Hyundai of Metairie

Jordan made our purchase so easy, and we knew coming back for a second car that we’d get a salesman that would return our calls/texts, answer our questions or concerns, and help us get the best deal availabl for a second car that we’d get a salesman that would return our calls/texts, answer our questions or concerns, and help us get the best deal available! Very happy with this dealership, and the great staff environment overall! More

review Paperwork took a bit too long, but Steve Washington was quite personable. This is the second Hyundai that I've bought and am quite pleased with their Paperwork took a bit too long, but Steve Washington was quite personable. This is the second Hyundai that I've bought and am quite pleased with their prices and operating costs, More

It took only 1 & 1/2 year to realize that I have the package with free oil changes. So what happens to all the ones I did pay for? Very happy with my car I love it! My Santa Fe runs just like my X 5 BMW package with free oil changes. So what happens to all the ones I did pay for? Very happy with my car I love it! My Santa Fe runs just like my X 5 BMW I had for 9 years. More

I went back into the dealership to have my car service and I must say a fine job was done very well and I am so Please . and I must say a fine job was done very well and I am so Please . More

Quick and convenient for new car service. Only had routine maintenance and oil change. Waiting room could have had more sanitization products to wipe done chairs. routine maintenance and oil change. Waiting room could have had more sanitization products to wipe done chairs. More

Service is generally good but needs a little improvement Service was great until several years ago when most of the staff changed.. Still good but not as good. The dealership used to be a Saturn dealership u Service was great until several years ago when most of the staff changed.. Still good but not as good. The dealership used to be a Saturn dealership until they closed and changed to Hyundai with all the same staff, but that changed a while back when they moved and the old staff disappeared. Anyway, I called about getting my timing belt replaced and was told an appointment was necessary to make sure the mechanic would be there. Appointments are usually required so no big deal, but I figured they'd have the parts knowing in advance why I was coming in. Apparently that wasn't the case. Brought it in, they looked at it and called to say "this is what you need and we don't have it, so we'll order the parts now and come back in a week." Why did I make an appointment for the work to be done if the work wasn't going to be done? My car is a 2008 so I don't expect them to have all parts in stock all the time, but when an appointment is made for a specific repair a week or two in advance I'd assume they'd have the parts available by the time I brought it in. Otherwise the service is generally pretty good. More

Loved Rudy Garza’s knowledge of the Hyundai line - his manner was very reassuring and he made the purchase process easy! Looking forward to many miles of great driving! manner was very reassuring and he made the purchase process easy! Looking forward to many miles of great driving! More

May experience was not pleasant . Patrick was very arrogant with me. Parts on order for 10 days. Was left without a car for 11days. I could have kept my car till parts came in. He later made me believ arrogant with me. Parts on order for 10 days. Was left without a car for 11days. I could have kept my car till parts came in. He later made me believe he gave a $100 coupon off which was just the Charge for diagnostic check which was $165 which was suppose to be apply if I service car with y’all. More

Headlight was repaired within time told to me. Patrick called me about problem and when my car was ready for pickup. One problem with the service department is that no one answers the phone. When calling called me about problem and when my car was ready for pickup. One problem with the service department is that no one answers the phone. When calling to make an appointment the mailbox is either full or no one answers. More