Hyundai of Orange Park

Service that can't be beat - Hattie in the service department took amazing care of me last week. I purchased a 2009 certified preowned 2009 Sonata from another dealership (out of town) with 2800 mile department took amazing care of me last week. I purchased a 2009 certified preowned 2009 Sonata from another dealership (out of town) with 2800 miles 4 weeks. I wanted to purchase a car from Hyundai of Orange Park as the sales people were incredible to work with. However, we found a great deal on a preowned with super low miles and felt that we had to jump on it. Last week after coming home from vacation my 4 week old car was dead. I had road side assistance tow the car to Hyundai of OP. My battery was dead. Hattie, not only got the battery replaced under my warranty in a speedy fashion she called me to inquire if I had switched the tires on my car as the tread was equal to a car with 20-25k miles. I only had 4000 miles at this time. It is a long story as to why this happened. Originally the car had after market rims on it and I asked them to be removed so the car could be certified and apparently they could not locate the old tires. But because of Hattie I was able to contact the dealership that I purchased the car from and get a brand new set of tires for free. Hattie you rock and because of you we will not only be getting all of our service at Hyundai of Orange Park we will absolutely consider purchasing our next car from you guys as well. Thanks again. Kerri Henderson, Jacksonville, Fl More

This is a follow up from my last Rating. I believe I was a little hot headed in my posting. I did have a bad experience with one individual there and I let it get to me. After we got our original vehicle ba a little hot headed in my posting. I did have a bad experience with one individual there and I let it get to me. After we got our original vehicle back and canceled the deal on our jeep I continued to shop around. After going to many dealerships and still being very frustrated with the outcome from Hyundai of orange park I soon realized that the customer service I received from all of the other employees there far surpassed what I was getting at many other dealerships. Shortly after I got a phone call from David, and first I was ready to start screaming because I had finally gotten my chance to VENT. But this guy was different. He was very apologetic and sincere. I could tell he was being honest to me and not only to make a buck. Because at that point I wouldn't have taken a free car from them. But he made things much better and I feel confident in this dealership again. David made a few bold statements to me about what he can do for us at the dealership,so far he is true to his word. So with that being said my Wife and I are going to attempt to give them another chance. Their selection of used vehicles makes them a hard dealership to pass up. My Wife and I plan on trying to buy a car from them sometime this week. I will without a doubt be back here to let everyone know how it goes. Again, David & Allen, Thank you for all of your hard work and diligence in trying to help put my Family in a safe, reliable vehicle. More

Well after getting a call from my wife crying because they would not give her keys back, mind you this she had my 18month old with her. I had to threaten them with calling the police and it still took th they would not give her keys back, mind you this she had my 18month old with her. I had to threaten them with calling the police and it still took them 30 more minutes to give her the keys back.... and then stuff was missing from our car..... More

I rreceived excellent service with no pressure to buy. Dealership worked with me to meet my specific needs. Dealership was clean and had pleasant areas to wait in while my loan was being processed and whi Dealership worked with me to meet my specific needs. Dealership was clean and had pleasant areas to wait in while my loan was being processed and while my New Hyundai Accent was being prepared for me to drive away in. Excellent experience! More

Sylvester was helpful , courteous and knowledgeable when we went to this dealership to buy a Hyundai car Sonata. He explained the differences between the 3 styles the GLS, SE and Limited. He encouraged us we went to this dealership to buy a Hyundai car Sonata. He explained the differences between the 3 styles the GLS, SE and Limited. He encouraged us to do the test drives on the two models we were interested in and this helped us decide which of the two cars we wanted to buy. With regards to the price, we would have been happier if they had let us negotiate a lower price. In summary, we had a pleasant experience buying our car . More

Both Greg and Victor were very helpful and accomidating. This is the second vehicle we purchased from Greg at Hyundai of Orange Park in just about one year, we wouldn't have returned it we weren't very plea This is the second vehicle we purchased from Greg at Hyundai of Orange Park in just about one year, we wouldn't have returned it we weren't very pleased with Greg and the dealership. I would definately recommend them to friends and family alike! More

i came to hyundai of orange park just looking at the inventory. i am a life long toyota buyer, but with the recent complications with the toyota product, i decided to look at other options. the high rev inventory. i am a life long toyota buyer, but with the recent complications with the toyota product, i decided to look at other options. the high reviews of hyundai brought me here to hyundai of orange park. my salesperson was very understanding and friendly, he made me feel comfortable. i bought a sonata from him, and recommend this store highly. More

Steve listened to what we needed and came back with the perfect car for my daughter. The paper work was done in a professional manner with the shortest possible delay of time.Ray made things move along smo perfect car for my daughter. The paper work was done in a professional manner with the shortest possible delay of time.Ray made things move along smooth and quick. Thanks guys. I will call on them in the future for my automobile needs. More

I bought a used 2010 car but the Loan to Value caused a problem with my finance company. Greg and Victor supplied excellent service and instead of a used vehicle I am now drving a new 2009 Santa Fe. I reco problem with my finance company. Greg and Victor supplied excellent service and instead of a used vehicle I am now drving a new 2009 Santa Fe. I recommend this dealership to anyone and I will be shopping there again for my future vehicles. More

I was in the dealship and purchased a new Santa Fe. This was by far the best automobile purchase that I have ever had. It has been a fantastic car and the service after the sale has been excellent as well. was by far the best automobile purchase that I have ever had. It has been a fantastic car and the service after the sale has been excellent as well. Alan Rawls was our Salesperson. He was well versed on the Hyundia line and was able to answer all my questions. Thanks again to Alan and The Hyundia of Orange Park dealership. More