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Hyundai of New Port Richey - Service Center

New Port Richey, FL

4.0
2,349 Reviews

2,349 Reviews of Hyundai of New Port Richey - Service Center

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October 22, 2018

Over charged, but. Should have been done at the dealership but will receive a price adjustment. Excellent communication from the assistant service manager. Just wish all More

by spc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J.V. Nicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Heilig
Oct 22, 2018 -

spc responded

While I appreciate the offer I'm very hesitant bringing my car in for future service. Another problem I didn't bring up in my review was that I was asked if my oil light ever came on, which it never ever did, & was told my oil pan had a dent in it. Well if there is a dent it's news to me. I never ran over anything & the car was never lifted improperly. I hope you understand my hesitation. I'd prefer a check for $69.86. Thank you.

October 22, 2018

Amazing, quick service I had low tire pressure on my Kona and promptly filled it with air. However, the TPMS light was still illuminated. The next morning, the pressure was More

by Mike R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Richbourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2018

Professional, friendly service. Service reps answer all my questions and make sure my concerns are taken care of. If I'm not at the center they call me to keep up to speed and to let More

by beeare420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Boulahanis
October 22, 2018

Good experience. Estimating the wait times can be improved. Wait times for service seems longer here always. Some of the other service centers display the current status of the car service and give an estimated More

by asramesh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Heilig
October 22, 2018

Handled in a Timely Manner We did not make an appointment, but they were able to service our car in a timely manner. We are always treated courteously. Wait time was reasonabl More

by DONANCAROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith Respler Santiamagro, Mary Boulahanis
October 22, 2018

Great work! Things were done by the time the associate said would be done. Very good timing of finishing the job. Friendly and very good customer service More

by tata101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2018

Oil change Cashier was very nice but I don't know her name. Roy Landis is very pleasant and knowledgeable. Customer waiting area is clean and comfortable. More

by BETH34655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2018

Oil Change and upkeep Lately, it's been nice having Shaun take care of my car. I think he is a honest person who wants the best for my car. More

by SKUHLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2018

Brakes Always great service !I would recommend the serve . Keep up the good work ! I just wish all the dealerships had equal service levels because I am comi More

by CORY.ROBINETTTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2018

Helpful. I called this service center to have my vehicle checked out before a trip. The staff was very accomodating. I would strongly recommend this center. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
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