Hyundai of New Port Richey - Service Center

Waited over an hour and 30mins My appt time was 530 and I didn’t leave until after 715 for an oil change. The staff was really friendly though and offer a free oil change for my exc My appt time was 530 and I didn’t leave until after 715 for an oil change. The staff was really friendly though and offer a free oil change for my excessive wait More

Amanda is awesome Amanda was a fantastic service advisor, I will request her in the future. She kept me updated and made sure everything went smoothly for my service. Amanda was a fantastic service advisor, I will request her in the future. She kept me updated and made sure everything went smoothly for my service. More

only thing was it took a little to long just for a oil chang Got there at 12;15 before 12;30pm appointment & got out around 2pm & had to wait longer than I had to other service was okay. Got there at 12;15 before 12;30pm appointment & got out around 2pm & had to wait longer than I had to other service was okay. More

Great service I’ve had my Hyundai Elantra for almost 3 years now and every time I’ve had my car serviced at this location I have been very pleased. With past vehicl I’ve had my Hyundai Elantra for almost 3 years now and every time I’ve had my car serviced at this location I have been very pleased. With past vehicles, I always tried to use a private mechanic because I had so many poor experiences with dealer services and them trying to push unnecessary services that were also overpriced. At Hyundai New Port Richey, the staff has been very friendly, respectful, and straight-forward. I think their prices are fair for a dealership and they also offer specials and coupons regularly to help bring cost down. Amanda Murphy was particularly exceptional at my last visit-was very helpful, gave me guidance on upcoming maintenance I would need which will help me budget (will need new tires), listened to my concerns/questions and addressed them fully. She and other associates at this location is why I continue to go here for maintenance, which is a significant drive from where I live in St. Pete. It’s definitely worth it! More

Routine Service I took my leased vehicle into the dealership for its routine, required service. I certainly wish that someone had told me that this service was NOT p I took my leased vehicle into the dealership for its routine, required service. I certainly wish that someone had told me that this service was NOT part of the lease deal, as I was told when I signed the lease. Needless to say, unless it's something drastic, I will NOT be returning for "routine" services. More

What a great dealership!ago. We actually came to the New Port Richey dealership for service on our Santa Fe purchased there two years. just by chance I asked if there was a way t We actually came to the New Port Richey dealership for service on our Santa Fe purchased there two years. just by chance I asked if there was a way to lower our monthly payments. Two hours later we left there with a brand new Tucson and a lower monthly payment. Thank you Bill, Felix and Aaron. More

Great service! Personalized attention! I had a problem with my car. Have taken it there once before and problem wasn’t fixed but this time, I got personalized attention (or rather, my car d I had a problem with my car. Have taken it there once before and problem wasn’t fixed but this time, I got personalized attention (or rather, my car did) and the problem is fixed and my car and I are happy! We appreciate the 3 gentlemen who helped up greatly! More

Usual Hyundai Service Unfortunately the service was once again poor. Standard practice for this facility. Hasn't changed since I bought my car from there in 2012. Nobody se Unfortunately the service was once again poor. Standard practice for this facility. Hasn't changed since I bought my car from there in 2012. Nobody seems to know what anyone is doing. Moving the call center for service off site was a HUGE mistake. As usual no messages are given. Then a service rep with a snarky tone & attitude to match didn't help. This is why I will never purchase another vehicle from this dealer. - update - the assistant service manager has responded and has noted that they will address the issue and work on fixing the communication break down problems at the facility. Hoping for an improvement. Thank you JV More

They rock at hyundai npr! I went to service center because my tail light was out and I had a weird light on my Dash. They were very fast to service my car all of the staff is v I went to service center because my tail light was out and I had a weird light on my Dash. They were very fast to service my car all of the staff is very courteous and helpful. The waiting room is packed with goodies like coffee water popcorn and when I took the car and they had freshly baked cookies. Overall it took an hour and half but my car came back perfect and no more light issues. I would recommend Hyundai of New Port Richey to anybody looking for a new car. More

Oil change Mary was very friendly and did a good job. Service did not take too long. Waiting room was very well stocked with coffee, cookies and popcorn. Mary was very friendly and did a good job. Service did not take too long. Waiting room was very well stocked with coffee, cookies and popcorn. More