Hyundai of New Port Richey

Excelente Servuce Are experiencing the dealership was very very fast efficient efficient Joe the sales person didn’t play any games like every other sales person on the Are experiencing the dealership was very very fast efficient efficient Joe the sales person didn’t play any games like every other sales person on the planet he knew what we wanted and he got it done goes to show you that there are some great sales people in this world management and finance department also Did a great job and were very friendly if you were not so far away we would probably buy more cars from you but the trip from Sarasota was well worth it thanks for all the great help and a great car More

Fast friendly trustworthy We haven’t had any issues and thus my review. Go Browns! My wife my son and I want to thank you all for everything! We haven’t had any issues and thus my review. Go Browns! My wife my son and I want to thank you all for everything! More

Peace of mind I cannot express the anxiety that I was dealing with when I originally arrived at Hyundai. I had recently purchased a used Sonata not from the certifi I cannot express the anxiety that I was dealing with when I originally arrived at Hyundai. I had recently purchased a used Sonata not from the certified preowned Hyundai dealership and was having huge issues by the second day to the point of having to have my car towed to the new car dealership in New Port Richey. I was greeted by Shawn who immediately put my mind at ease reassuring me that it would be fixed and also setting me up with an enterprise rental within 10 minutes. He dealt with all the insurance hassles and told me once again it would be taken care of. Once I picked up my car after initial repairs and on my way home a problem resurfaced and I immediately returned with the vehicle. Once again, Shawn dealt with insurance group, but also provided me with a loaner car that I might be able to get to work. Fast, friendly, service. Kind and professional attitudes all around.. I am grateful for being able to own a Hyundai, just knowing the type of service provided by them. More

TA NPR Service department is fabulous and the staff is very efficient and friendly. I would recommend these guys to anyone. Shaun is very knowledgeable and Service department is fabulous and the staff is very efficient and friendly. I would recommend these guys to anyone. Shaun is very knowledgeable and takes care of his customers! More

Second new car in less then a month Great customer service is how I describe my experience with Hyundai of NPR I highly recommend Mike Moffatt from internet sales department as your guy! Great customer service is how I describe my experience with Hyundai of NPR I highly recommend Mike Moffatt from internet sales department as your guy! also the follow up from the team and assurance that you are completely satisfied is suburb. Thank you! More

Good service, took a big too long Everyone is always friendly and accommodating when I get my car serviced, however, I had a 1030 appointment for an oil change and I was at the dealers Everyone is always friendly and accommodating when I get my car serviced, however, I had a 1030 appointment for an oil change and I was at the dealership until 1 pm. Two and a half hours is a bit much. Next time I'll go to the used Hyundai dealership to get the oil change, their waiting room is more comfortable haha. More

Roy and the mechanics always take great care of my SUV I always call Roy when my Santa Fe has lights come on or she just doesn't sound her usual self. He gets me in quickly, my car gets serviced by the mec I always call Roy when my Santa Fe has lights come on or she just doesn't sound her usual self. He gets me in quickly, my car gets serviced by the mechanics and out she comes, good as new! I am so pleased with the quality, friendly service I always recieve from Roy and his team, I would highly recommend him and the wonderful service of the mechanics at Hyundai of New Port Richey. . More

RUNAROUND I GOT THE RUN AROUND FROM EVERYONE IN SERVICE EXCCEPT SHAWN. IT WAS AN AWFUL EXPERIANCE. NO ONE KNEW ANYTHING ABOUT MY SERVICE CALL. I CAME IN TO HAVE I GOT THE RUN AROUND FROM EVERYONE IN SERVICE EXCCEPT SHAWN. IT WAS AN AWFUL EXPERIANCE. NO ONE KNEW ANYTHING ABOUT MY SERVICE CALL. I CAME IN TO HAVE A DOOR HANDLE REPLACED. IT TOOK THREE DAYS AND MUCH AGRIVATION BEFOR IT WAS FINALLY COMPLETED. More

Too long a wait Had a 12:30 appointment and was at the dealership on time. The service tech said my vehicle would be ready in about 1-1/2 hours, meaning by 2:00 pm. Had a 12:30 appointment and was at the dealership on time. The service tech said my vehicle would be ready in about 1-1/2 hours, meaning by 2:00 pm. At about 2:40, I asked how much longer it would be. He said about another 20 minutes. About 3:00 the service tech came out and said it would be just a little longer. My car was not ready until 3:30 pm a full 1-1/2 hours late. I asked what took so long and was told the computer system needed to be updated and they couldn't tell whether it would take 30 minutes or an hour. I then asked when they starting working on my car and was told not until 1:15 pm; a full 45 minutes late. No updating me regularly; just making me wait. As I sat in the waiting area I said to myself that I would probably NOT use this dealership when I purchased a new vehicle. I"m sorry I started using Hyundai of New Port Richey for my vehicle service. This will end when I get a new car. I don't remember the name of the service tech I worked with, so I could not select some one. More

Courtesies excellent, turnaround time excellent, Great service and prompt turnaround i was greeted by Lily who was friendly and efficient. Reviewed the diagnosis and estimate. Explained the wait tim Great service and prompt turnaround i was greeted by Lily who was friendly and efficient. Reviewed the diagnosis and estimate. Explained the wait time and offered s ride hime which i declined. Offered car wash. Pleasant experience. More