Hyundai of New Port Richey - Service Center

I have had great experience when buy cars and bring them in for service. I have received what I have requested and the estimates have been on the money. The place is alway friendly and clean. in for service. I have received what I have requested and the estimates have been on the money. The place is alway friendly and clean. More

I LOVE Hyundai of New Port Richey. I told them I would do a commercial for them. This is my 3rd Sonata (2011). I had a 2009 that I bought in 2008 so it was 3 years old but when I saw the new design I fell in a commercial for them. This is my 3rd Sonata (2011). I had a 2009 that I bought in 2008 so it was 3 years old but when I saw the new design I fell in love. I live in Tampa so I had been to Brandon Hyundai and Courtesy (ironic) Hyundai in Tampa. I was lied to several times by the sales people at these locations trying to sell me a car. I told them what I could afford and what I owed and they would tell me they talked to their manager and come out because we could make a deal. Trusting these people, I would drive all the way across town just to have them offer me payments I could never afford with down payments that I told them I could not come up with. I walked out upset from both of these dealerships after trying to deal with them a couple times at each place. So when Hyundai of New Port Richey sent me a flyer saying I should try them I hesitantly called and spoke with someone. I told them what I had and what I could afford and they told me they could make a certain amount happen. I drove all the way up to the dealership and had a deal made in about ten minutes after finding the exact car that I had wanted. I went in to speak to the financial guy and found out he was from the same place up north that I was from. Everything went so smoothly. The salesman (Jake) was so customer service oriented and did everything for me including syncing my iphone to my radio and setting up the channels, filling the car with gas and transferring all my stuff to the new car. I couldn't believe that it happened! The next day I got a call from the finance guy and I thought "oh boy, here it comes. He can't get me the financing." Instead he asked me to come back up because he got me a LOWER rate! And you wonder why I love this place? Since then (it's been over a year) I have gone up for my servicing and have been treated with respect. I have no problem getting a quick appointment and getting in and out in a timely manner. The staff is awesome, they go above and beyond in the service bay and I enjoy sitting in the waiting area. I actually look forward to going up there each time! I am currently working on my roommate to come up there and look into a 2012 Elantra. I have only high praise for this dealership in every department. Thank you for making my experience a remarkable one every time. Larry Pultorak More

The service dept. is very efficient, they took care of me right away. The staff were courteous and accommodating. They served coffee and popcorn while in the waiting room. right away. The staff were courteous and accommodating. They served coffee and popcorn while in the waiting room. More

I have never had a problem with this dealership. They are always upfront with information requested. After having service on my car, I never have to return to have anything corrected. I would fully recommend always upfront with information requested. After having service on my car, I never have to return to have anything corrected. I would fully recommend this dealership.. Having said that, and this has nothing to do with your dealership, I am totally dissatisfied with Hyundai roadside assistance. April 4, 2012, 2:30PM, I made several attempts to contact Hyundai roadside assistance to no avail. The 800 number recording was dysfunctional. I have a flat tire with my family in the car. Being somewhat handicapped, I could not change the tire. I contacted an outside vendor, who within minutes responded. This was an unfortunate experience which, of course, I will share with other owners so they do not have to have go through the same thing. Stephen DeGrotto More

Everyone was very helpful, very nice, and through. Although I did not purchase, I leased. Everyone one in the service department is super nice and helpful. Although I did not purchase, I leased. Everyone one in the service department is super nice and helpful. More

We found our experience with Hyundai to be extremely pleasant and easy. The staff was very helpful and explained everything about the lease agreement, and answered all of our questions. They were very pleasant and easy. The staff was very helpful and explained everything about the lease agreement, and answered all of our questions. They were very honest and followed through on what they said could be done in helping us to get our car. We would definitely recommend Hyundai to anyone wanting to purchase a vehicle. More

I had to take my new car I purchased from Hyundai of New Port Richey in for a minor adjustment. I was met by Randy Steinbrook who went above and beyound to make sure my issue with the car was corrected and Port Richey in for a minor adjustment. I was met by Randy Steinbrook who went above and beyound to make sure my issue with the car was corrected and I was satisfied. While at the dealership my salesperson Jeena Verdelotti greeted me and asked if there was anything she could do to help. I left the dealership feeling like I have a service department, Randy I can trust and salesperson, Jeena that will treat me like a valued customer long after the purchase. More

Excellent dealership. No wonder it is the best in the country. Friendly, effective, completely customer service oriented. Do pay them a visit, you will be delighted as I was. They are very fast and get y country. Friendly, effective, completely customer service oriented. Do pay them a visit, you will be delighted as I was. They are very fast and get you what you want. Everything is explained to crystal clear understanding. More

Jenna was very helpful, accomodating,and responded to many questions regarding the advisability of leasing versus purchase of a new Tucson. She was very patient and informative. When it came time to wor many questions regarding the advisability of leasing versus purchase of a new Tucson. She was very patient and informative. When it came time to work directly with my son, Neal, she gave him prompt and professional attention. Thank you,Jeena! More

This was my third time buying a car from Jeana! She is a great saleswomen and very friendly!!! We have recommened several friends and family members your way and will continue to do so in the future! Great great saleswomen and very friendly!!! We have recommened several friends and family members your way and will continue to do so in the future! Great prices, friendly service and my husband loves the coffee, donuts and popcorn in the lobby! :) More