Hyundai of New Port Richey - Service Center

Take 2 hour for change oil and tires rotation Take more than 2 hours for a simple oil change and tires rotation , I hope next time will be better, I do maintenance to my car in this dealer and all Take more than 2 hours for a simple oil change and tires rotation , I hope next time will be better, I do maintenance to my car in this dealer and all the time made it a good job except last time More

Customer Service Personified From the moment I pulled in to the service bay where I was warmly greeted and throughout the entire service process the employees remained positive, i From the moment I pulled in to the service bay where I was warmly greeted and throughout the entire service process the employees remained positive, informative, engaging and approachable. This exemplary service remains consistent from the day that I walked in to make the purchase and remains a constant!! More

In and out in a very efficient manner. During our wait. Had a very good conversation with Howard in sales. Very good information and learned a lot about the changes available in the newer During our wait. Had a very good conversation with Howard in sales. Very good information and learned a lot about the changes available in the newer vehicles. More

Superb The situation was explained and our questions answered. We felt that Barry, the service person, was on our side. We felt that we were exceptionally The situation was explained and our questions answered. We felt that Barry, the service person, was on our side. We felt that we were exceptionally well cared for.and it gave us peace of mind. More

Tire check The wait was long plus we had a appointment scheduled and still took long for our service done, wish they did the check less time. The wait was long plus we had a appointment scheduled and still took long for our service done, wish they did the check less time. More

Oil change Great service dept... long wait, but it was a saturday... would recommend going during the week for service... Roxanne was very helpful.. will Great service dept... long wait, but it was a saturday... would recommend going during the week for service... Roxanne was very helpful.. will go back again.... More

Honest service folks make the difference . Prices are fair and they usually have the parts you need in stock. Pleasant to deal with. Thanks Hyundai of NPR . Prices are fair and they usually have the parts you need in stock. Pleasant to deal with. Thanks Hyundai of NPR More

Recall Very professional, Roxanne went above and beyond in her job to provide top notch service. Problem was checked and recall handled in accordance with o Very professional, Roxanne went above and beyond in her job to provide top notch service. Problem was checked and recall handled in accordance with outlined guidelines. More

Efficient Always get good & fast service. Service reps are good. Came in for recall & oil change. Got out fast. I will be back for service in the future Always get good & fast service. Service reps are good. Came in for recall & oil change. Got out fast. I will be back for service in the future More

Review of Chase I dropped my Tucson off for an oil change this past Saturday at 3:00. I had the best experience I've had there with Chase. He followed up on a PA that I dropped my Tucson off for an oil change this past Saturday at 3:00. I had the best experience I've had there with Chase. He followed up on a PA that seemed to fall through the cracks about the paint on my Tucson. He is the only person out of 4 people that didn't blow smoke up my xxx. He took pictures band spoke directly to the manager to address the situation. It appears there was an answer to the PA in January of 2018, but no one reached out to me about it. He worked with his manager to resubmit the whole thing and said he will have an answer soon. I trust him. I'm going to ask to work directly with him from now on. His attention to detail and follow through are unparalleled. Hats off to him and the manager. I look forward to their response on my PA. More