I-95 Toyota

Cory was very friendly over the phone but did not do what he promised, i.e. call back with an offer. Sad way to do business. he promised, i.e. call back with an offer. Sad way to do business. More

in a nutshell----total lack of communication from service advisor. dropped off vehicle for warranty service. wrote phone numbers on ticket. never receieved calls from service dept., except for maybe once w advisor. dropped off vehicle for warranty service. wrote phone numbers on ticket. never receieved calls from service dept., except for maybe once when initial diagnosis was made. then the communication problems began.. left voice mails with phone number. no calls. we had to continually call dealership to get info on when car would be ready (was provided a rental with a rental end date of last friday...had to actually call dealership to find out if car was ready friday--it wasn't--and to make sure rental contract would continue). actually left two or three voice mails that were not returned. finally received a phone call monday afternoon that the car was ready. my husband picked up the vehicle today. found out the guy in service was calling an old, old work phone number of mine instead of the numbers i had provided him more than once, but he never used them. the work number he had was last used by me in 2007. i was actually planning to trade my vehicle in for a camry or venza sometime in early 2012, but if this is the level of service i can expect from the service advisor, i will seriously reconsider my plans. i have no intention of purchasing a car from a dealership that cannot communicate. actually, my car needed an oil change, and my husband tried calling the dealership this morning to tell you guys to do the oil change before he came to pick up the car, but he could never get through--it was just a recording (it was not prior to opening). so he gave up--will get oil changed elsewhere as well. More

Joni is awesome. I will continue to purchase vechiles from Toyato as long as she is there to sell them. If you are wanting someone to work with that has the southern charm and completely honest, see Jon from Toyato as long as she is there to sell them. If you are wanting someone to work with that has the southern charm and completely honest, see Joni. I have purchased enough cars and as a young women, I very much liked working with a sales woman. More

I made the mistake of letting you sell me on a timing belt for my 1999 Land Cruiser. On my way back to Atlanta my car started to over heat. I was able to pull off the highway in downtown Atlanta. I wa belt for my 1999 Land Cruiser. On my way back to Atlanta my car started to over heat. I was able to pull off the highway in downtown Atlanta. I waited one hour and 45 minutes for a AAA tow and incurred a $60 towing fee. I ended up having to get a new thermastat AND a new radiator (roughtly $1,100). My Sandy Springs Toyota service advisor (Vishal Amin) indicates a)the thermastat should have been replaced with the timing belt, b) they found a big bolt left on the splash shield, and c) that you cut a hose and "covered it up" via use of electrical tape. The words used to describe your work were SHODDY and NEGLIGENT. My service adviser suggests that you provide me with some recompense. Greg Gates -- Customer Number 81484 404-266-9876 Printed and carbon copy to: Mr. Jim Bishop, The Bishop Law Firm, Brunswick, Ga More

I was given the understanding that the sticker price is firm and no discounts will be given.Is this your policy? I never dealt with you guys but had heard you were in the business to sell cars.Its been a firm and no discounts will be given.Is this your policy? I never dealt with you guys but had heard you were in the business to sell cars.Its been a week since I was at your dealership with the understanding that sometime soon I would buy a car.Not a salesman has called to thank me for droping by the dealership.Well, thank billie and nat for their kindness.They especially was helpful showing us the car. thanks More

JC was AWESOME! I told him what I thought I wanted, and he showed it to me. He helped me find exactly what I wanted, and stayed within my price range. He has excellent customer service. JC went above and b he showed it to me. He helped me find exactly what I wanted, and stayed within my price range. He has excellent customer service. JC went above and beyond to take care of me. I was in just yesterday to have services done on the car, JC had a rental car ready. Not only was the car something I would love, he had already written the directions to send me to the mall. I had an awesome experience with this dealership and will continue to do business here. More

The BEST car buying exprience that we have ever had! Everyone at the dealership was friendly and kind, the building was clean and inviting, and we felt very informed. For once we actually felt importan Everyone at the dealership was friendly and kind, the building was clean and inviting, and we felt very informed. For once we actually felt important as customers! Zack and Curlie were amazing and we can't wait to spread the word about I-95 Toyota! More

i just want to thank Zack with the purchase of our new vehicle at I95Toyota in brunswick ga.He really work hard with us in our new toyota corolla i had been debating on purchasing a new vehicle for severa vehicle at I95Toyota in brunswick ga.He really work hard with us in our new toyota corolla i had been debating on purchasing a new vehicle for several months he never gave up on me.He help me and explain to me my options on the vehicle i wanted.I have never been so please with someones work and dedication on a customer.He was very friendly and made us feel at home at I95Toyota.I also want to thank the finance manager Alex for helping us out.He sat down with us and explain to us different options with a car payment we could be comfortable with.I recommend I95 to everyone that is in the market for a new car this is a great place! Sincerely, Josie Solorsano More

Cory was very freindly and knowledgable about all of the inventory. Told him what I wanted and he got exactly what I asked for. Very Good experience and very happy with my new car purchase! Will definatel inventory. Told him what I wanted and he got exactly what I asked for. Very Good experience and very happy with my new car purchase! Will definately refer my freinds and family who are interested in a new vehicle purchase. More

I went on line and requested a price quote one day and the next day Zack called and left his cell phone number for me to call. I did better than that. . my wife and I visited I-95 Toyota and met him. Z the next day Zack called and left his cell phone number for me to call. I did better than that. . my wife and I visited I-95 Toyota and met him. Zack was very well dressed, very informative, quite polite, and knew all about each model of Toyota shown to us. Never once did we feel pressured to buy. We would not hesitate to refer anyone to him if they are in the market for a new or used Toyota. More