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Frank Richbourg
Frank Richbourg
Service Consultant
Hyundai of New Port Richey
3936 U.S. Hwy 19
New Port Richey, FL 34652
101 Reviews
101 Reviews of Frank Richbourg
November 21, 2019
Service on 11/19 The service at the dealership was excellent. I was informed as to the progress and what needed to be done to the veh. I am very pleased with the work The service at the dealership was excellent. I was informed as to the progress and what needed to be done to the veh. I am very pleased with the work performed and Mr F Richbourg for his attention. More
by ORTIZZM74
Verified Customer
Helpful 
November 20, 2019
Service on 11/19 I was very satisfied that my service was completed in a timely manner and I was satisfied with the attention I received from Frank. I am always comfo I was very satisfied that my service was completed in a timely manner and I was satisfied with the attention I received from Frank. I am always comfortable in your lobby while waiting for my car More
by PJCRILLY59
November 18, 2019
Worst service Only one in line ... no one pays attention Stood there waiting for 15 minutes Manager asked me if he could help and told me that Frank had to help Only one in line ... no one pays attention Stood there waiting for 15 minutes Manager asked me if he could help and told me that Frank had to help so back in line I went ... waiting by myself again ... Frank not even paying attention I finally said ... I want my keys so I can pay and leave. Ridiculous Service manager should have handled knowing how upset I was. More
by donna.hydel8
Other Employees Tagged: Service manager should have handled but don’t know his name
November 14, 2019
Long Service It took 3 hours for an oil change and alignment. They also forgot to install the new oil change sticker. It seemed like they were unorganized today. It took 3 hours for an oil change and alignment. They also forgot to install the new oil change sticker. It seemed like they were unorganized today. More
by srams10112
November 14, 2019
Love my Hyundai Professional, helpful, great service department. Easy to make appointment. Nice to get prompt service and understand it Great to get a ride to and f Professional, helpful, great service department. Easy to make appointment. Nice to get prompt service and understand it Great to get a ride to and from. More
by aanderson219
Other Employees Tagged: The driver whose name I forget.
November 14, 2019
Great service team There is no sense to make an appt. The wait is usually always over a couple hrs even with one. The service team is great though and always has a loane There is no sense to make an appt. The wait is usually always over a couple hrs even with one. The service team is great though and always has a loaner or a transport if needed. More
by patriotsbucs
Other Employees Tagged: Joey Mayo , Michael Patten
November 13, 2019
Great Place was clean. Coffee was great. Service dept was very nice by all people especially Frank. He was very nice to deal with. Great personality as was Place was clean. Coffee was great. Service dept was very nice by all people especially Frank. He was very nice to deal with. Great personality as was all the peoplr More
by toyo5619
November 13, 2019
The Hyundai Difference I am always treated with the utmost respect and dignity when I come for service. Anything I need the staff is right there to help me and offer their I am always treated with the utmost respect and dignity when I come for service. Anything I need the staff is right there to help me and offer their support. More
by scorpiowoman1159
Other Employees Tagged: Gay Forsey, Barry Roach
November 05, 2019
Roxanne She was very helpful and helped with everything i needed her to. she got my out in a timely fashion when i had work a couple hours after everyone shou She was very helpful and helped with everything i needed her to. she got my out in a timely fashion when i had work a couple hours after everyone should go see her. More
by brooke
Other Employees Tagged: Roxanne Curral
October 23, 2019
Scheduled service They always take care of what.needs to be done, however, the length of time it takes to do a simple oil change is totally unacceptable. For an oil c They always take care of what.needs to be done, however, the length of time it takes to do a simple oil change is totally unacceptable. For an oil change and a simple check of one item which they said 1 1/2 to 1 3/4 hours which is way too long turned into 2 1/2 hours. Everyone is very nice, but you need to do something about the time factor. More
by PHYLLISMEMOLI
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