Hyundai of San Bruno
San Bruno, CA
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106 Reviews of Hyundai of San Bruno
My wife and I shopped around extensively for the best Hyundai lease quotes in Sacramento and the Bay Area, and Hyundai of San Bruno had the best prices by far — even on the Limited AWD trim we wanted, wh Hyundai lease quotes in Sacramento and the Bay Area, and Hyundai of San Bruno had the best prices by far — even on the Limited AWD trim we wanted, which most other dealerships didn’t even have in stock. Our salesperson, Tiffany, was incredibly helpful from day one. She was accommodating, reliable, and consistently quick to respond to every question we had throughout the process. Thanks to her, we found the exact trim and color we were looking for and secured a price no other dealership could beat. We highly recommend Hyundai of San Bruno if you’re in the market for a new car — and especially Tiffany as your salesperson. More
Kevan Shmedt was great. Straight forward, patient, no hard sell, worked hard to get us the car we wanted and steered us to the best option for a purchase. I spoke to him 2 Straight forward, patient, no hard sell, worked hard to get us the car we wanted and steered us to the best option for a purchase. I spoke to him 2 years, leased a car through another dealership, but wished that I had worked with him the first time. More
Poor communication and unresolved post-sale issues. My experience purchasing a vehicle here was difficult due to the length of the process, but the post-sale customer service has been the real issue. My experience purchasing a vehicle here was difficult due to the length of the process, but the post-sale customer service has been the real issue. Six weeks after purchasing my car, I am still waiting on the second set of keys that was misplaced at delivery. I am posting this review because direct communication has not worked. Over the last 5+ weeks, I have had to follow up with the dealership 7 separate times regarding this issue: Initial Delay: It took 13 days and 3 follow-up emails from me just to receive confirmation that the keys were lost and a replacement set needed to be ordered. Lack of Follow-Up: After requesting home delivery, my emails went unanswered for 11 days until I followed up again. Current Status: My last direct email was sent on June 2nd asking to escalate the issue, which went unanswered for 4 days. The dealership's public response to my feedback was to ask me to call them to discuss the matter further. Because they already have my contact information and our complete email history, the administrative burden should not be on the customer to chase down a solution. As of today, I still have no official confirmation, tracking number, or delivery date for the keys. I would advise future buyers to ensure all items are physically present at delivery before completing their transaction. More
Dealt long distance and Kevan Shmedt the salesman was outstanding. Difficult dealing long distance but he made things not difficult and he was quick and responsive. outstanding. Difficult dealing long distance but he made things not difficult and he was quick and responsive. More
Love my Hyundai and I appreciate the great team that takes care of my servicing needs. takes care of my servicing needs. More
Best car buying experience I've ever had. We purchased an Ioniq 5 SEL. Our Salesperson, Kai, was very professional, super pleasant to work with, and very sharp. Knew the answer to all our que We purchased an Ioniq 5 SEL. Our Salesperson, Kai, was very professional, super pleasant to work with, and very sharp. Knew the answer to all our questions. The entire experience was much easier than anticipated. I had been to several other dealers and it was not fun. Kai made it fun. The paperwork part went smoothly and everyone was very professional. More

