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Hyundai of Orange Park
Jacksonville, FL
1,178 Reviews
Hyundai of Orange Park is a new Hyundai and used auto dealer in Jacksonville, FL – near Orange Park, Ponte Vedra, and St. Augustine – meeting all your automotive needs under one roof! While we offer hundreds of new Hyundais, Certified Pre-Owned Hyundais, and used vehicles in virtually any make and model, we want to be your go-to destination for all things automotive. That’s why we offer an on-site Finance Center and a state-of-the-art Service Center and Parts Department – all staff with team members committed to ensuring your complete satisfaction at every visit.
When you buy from Hyundai of Orange Park, you’re getting a customer service experience that’s second to none! The benefits of shopping with us are seemingly endless.
Hassle-free shopping. You will always receive our best price upfront, regardless if you purchase from us or not. Our dealership has a 4.6 out of 5.0 score on Dealerrater.com and over 125 lifetime reviews pertaining to friendliness, customer service, pricing, and overall experience. No charge for paint sealant (applied every 6 months) for the life of ownership. Free pickup and delivery of your vehicle. As a proud member of the Hanania Automotive Group, you’ll also enjoy the benefits of the Hanania Advantage, Hanania Hand-Picked Used Cars, and the Hyundai of Orange Park Service Rewards!
Because we are a Hanania Automotive Group dealership, we’re also committed to serving the community that has helped us achieve such great success. We love being part of an organization that donates time and funds to local public schools, our country’s military, and children’s charities. The Hanania dealerships are also a proud sponsor of the Jacksonville Jaguars.
Whether you’re looking to browse new or used vehicle inventories, apply for financing, schedule your service appointment or order parts, our website is here for you, 24 hours a day, 7 days a week. When you’re ready to talk with us, feel free to contact us or stop by the showroom at 7600 Blanding Boulevard, Jacksonville, FL 32244.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,178 reviews
June 07, 2015
Worst dealership experience EVER! Three weeks AFTER we purchased a vehicle we received a call from our salesman stating that we had to RETURN it!!! After staying until nearly 11:00 on Three weeks AFTER we purchased a vehicle we received a call from our salesman stating that we had to RETURN it!!! After staying until nearly 11:00 on a Saturday night to meet with the finance department and sign all of the paperwork, it turns out that the deal fell through and the vehicle that we were told was ours, that everything was finalized and a done deal, was in fact NOT true! As the weeks passed, we realized that we hadn’t yet received word on which bank was purchasing our loan and we hadn’t received any information about who to make our upcoming car payment to, so we called the finance department a couple of times just to make sure that everything was fine and just to see what was going on, what the holdup was. Both times we called, we were assured that everything was fine, that they had just been very busy, but not to worry about anything because the deal had been finalized. We even spoke with Wells Fargo on the phone and they confirmed that they were purchasing our loan from Hyundai of Orange Park. So needless to say, we were beside ourselves when we received a call stating that the deal fell through and that we had to return the vehicle that we had just purchased, the vehicle that we had been driving around for 3 weeks, the vehicle in which we were getting ready to make our first car payment on within a week of two! We even received a letter in the mail from Wells Fargo stating that they had agreed to buy our loan from Hyundai of OP, but not at the rate and terms that we had agreed on (and signed paperwork for) with the dealership. The dealership tried to “fix” their mistake by then offering us a new deal (I use that term VERY lightly) on the same vehicle at a MUCH, MUCH higher rate. That was their take on “helping us out” and making sure that we were going to get the vehicle that we wanted. In my opinion, the lack of communication and the lack of correct, HONEST, information is the fault of the dealership and we will NEVER do business with them again and we highly encourage anyone who is in the market for a Hyundai to drive the few extra miles across town and visit Key Hyundai of Jacksonville. I’ve purchased 3 Hyundai’s with them over the years and made a HUGE mistake in not going back to them last month; a mistake in which I will never make again. My entire family drives a Hyundai (seriously, we all do) and we will NEVER return to Hyundai of OP. You just don’t treat customers the way in which they treated us. We’re extremely disappointed. More
by ktgirl040882
Employees Worked With
Timothy Reynolds, Steve Vargas
June 06, 2015
Great Product Real People The staff at this dealership always treat me with courtesy and help answer all my questions in a professional manner. They are genuine and understand The staff at this dealership always treat me with courtesy and help answer all my questions in a professional manner. They are genuine and understand their product and get to know you personally. More
by GUNGADIN11
Verified CustomerEmployees Worked With
Carl Morgan
June 04, 2015
SERVICE Went in for a "once-over" before I go on a road trip. Of course the news was bad, to the tune of $600+. However, this is the first work my 2007 Sant Went in for a "once-over" before I go on a road trip. Of course the news was bad, to the tune of $600+. However, this is the first work my 2007 Santa Fe has required since I bought it new. Sherman Cooper was our service guy, the bearer of bad news, but he explained everything in detail, checked with our extended warranty to see if any of the repairs were covered (of course they weren't). With all that said, the several times Sherman has been our service rep, his customer service was above and beyond what I've experienced in the past and actually more than I expected. He should be the training model for Hyundai service!!! Thanks! One last thing, the customer service waiting area needs upgrading. LOUSY CHAIRS and terrible magazine selection... More
by Fred
Employees Worked With
Sherman Cooper
June 04, 2015
Pleasure and Pain.. Nearly 3 weeks after driving away with a 2015, the 2011 trade in has not been paid off. The DD-214 I gave up has been misplaced. It has my SSN on it Nearly 3 weeks after driving away with a 2015, the 2011 trade in has not been paid off. The DD-214 I gave up has been misplaced. It has my SSN on it. Credit report watcher now. More
by COAL2MINE78
Employees Worked With
Alan Rawls
June 01, 2015
Excellent experience Everyone at Hyundai of Orange Park is very helpful. Out sales lady was knowledgeable and definitely not pushy. We appreciated all her help! We will Everyone at Hyundai of Orange Park is very helpful. Out sales lady was knowledgeable and definitely not pushy. We appreciated all her help! We will return there the next time we need to purchase a car. More
by PATRICIA.WARERN
Employees Worked With
HORDGE
May 29, 2015
TERRIFIC DEALERSHIP I bought my Elantra a couple of years ago and since then I have had the absolute BEST experiences when I go to the dealership or even when I just call I bought my Elantra a couple of years ago and since then I have had the absolute BEST experiences when I go to the dealership or even when I just call in. I don't even live near the dealership but it doesn't matter because I will drive to wherever they are. I pass 2 other Hyundai dealerships just to go to Hyundai of Orange Park. ALL OF THE STAFF is always eager to help you with whatever you need. From the smallest things to the larger ones, they make you feel like you're part of their family. Not like an inconvenience, like a few other places around Jacksonville. I wouldn't take my car anywhere else! Love everyone there!!! More
by LKW
Employees Worked With
Harry Accuis, Greg Fouche, Meghan, Hattie, Sherman, Kelton Powell, Mackey McNeil, Ray Shahin, Sylvester Patterson
May 26, 2015
i feel like they really care i love them i'm always satisfied. i feel like i'm at home. i love going there cause i can talk to who ever and they listen and i think they care and they remember i'm always satisfied. i feel like i'm at home. i love going there cause i can talk to who ever and they listen and i think they care and they remember More
by FLUFFYFAYE
Employees Worked With
POWELL
May 23, 2015
Some difficulty communicating, but good work Meghan (forgot last name) was manning the service center when I went in on a Sunday for an oil change. It could be that I'm used to more personal serv Meghan (forgot last name) was manning the service center when I went in on a Sunday for an oil change. It could be that I'm used to more personal service, but every time I go in to this dealership, not a single person asks for my name. They just take my keys and go. They don't even write down the services I request or provide any sort of written estimate. It's always, "Are you waiting or dropping off?" Then they take down a phone number and turn to the next customer. It's a little disconcerting. Like, I said, I could just be sensitive. My experience with other service centers is much less rushed, and they write down everything they intend to do for my vehicle before presenting the estimate for my signature. Only then do they request the keys. In regards to Meghan, she greeted me right away, which was nice, but didn't ask for my name or give me a time estimate. She also didn't call when my car was finished, even though they were closing soon. This is now what I've come to expect. Whoever changed my oil and washed my car did a fine job. More
by Gypzi
Employees Worked With
Meghan
May 18, 2015
Excellent Service Took my Sonata in for regular maintenance. Hattie Bramlitt my service coordinator was very friendly. She explained the work which was recommended Took my Sonata in for regular maintenance. Hattie Bramlitt my service coordinator was very friendly. She explained the work which was recommended at this time for my car. The car was serviced and ready to be picked up at the time she had given me. She went over all of the services that were done. I highly recommend Hattie Bramlitt the next time you car is in need of service. Thomas Srb More
by Tex01
Employees Worked With
Hattie Bramlitt
May 14, 2015
Great Service Zack Wombolt took care of me in very timely manner with the service on my Elantra. Alan Rawls help me pick out a new car and He helped program my ph Zack Wombolt took care of me in very timely manner with the service on my Elantra. Alan Rawls help me pick out a new car and He helped program my phone with the Bluetooth. More
by Nancy306
Employees Worked With
Alan Rawls
