Hyundai of Palm Springs

They worked hard to fix my problem. Josh was very patient. That is all. No. Josh was very patient. That is all. No. More

No transparency and no communication with me at all kept telling me I’m trying to help you but I don’t think you’re getting that. Idk if he has personal problems but Josh really dropped the ball. Imagine wa telling me I’m trying to help you but I don’t think you’re getting that. Idk if he has personal problems but Josh really dropped the ball. Imagine waiting 4 days for your car to get fixed and getting it back with nothing done the service light still on and being asked to pay 210 dollers when your car is under warranty and has the pre payed maintenance on it for the tire rotation. How would you feel. More

I gave it a 3 because I combined two service visits. The first was a train wreck on the customer service front - so bad that I spoke to management. The second was very nice because my service rep had cl The first was a train wreck on the customer service front - so bad that I spoke to management. The second was very nice because my service rep had clearly gotten the feedback. Eric has the potential to be quite good, but he needs some coaching- particularly as it comes to managing customer expectations and veracity. More

Was checked in at my schedule time of 7:30 AM and my car was washed and finished repairs at the time I was promised was washed and finished repairs at the time I was promised More

Taylor was very informative and well spoken. She made sure to answer all our questions and was very pleasant to work with. Amazing customer service. She made sure to answer all our questions and was very pleasant to work with. Amazing customer service. More

Easy to schedule. Great customer service. Clean place to wait and work while maintenance was being performed. Great customer service. Clean place to wait and work while maintenance was being performed. More

Cindy is a wonderful service advisor. She keeps me well informed on everything that is happening with my car. She keeps me well informed on everything that is happening with my car. More

I recently purchased a new vehicle from Palm Springs Hyundai, and once again, it was an outstanding experience. This is my second time buying a car from them, and they’ve earned my trust. Nicholas wa Hyundai, and once again, it was an outstanding experience. This is my second time buying a car from them, and they’ve earned my trust. Nicholas was excellent to work with. I was traveling during the purchase, but he made the entire process incredibly easy by handling everything online and through text messaging. By the time I arrived, there was no stressful back-and-forth negotiating or wasting hours at the dealership. Everything was ready to go. I love the quality of my new vehicle, and I really appreciate how professional, responsive, and efficient the entire team was. They made what is usually a time-consuming process simple and hassle-free. I also want to recognize Josh in the service department. He is the best service representative—always providing clear communication, explaining my options, and recommending the best services to keep my vehicle properly maintained. I always know exactly what to expect, and I appreciate his honesty and professionalism. I highly recommend Palm Springs Hyundai for both sales and service. More

Jena was very expedient in getting me an appointment. She offered a loaner vehicle when I mentioned I only had one vehicle. The drop off and pickup was seamless and the service was completed very expedie She offered a loaner vehicle when I mentioned I only had one vehicle. The drop off and pickup was seamless and the service was completed very expediently. More

Always very responsive and easy to work with. Great customer service and ease of access. Great customer service and ease of access. More