Hyundai of New Port Richey

2019 Santa Fe start-stop problems The car begin to experience start-stop problems. Sometimes at a stop sign/red light the car would cycle down and then stop. The car would completely The car begin to experience start-stop problems. Sometimes at a stop sign/red light the car would cycle down and then stop. The car would completely stop and I would have to put the shifter into N or P and restart the car all the while other drivers are honking at me to move. It sometimes would take 1-3 attempts for the car to start. I took the car in for service and they were unable to identify the problem. The did a software update. They provided a rental for 8 days. The service manager and techs were frustrated. Got the car back and no problems in the beginning however car had two start-stop problems today. The car was not driven for two weeks because of vacation. I have tried to video the start-stop problem in my neighborhood with a little more traffic control. No luck duplicating the problem. This problem has been discussed on Hyundai forums. Some reported the problem solved with the software update and one owner said his dealer tracked it down to a faulty Hyundai Part No.: 42700-2H000 SWITCH ASSY-POSITION. I really don't know what to do. I guess I will return the car for more troubleshooting. Mary has been helpful but I believe she is also frustrated. More

Cory is the greatest Love my new Kona. Cory was so patient with me. Even when I came back two days later with questions. He knew exactly what I wanted The dealership was Love my new Kona. Cory was so patient with me. Even when I came back two days later with questions. He knew exactly what I wanted The dealership was very clean. the only problem was the wait for financing More

Large staff to satisfy your needs Choice of waiting in person or getting a ride home is helpful. Wait was longer than expected but they compensated on the price. Friendly and large sta Choice of waiting in person or getting a ride home is helpful. Wait was longer than expected but they compensated on the price. Friendly and large staff. More

Car repair No complaints Mary was very professional repair prices were a bit high but not unexpected did ask to change my wipers and that wasn’t done didn’t wan No complaints Mary was very professional repair prices were a bit high but not unexpected did ask to change my wipers and that wasn’t done didn’t want to wait anymore so I will take care of it myself More

CHIEF YOUR ARE VERY FAST TO COME TO MY CAR WHHEN I IRRIVE. SERVING ME RIGTH A WAYAND GIVE ME A TIME A LONG THE SERVICE WILL TAKE.. THAT IS A PLUS FOR ME K YOUR ARE VERY FAST TO COME TO MY CAR WHHEN I IRRIVE. SERVING ME RIGTH A WAYAND GIVE ME A TIME A LONG THE SERVICE WILL TAKE.. THAT IS A PLUS FOR ME KNOWING THEY CARE ABOUT ME AND THAT WHAT MAKE ME HAPPY. THANK YOU More

Oil/tires Was there for an oil change and tire rotation. Two hours later I was done . Didn’t expect to be their that long, wish I would have known it was going Was there for an oil change and tire rotation. Two hours later I was done . Didn’t expect to be their that long, wish I would have known it was going to take so long. More

Absolutely Fantastic Main reason it's all so good! BARRY ROACH!!!! THE MAN IS IN THE ZONE!!! What a huge difference the right service rep makes. You're so lucky as am I to Main reason it's all so good! BARRY ROACH!!!! THE MAN IS IN THE ZONE!!! What a huge difference the right service rep makes. You're so lucky as am I to have Barry Roach!! More

Fast easy accommodating Had a great experience at Hyundai NEw port Richey. Brian Pratt was Very straight forward and honest. Evan in finance explained everything thoroughly. Had a great experience at Hyundai NEw port Richey. Brian Pratt was Very straight forward and honest. Evan in finance explained everything thoroughly. They worked with me and got me into a new car. Definitely worth the drive from St. Petersburg. More

I love the Sevice Dept Mary is a great asset to the Service Department, she is always polite, very knowledgeable, and explains in a very professional manner. I have never ha Mary is a great asset to the Service Department, she is always polite, very knowledgeable, and explains in a very professional manner. I have never had to complain about any work which as been done on my vehicle. It's worth me driving from Spring Hill to receive exceptional service!! More

New Vehicle Shane was very helpful with the purchase of our new Tucson. He took the time to explain in detail all the new features of our car. Shane was very helpful with the purchase of our new Tucson. He took the time to explain in detail all the new features of our car. More