Hyundai of New Port Richey - Service Center

Check Engine light on Employees are always friendly and get the job done😄 Mary is efficient and remembered why I stopped in to make the appointment. Felix is always try Employees are always friendly and get the job done😄 Mary is efficient and remembered why I stopped in to make the appointment. Felix is always trying to help and get me the best deal possible. He is my car salesman (4) cars so far. Great guy and great salesman. Looks out for my best interests, safety, and budget. More

Oil change Oil change and tire rotation everything was fine except it should not take 1.5 hrs for this service to be completed thanks and have a great day Mike Oil change and tire rotation everything was fine except it should not take 1.5 hrs for this service to be completed thanks and have a great day Mike More

It Took Entirely Too Long Was there 1 hour and 45 minutes just to get a new tire! Extra word and another extra word. Is it long enough now? How about one more extra word. Was there 1 hour and 45 minutes just to get a new tire! Extra word and another extra word. Is it long enough now? How about one more extra word. More

Maintenance The service was fast, friendly and efficient! I was kept up to date every step of the way. No unnecessary work was suggested. Very pleased with thi The service was fast, friendly and efficient! I was kept up to date every step of the way. No unnecessary work was suggested. Very pleased with this experience. More

Oil change Even if you don't have appointment they get you in and out quickly.they are very friendly and answered all questions. They go above and beyond what yo Even if you don't have appointment they get you in and out quickly.they are very friendly and answered all questions. They go above and beyond what you would expect from service of vehicle More

Nothing will ever surpass this excellent service! My whole service experience was outstanding. Fabulous, friendly people, you almost don’t want to leave! Roxanne is a very personable and professional My whole service experience was outstanding. Fabulous, friendly people, you almost don’t want to leave! Roxanne is a very personable and professional asset! Thank you. More

Customer service. This service center is always very helpful and quickto fix any problems that I might have. Roy Landis has been my service manager and I feel that I ca This service center is always very helpful and quickto fix any problems that I might have. Roy Landis has been my service manager and I feel that I can trust him and his evaluation of service that is needed on my car. More

Check engine light on my ‘17 Santa Fe with 6800 miles. I first had called the Hyundai dealership in Clearwater to get an appointment for them to check out my car, especially since I’m traveling. Was told t I first had called the Hyundai dealership in Clearwater to get an appointment for them to check out my car, especially since I’m traveling. Was told to make sure the gas cap was on properly and it should go off. Told him still under warranty. Was told if it was running ok, not to worry about it. I was not comfortable with that answer and took it in to New Port Richey. I was overwhelmed by the line of cars in line to the service center. Thought I would be turned away. I was instructed to pull into the line. A very nice young man with a smile on his face came to get info. I was relieved that they were getting it thru as quickly as possible. It turned out to be a dead cell in my battery. Don’t worry we’ll take care of it for you. Since under warranty $0. This is probably the busiest dealership I’ve ever seen. I saw at least 10 cars get sold within 2 hours of waiting. I feel I was treated with the utmost care and respect, by everyone. Many stopped to ask if I had been helped. Thank you all for a comfortable, confident experience. More

Service work. I am very pleased with the service I received when I bought my car in for service. Was greeted promptly and my car was serviced very professionally. M I am very pleased with the service I received when I bought my car in for service. Was greeted promptly and my car was serviced very professionally. My waiting time was minimal. Over all very pleased. More

Happy Happy Customer!! Barry Roach was great! He had us in and out in about 30 minutes and we got a car wash as well. I would like to meet the service tech that performed th Barry Roach was great! He had us in and out in about 30 minutes and we got a car wash as well. I would like to meet the service tech that performed the service to thank him and to get his input on our vehicle. They see things the service advisors don’t. This is our second Hyundai. Bill Suchocki was our salesman on both. Bill was great! I’m not the easiest sale and I questioned and argued everything. Bill answered all my questions and he stood by his word to us on the deal. Bill Suchocki will definitely be the guy we buy our next Hyundai from for sure. Evan Devorace is the gentleman that arranged our financing. He was awesome! He followed through on our deal and made sure everything went smoothly and that we were comfortable with everything. Definitely was the easiest new vehicle purchase we ever made. All three of these employees really made us glad we chose to buy another Hyundai. I was a little hesitant after our first Hyundai, but not anymore. We absolutely love our Kona and these guys made it so easy. More