of Louisville

April 03, 2012

Rocky was a blast to deal with. The GM was great too. We got a great price on a Scion. Just make sure you know about the $590 of added fees, which I call profit, that are added on at time of contract si More

by teamssc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Coy
Oct 20, 2014 -

Hyundai of Louisville responded

Dear teamssc, Thank you for posting your review of Hyundai of Louisville. It's great to know that you had a positive experience and we look forward to working with you again in the future. Sincerely, Brian Smith General Manager Hyundai of Louisville

December 28, 2011

Being involved in an accident on Nov. 10, 2011, my beloved 2005 Tucson was totaled. Searching for a new vehicle, we found one we wanted on line at another dealership. Having already purchased our prev More

by debsantafe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Purcell, Chris Greenwell, Sandy Maring
Oct 20, 2014 -

Hyundai of Louisville responded

Sear debsantafe, Thank you for posting such a detailed review of your positive experience at Hyundai of Louisville! While I am sorry to hear about your accident, I am very happy that we were able to help you find a suitable replacement vehicle. It's also good to hear that everything went smoothly and that you had a great time with our staff. Thanks again for posting and we look forward to working with you again in the future. Sincerely, Brian Smith General Manager Hyundai of Louisville

December 02, 2011

I traded in my 2009 PT Cruiser for a 2007 Jeep Commander. 33 days later the Jeep has stalled out and now the engine has failed and needs to be rebuilt or replaced. Looks to me like they are selling vehicle More

by darttall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tent Event in Shepherdsville
Oct 20, 2014 -

Hyundai of Louisville responded

Dear darttall, I am sorry to hear of your negative experience at a tent event. Though the sale occurred several years ago, I wanted to offer my sincerest apologies for any issues you may have experienced. I hope we will be able to work with you at our dealership on Dixie Highway in the future. Sincerely, Brian Smith General Manager Hyundai of Louisville

July 22, 2011

No pressure sales at all...I would set a price limit and Barry would come up with a car that fit. The demand is high for these cars, so they can't get them into the dealership fast enough. He offered an o More

by mmoloy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Purcell
Oct 20, 2014 -

Hyundai of Louisville responded

Dear mmoloy, Thank you for posting your review of Hyundai of Louisville. I appreciate you taking the time to describe your positive experience and look forward to working with you again in the future. Sincerely, Brian Smith General Manager Hyundai of Louisville

May 17, 2011

Chris Greenwell, Hyundai of Louisville made purchasing my new Sonata a Great Experience! Chris was very helpful in finding the right car for me. Chris showed me several different cars before finding a c More

by X016164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Greenwell
May 11, 2011

My husband and I had visited 2 other Hyundai dealerships in the Louisville area before going to Hyundai of Louisville. None of the dealerships had the car in the color I wanted, but Bobby & Joseph were the More

by kathystim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Parker & Bobby Ferguson
May 09, 2011

OUTSTANDING !!! I got my 2010 Elantra about two weeks OUTSTANDING !!! I got my 2010 Elantra about two weeks ago, and I'm really happy with it. I had one small issue and it was taken care of fast and wi More

by camaroczar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy, Bobby, Chauncy, Tim, Daniel & Sandy