Hyundai of Metairie

The people are always friendly and helpful. However, the wait is still lengthy for a simple oil change and the price was very high to me. Of course, I get a coupon in the mail that very afternoon for $10 o wait is still lengthy for a simple oil change and the price was very high to me. Of course, I get a coupon in the mail that very afternoon for $10 off. Four hours too late. More

I waited close to five hours to get work done on my window.I was there for 7:00 am , as a walk in.Do better! window.I was there for 7:00 am , as a walk in.Do better! More

I am quite pleased with this dealership and the entire process. I was advised to go to Houma and did not even expect to buy from Hyundai of Metairie but I am so pleased that I did. The whole feel of the d process. I was advised to go to Houma and did not even expect to buy from Hyundai of Metairie but I am so pleased that I did. The whole feel of the dealership, the casualness and ease was what drew us in. We did not feel pressure and were pleased from the sales pitch to the financing options. The best part was the warranty. The peace of mind that I have knowing I have ten years of non worry! By then I hope to be retired! I highly recommend. More

I had an amazing experience and wouldn’t shop anywhere else. I am in love with my car. Thanks to the absolutely wonderful salesman Rudy!! else. I am in love with my car. Thanks to the absolutely wonderful salesman Rudy!! More

I thought that it was hard to make an appointment, and the service took a long time. I only had to get a plug in my tire and it took five hours. the service took a long time. I only had to get a plug in my tire and it took five hours. More

Speedy service (we had an appointment and didn’t have to wait at all, appt completed quickly), staff was very helpful when discussing trade in, truck ideas, etc wait at all, appt completed quickly), staff was very helpful when discussing trade in, truck ideas, etc More

Quick and friendly service! I do like the convenience of scheduling service for my Elantra on line. I like that I have not been up sold on any service. scheduling service for my Elantra on line. I like that I have not been up sold on any service. More

It was clean the staff was first rate the appointment time was was kept and the wait time was reasonable the work order was clear as to what was done Need to enforce mask mandate for customers time was was kept and the wait time was reasonable the work order was clear as to what was done Need to enforce mask mandate for customers More

Very responsive and quick to help someone out with getting them in a car the process was wonderful Travis and Brandon was great and could not ask for better people to handle this job getting them in a car the process was wonderful Travis and Brandon was great and could not ask for better people to handle this job More

I have nothing good to say. I was there to have a new passenger exterior mirror installed and for the car yo have a 78,000 mile service. After 3 hours the service rep said the job was done, except for r passenger exterior mirror installed and for the car yo have a 78,000 mile service. After 3 hours the service rep said the job was done, except for replacing the windshield wipers which could not be replaced because the dealership had no wiper blades and there was a delay in getting them. I ent to the cashier to pay, and when I reviewed the charges noticed I had been charged for wiper blades I had not received. That required redoing the bill. After leaving the dealership I saw that the electronic control moved the passenger mirror only up and down but not left and right. I went back to the dealership and reported the problem. It seems the mechanic took only the mirror off of the parts shelf, not the actuator. After the necessary part, which I had previously paid for was installed the mirror worked. Such lack of attention to detail and customer service is unacceptable More