Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
298 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 10 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

298 Reviews

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298 Reviews of Cindy Rivas

November 13, 2026

Dealership Rating
Employee Rating

They kept in touch with me throughout the process. I went on a test drive with the mechanic to help determine the problem. Cindy even came out and said that it would be LESS expensive than my original More

by jhadden55
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 13, 2026

Hyundai of Palm Springs responded

We're glad our team kept you updated throughout the service on your Hyundai Kona and worked with you during the test drive to help identify the issue. Thank you for the five-star rating! Hyundai of Palm Springs Team Palm Springs, CA

November 12, 2026

Dealership Rating
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Prompt appointment for a significant electrical problem. Seamless provision of a loaner vehicle. Periodic updates with eventual resolution--replacement of main battery. More

by wchrist367
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Service Time
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Recommend Dealer
Yes
Nov 13, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that our team at Hyundai of Palm Springs provided a prompt appointment, convenient loaner vehicle, and consistent communication throughout your electrical repair. We understand how important it is to have reliable transportation and peace of mind when dealing with unexpected vehicle concerns, and we're pleased that our team was able to resolve the issue with a battery replacement. Providing efficient, professional, and seamless Hyundai service is always our priority. We truly appreciate your trust and look forward to assisting you with your future service needs!

November 12, 2026

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I've had mixed experiences with my visits to this location. Josh was very helpful on an earlier visit. My visit with Cindy included services that weren't necessary or due for some time, which increas More

by Mixxmaster2001
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Josh Chaffin

November 12, 2026

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My time at this dealership has been far more positive than at the one where I lived six months ago, largely due to Cindy Rivas. She makes every visit consistently above average. More

by johnpluscanaan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2026

Hyundai of Palm Springs responded

We’re delighted Cindy consistently helps make your Hyundai Santa Cruz service visits a positive experience. Thank you for the five stars and your kind words about her care. Hyundai of Palm Springs Team Palm Springs, CA

November 09, 2026

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Everything went well and smoothly. I think it was the fastest I got out and I appreciated that. More

by chrisnsharon97
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 09, 2026

Hyundai of Palm Springs responded

We're pleased the service on your Hyundai IONIQ 5 felt effortless and had you on your way so quickly. Thank you for the five-star rating! Hyundai of Palm Springs Team Palm Springs, CA

November 07, 2026

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In and Out quickly; always great service. Hyundai Palm Springs is our service department...Period More

by Lee...
Recommend Dealer
Yes
Nov 07, 2026

Hyundai of Palm Springs responded

Your continued confidence in our service department means a lot to us. We’re glad the service on your Hyundai Tucson Plug-In Hybrid had you back on your way promptly. Hyundai of Palm Springs Team Palm Springs, CA

November 06, 2026

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Employee Rating

I brought in my car without a scheduled appointment, but Cindy agreed to take the car anyway. She was good about checking up on me regularly during my wait at home and at the dealership. She provided exce More

by poultona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2026

Hyundai of Palm Springs responded

We're glad Cindy could accommodate service for your Hyundai Tucson without an appointment. Hearing that you appreciated her regular check-ins and consistently attentive care means a lot to our team. Hyundai of Palm Springs Team Palm Springs, CA

November 05, 2026

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Very good, very good, very good, very good, very good, very good, very good,very good very good More

by kgammell
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Nov 05, 2026

Hyundai of Palm Springs responded

Thanks for the five-star rating! We’re happy you were pleased with the service on your Hyundai Tucson Hybrid. Hyundai of Palm Springs Team Palm Springs, CA

November 04, 2026

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Employee Rating

Cindy was great, very attentive. The service dept. was quick and very efficient, the service was great as usual More

by vkwiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin

Nov 04, 2026

Hyundai of Palm Springs responded

Knowing you consistently receive prompt, well-organized service for your Hyundai Elantra means a lot to our team. We're also glad Cindy helped you feel well looked after. Hyundai of Palm Springs Team Palm Springs, CA

November 03, 2026

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Employee Rating

I was extremely impressed by the courtesy I received throughout my service experience. Everyone I encountered was professional and appeared committed to meeting my expectations. They succeeded! More

by RetiredWolfmates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judith

Nov 03, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that you were impressed by the courtesy and professionalism of our team throughout your service visit. Providing attentive, customer-focused care is our goal, and we're pleased to know we met your expectations. We appreciate your feedback and look forward to serving you again at Hyundai of Palm Springs.

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