Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
281 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 9 mos

Industry Experience

35 yrs, 8 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

281 Reviews

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281 Reviews of Cindy Rivas

October 22, 2026

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Employee Rating

I have always had excellant service for my Sante Fe. The staff is friendly and professional. More

by lauerdid
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Oct 23, 2026

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're delighted to hear you've consistently received excellent service for your Santa Fe. Our team takes pride in providing friendly, professional care, and we truly appreciate your continued trust in Hyundai of Palm Springs!

October 20, 2026

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All the service staff are terrific, Eric, Josh, and of course Cindy who has had to handle most difficult of issues with my car. Kudos to all the staff named! More

by harryjoelps
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Oct 20, 2026

Hyundai of Palm Springs responded

Knowing our team was able to tackle the most challenging issues on your Hyundai Sonata is truly rewarding. Eric, Josh and Cindy are all delighted by your kind words. Your praise and five-star rating mean a great deal to our service department. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

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Great service. Always appreciate the help from the team. My favorite Hyundai dealership. Thank you More

by User2568
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2026

Hyundai of Palm Springs responded

Thank you for the five-star rating and for trusting us with the service on your Lexus GS 300. Hearing you appreciate our team’s help and consider us your favorite Palm Springs dealership means a lot. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

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Cindy and the service department always provide attention to detail. Little items like a floor mat anchorage get attention More

by mjudah4
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2026

Hyundai of Palm Springs responded

Attention to detail is at the heart of how our service department cares for your Hyundai Santa Fe. Hearing that Cindy’s thorough approach, even on small items like your floor mat anchorage, makes a real difference is rewarding. Thank you for sharing your experience. Hyundai of Palm Springs Team Palm Springs, CA

October 19, 2026

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Thank you Josh, and the rest of the service team. Service with a smile is always pleasant. More

by fjryancey6
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Oct 19, 2026

Hyundai of Palm Springs responded

Knowing our team’s warm approach made your service experience enjoyable is rewarding. Josh and our service team appreciate your kind words about the service on your Santa Fe and your five-star rating. Hyundai of Palm Springs Team Palm Springs, CA

October 17, 2026

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It is always a pleasure interacting with all service reps/techs - Cindy, Eric, Josh. They all handle my service needs promptly, efficiently, helpfully and even pleasant snd fun. George has a stellar More

by harryjoelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Oct 17, 2026

Hyundai of Palm Springs responded

Hearing that Cindy, Eric, and Josh handled your service needs so efficiently and in such an enjoyable way means a lot to our service team. Our team is pleased we could address your service needs for your Hyundai Sonata quickly while making each visit a positive experience. Hyundai of Palm Springs Team Palm Springs, CA

October 15, 2026

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Cindy has always been easy to work with for service and repairs. She is always ready with an explanation and makes sure all questions are answered. More

by bbincatcity
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2026

Hyundai of Palm Springs responded

Thank you for your 4-star review! We're delighted to hear that Cindy has consistently made your service and repair experiences easy and stress-free. Her commitment to clear communication and ensuring all questions are answered is something we truly value at Hyundai of Palm Springs. We appreciate your continued trust and look forward to assisting you again in the future!

October 13, 2026

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We had 8:30 appt. We were advised 1:30 pickup. No calls from them. We returned at 2:30 to pick up vehicle. This was appt for simple oil change. Not happy with the s More

by lrohama
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Eric Garcia, Josh Chaffin

Oct 16, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback. We're sorry to hear that your service experience at Hyundai of Palm Springs did not meet your expectations. We understand how frustrating it is to be given an expected pickup time and then not receive updates regarding your vehicle's status. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com directly so we can learn more about your visit and work to address your concerns.

October 12, 2026

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We had an error light suddenly come on related to our transmission. It was subsequently determined that the transmission had to be replaced under warranty. Even though the error light was unexpected a More

by push53t
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Nassar, Joseph Valdez

Oct 12, 2026

Hyundai of Palm Springs responded

Knowing that the unexpected transmission replacement for your Santa Fe went smoothly means a great deal to our service team. Cindy was happy to keep you informed at every stage, and we were glad to arrange a loaner vehicle and covered storage while your car was in for service. We were pleased to honor your request for a meticulous technician and appreciate your trust throughout this warranty repair. Hyundai of Palm Springs Team Palm Springs, CA

October 12, 2026

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Cindy was great she kept in contact most of the time on my vehicle progress on parts More

by mabang760
Service Price Transparency
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Recommend Dealer
Yes
Oct 12, 2026

Hyundai of Palm Springs responded

Your mention of Cindy’s updates on your IONIQ 5’s parts progress highlights our commitment to keeping you informed. Knowing you felt well supported means a lot to our service team. Hyundai of Palm Springs Team Palm Springs, CA

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