Hyundai of San Bruno

Bought an Ioniq 5. Craig, Mike P and Rizvan were fantastic. Probably the only time I’ve had an extremely positive experience going to a car dealer. The paper signing an Craig, Mike P and Rizvan were fantastic. Probably the only time I’ve had an extremely positive experience going to a car dealer. The paper signing and delivery took less than 1 hour including charging up the car and detailing it. I’d highly recommend buying your car here from these folks! More

Cars aplenty at San Bruno Hyundai! On 02/28/2026, Kevan provided a competitive proposal and a great sales experience. Stephen is an expert in his field and provided a non-stress financ On 02/28/2026, Kevan provided a competitive proposal and a great sales experience. Stephen is an expert in his field and provided a non-stress financing experience. The delivery of my Santa Fe was flawless. Thx!!! More

My last visit for a dead 12v battery went fine. In the previous visit the service manager overcharged me by +$500 and didn't know how to fix the problem. The finance guy said that he fixed the prob In the previous visit the service manager overcharged me by +$500 and didn't know how to fix the problem. The finance guy said that he fixed the problem, but actually hadn't. The credit card fee is especially onerous and when I said something to the finance guy he said something to the effect that they couldn't be expected to carry that...while we were sitting next to a mall...where no one charges a credit card fee. So...the guy who took care of this service agreement problem was fine, but the other people are incompetent, lack emotional intelligence, and don't respect their customers. More

I brought my car in after it had issues starting and accelerating — it had to be towed in. Daniel Ladue was my representative and let me know upfront that it would take some time since I didn't have an accelerating — it had to be towed in. Daniel Ladue was my representative and let me know upfront that it would take some time since I didn't have an appointment, which I understood. What I didn't expect was to go nearly a month without a single diagnosis or update. The service center made no effort to contact me, and it seemed like my car was being pushed aside in favor of Ioniq 5 recall vehicles that came in after mine — which is incredibly frustrating. I reached out to Hyundai Care North America hoping they could help, but all they were able to do was contact the dealership on my behalf. I had to go through a third party just to get basic communication from the service center. The experience on-site wasn't any better. The office is unwelcoming, and the desks were an absolute mess — which honestly reflects how they run their business. They don't even have dedicated parking for customers, making the whole visit even more inconvenient. After almost a month of silence and no progress, I decided to have my car transferred to Hyundai Stevens Creek. I shouldn't have had to do that. If you value your time and expect basic communication about your vehicle, I'd look elsewhere. More

Tiffany and Kai were wonderful to work with and helped me get a new Ioniq 5. Good communication and very helpful explaining the features of an EV. get a new Ioniq 5. Good communication and very helpful explaining the features of an EV. More

Worst experience with a car dealer ever (and I'm 64 so I have had a lot of experience). I have never seen incompetence at this level. It is almost impossible to talk to someone and messages are not returned have had a lot of experience). I have never seen incompetence at this level. It is almost impossible to talk to someone and messages are not returned. When I have tried to reach the manager (Mike Hoyt) I am constantly told that he is with another customer. I have left many messages with him but he will not return calls. My most recent debacle was when I scheduled my yearly service back in December of 2025. I was told that there were no appointment until Feb. 23 at 5:30. I got periodic texts saying that they looked forward to seeing me on the 23rd at 5:30. Then on Friday, February 20th that the service department closes at 5:00 so I would have to reschedule my appointment. Since then I have left at least 8 messages and none have been returned. I am now reaching out to corporate headquarters. More

Great customer service, all work was explained well. Car ready when promised. Would go back. Car ready when promised. Would go back. More

I saw Elizebeth when I took my Elantra Ltd for service. I waited for my car because I have a walker and mobility is an issue. Service was completed in a timely manner.check out this dealership. Liz is grea I waited for my car because I have a walker and mobility is an issue. Service was completed in a timely manner.check out this dealership. Liz is great!! More

I can only rate their service department since I purchased my 2025 Santa Fe Hybrid at another dealership. Let me start by saying that their service reps are very polite and understanding. I took my purchased my 2025 Santa Fe Hybrid at another dealership. Let me start by saying that their service reps are very polite and understanding. I took my car in for the first service and for a slow leak in one of the tires. They completed all the service, including oil change, filter, etc., plus patching the tire in one afternoon. When I arrived to pick up my car it was ready out front. More

Just purchased a Hyundai Ioniq 5 ltd from Hyundai of San Bruno. Luis, the dealer, made this experience painless and easy. I hadn't expected to walk out owning, but was given an offer I couldn't refuse. He a Bruno. Luis, the dealer, made this experience painless and easy. I hadn't expected to walk out owning, but was given an offer I couldn't refuse. He also spent more than an hour thoroughly going over all the options making sure I could take advantage and use the vehicle to its fullest. This was a 11 out of 10 experience. More