Hyundai of New Port Richey

Good, but Friendly staff Car was serviced for oil change and tire rotation Serviced on time, including gratis exterior car wash But.....Failed to check Friendly staff Car was serviced for oil change and tire rotation Serviced on time, including gratis exterior car wash But.....Failed to check or change the air inflation. I asked my rep if air was checked, and the response was, “Yes”. I left the service center believing her response was accurate. Unfortunately, I have been conditioned to be skeptical of service centers, not just dealer providers I don’t fault the service advisor, she’s not in the Bay Area doing quality control They typically get the oil and filter right, I presume. And I hope a tire rotation was completed as promised, but one wonders given the air was not checked. Air readings: 36, 34, 35, 37 Anyway, there is no five star service centers in all aspects of auto service and repair, but one wonders why the simplest service of AIR is fumbled More

can do service Bought my santa fe at hyundai new port richey in 07. They stood behind the 10 yr warantee 100%. Even though it's past warantee now they still give exc Bought my santa fe at hyundai new port richey in 07. They stood behind the 10 yr warantee 100%. Even though it's past warantee now they still give excellent service. At 115k miles & 12 yrs old I had valve cover gasket issue my service rep Mary got Hyundai to cover it and replace my alternator. They always stand behind the product and keep my car running perfectly. I couldnt imagine better service! I have had several people ask to buy my car in the past year they know what good vehicles they are. I plan on holding onto it for another 10 yrs but when i do buy a new car it will absolutely be another Hyundai! My Santa Fe is a fun car to drive and their customer service cant be beat.thank you Hyundai! More

Good experience Best experience I have ever had. Did not feel pushed into buying the car. Treg thoroughly explained all the safety features on the car. He was very in Best experience I have ever had. Did not feel pushed into buying the car. Treg thoroughly explained all the safety features on the car. He was very informative. More

Easy Peasy I've been through the leasing process with Bill Souhocki 5 times. Its easy and not stressful. Bill knows my needs and price range. We always meet in t I've been through the leasing process with Bill Souhocki 5 times. Its easy and not stressful. Bill knows my needs and price range. We always meet in the midfle. More

Final Service I took my Sonata in to be serviced to get an oil change and my tail light replaced. After having it in their possession for an hour and fifty minutes I took my Sonata in to be serviced to get an oil change and my tail light replaced. After having it in their possession for an hour and fifty minutes no one had came over and given me an update. I went over to ask what the status was and I was then informed that the taillight had been melted into the housing and I apparently needed to replace the whole tail light. I wouldn't have had much of an issue with this if I have been told this earlier. But after sitting there for nearly two hours with nobody giving me an update I felt like this was an upsell. Ever since purchasing my Sonata in 2015 every time I have been at the service department my experience has been progressively gotten worse. At this point I will only be bringing my car in for recalls and will be taking my business other places. More

Service Friendly helpful staff. Great service at a reasonable price. Nice waiting area with good amenities. Kept well informed of service being down and time Friendly helpful staff. Great service at a reasonable price. Nice waiting area with good amenities. Kept well informed of service being down and time to complete More

Purchasing 3rd automobile from Hyundai I am thrilled with the service above and beyond my expectations to obtain a newer, safer vehicle along with an affordable payment, and Hyundai took in I am thrilled with the service above and beyond my expectations to obtain a newer, safer vehicle along with an affordable payment, and Hyundai took into consideration my future and current financial obligations. More

Another Great Experience Just passed the 26,000 mile mark and I was a little concerned about the brakes as I am a bit hard on them. I texted Mandy Mauritz who got right back w Just passed the 26,000 mile mark and I was a little concerned about the brakes as I am a bit hard on them. I texted Mandy Mauritz who got right back with me. She set up an oil change and to have the tech inspect the brakes. We got there and were treated great as usual, asked if we needed to be dropped off somewhere in the mean time. We decided to wait. Within a very short time she came and got us, the car was washed, she provided a synthetic oil change coupon and said there was plenty of meat on the pads, just as she said in my initial text to her. I walked out with a $26 bill, a lot less than it would be if I serviced it myself. The great thing about this place is you can trust them. Especially Mandy who always takes care of us. It is like when you go to your favorite restaurant and to your favorite server. You always know that you will get the best service ever with the best quality meal. Thank you Mandy for what you do and Hyundai of New Port Richey for having the best quality people and service. We really appreciate you both! Bill & Laurie Sahli More

Efficient and no pushy sales on repairs Lily is always a pleasure to deal with for my car services. She outlined options for what needs attention and encouraged me to come back when my budge Lily is always a pleasure to deal with for my car services. She outlined options for what needs attention and encouraged me to come back when my budget allowed seeing as the needs weren't immediate. More

Wonderful service department John little and the whole service dept took very good care of my Veloster that needed a lot of work done. Fair, reasonable and efficient. Thank you John little and the whole service dept took very good care of my Veloster that needed a lot of work done. Fair, reasonable and efficient. Thank you So much for going above and beyond I feel like I have a new car. Jennifer Taylor More