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I-95 Toyota
Brunswick, GA
321 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 321 reviews
July 30, 2023
We were far from home traveling on I-95 when we encountered air-conditioning and alternator failures on our older Toyota Sienna van. We barely made it to Exit 38 that evening before the vehicle sh encountered air-conditioning and alternator failures on our older Toyota Sienna van. We barely made it to Exit 38 that evening before the vehicle shutdown. The next morning we had the van towed to I-95 Toyota of Brunswick. They were very busy in the Service Center, but we spoke with Heidi (Service Liaison / Rental Mgr.) and she promptly checked with Shawn (Service Mgr.) and they indicated that they would try their best to take a look at the van that afternoon. By mid-afternoon, they had diagnosed the failures, briefed us on the repair plan, and ordered parts. Shawn was very professional, knowledgeable, and kind in trying to resolve our vehicle issues and get us back on the road as soon as possible. Although we had to wait for repair parts, Heidi and Annabelle helped us with a very reasonably-priced service-rental vehicle for our short stay in Brunswick. We could not have asked for better customer service! All employees that we interacted with at this dealership were courteous, kind, and concerned about our situation and needs. If we lived in or around Brunswick, we would definitely purchase our next vehicle from I-95 Toyota of Brunswick and have it regularly serviced at this establishment. Outstanding Customer Service! More
by David Slankard
Employees Worked With
Shawn Luchniak, Heidi Sierputowski, Annabelle McCannon
Helpful June 16, 2023
Well. I went in. Looked. Gave an offer. Deal was made. Will buy again from them if I ever buy another car. Well. As long as I get the deal I got this time I went in. Looked. Gave an offer. Deal was made. Will buy again from them if I ever buy another car. Well. As long as I get the deal I got this time. More
by mustangman865
Employees Worked With
TCampbell
May 04, 2023
I purchased a 2023 Toyota Tundra edition 1794 HB my dream truck. The salesman Mr. T was very attentive and demonstrated that he knows his craft. Paperwork was prepared very rapidly and I was out of the deale truck. The salesman Mr. T was very attentive and demonstrated that he knows his craft. Paperwork was prepared very rapidly and I was out of the dealer within a few hours. Mr. T is Very knowledgeable presenting the product with lots of patience explaining the accessories and how they operate. If in the near future I have to purchase another car they are my first choice of dealer.. More
by Ricardo
Employees Worked With
Mr T salesman
April 01, 2023
Excellent service. Service advisor handled everything efficiently and in a professional manner. Will be back for next service. Service advisor handled everything efficiently and in a professional manner. Will be back for next service. More
by mnbmc
Employees Worked With
J. C
March 27, 2023
Second purchase from I95 Toyota. Mr. Billy Bob Smith is a class act. A fair and truthful man. Go see him. You won’t regret it. I give him five stars only because I couldn’t give him Mr. Billy Bob Smith is a class act. A fair and truthful man. Go see him. You won’t regret it. I give him five stars only because I couldn’t give him six! More
by Walt.sherba
Employees Worked With
Billy Bob Smith, Chris from finance
March 21, 2023
Just purchased my 3rd vehicle from I-95 Toyota and I had another great experience with Lorena! She was the best and worked really hard to get a deal for me that I could not turn down. Thanks so much Lorena another great experience with Lorena! She was the best and worked really hard to get a deal for me that I could not turn down. Thanks so much Lorena for your excellent customer service, you are a valuable asset to the company! More
by tamwa24
Employees Worked With
Lorena
March 18, 2023
I95 Toyota has not been the best service in the past 3 years with customer service/quality as it has been in the years past. Needing an alternator & the part not being available for almost 15 days which years with customer service/quality as it has been in the years past. Needing an alternator & the part not being available for almost 15 days which cause me to have to rent a vehicle. It seems like the customer should be given a better rental deal as it’s not their fault of supply delays. Also, stating untruth on the service document that the customer request for something to be done when the service rep. was the one stating it was part of the service required. Get a better warranty service protocol in place to get warranty services authorization & processing. Appreciate the service repairs. More
by Veronica
Employees Worked With
Service Rep. Jason “JC”
