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I.G. Burton & Company, Inc

Milford, DE

4.7
65 Reviews
Welcome to i.g. Burton & Co. Inc., Your Local Mercedes-Benz Dealer In Milford Serving Salisbury, MD Luxurious, Sporty, and Powerful At i.g. Burton & Co. Inc., refinement meets cutting-edge design to deliver a dealership experience dedicated to excellence. Our family-owned dealership in Milford, DE, has long been known for its focus on providing a spectacular selection of Mercedes-Benz models and services tailored to drivers who want the best quality and peak performance. We're committed to ensuring every visit is memorable and resonates through each aspect of your shopping and service needs. Clients from Dover to Talbot County, MD, will find a premium selection of Mercedes-Benz vehicles and our devoted staff, who work with you, creating a seamless and satisfying Mercedes-Benz experience at every stage of the car-buying and ownership journey.
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509 Bay Rd.

Milford, DE

19963

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Showing 65 reviews

June 07, 2026

Scheduling process was the best part. Everything else was lackluster. The runner/driver was less than thrilled to be there and my car was simply dropped in my driveway, unlocked, with key More

by harry_florio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice
Jun 07, 2026 -

I.G. Burton & Company, Inc responded

Harry, thank you for sharing your feedback. We're glad to hear the scheduling process met your expectations, but we regret that other aspects of our service did not. Your comments regarding the communication and overall return procedure are certainly noted and will be used to help us improve moving forward. If there's anything further you'd like to discuss or if you have additional concerns, please don't hesitate to reach out directly. The Team at i.g. Burton Mercedes-Benz of Milford - (302) 424-1500

June 06, 2026

My purchase of a new 2026 GLA 250 was amazing! The salesman , finance person and Sales Supervisor were outstanding from start to finish. It was one of the best car I have had in a long long time More

by gsstafford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sudler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle. Sales Manager
Jun 06, 2026 -

I.G. Burton & Company, Inc responded

Thank you for sharing your experience with your new 2026 Mercedes-Benz GLA 250. Brian and our finance and supervisory team are thrilled to have made your purchase smooth and enjoyable. We appreciate your recommendation and look forward to seeing you again.

May 28, 2026

Very courteous and prompt. They too care of me immediately and service gave me compliments onmy GLE350. More

by racoonlodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

I.G. Burton & Company, Inc responded

Thank you for sharing your experience with our team here at i.g. Burton Mercedes-Benz of Milford! We are grateful for your confidence in our team's prompt and courteous service. See you next time!

May 22, 2026

I recently purchased my vehicle with the help of Taylor, and the experience was exceptional from start to finish. He handled the entire process with professionalism, knowledge, and genuine care. He made More

by Latanaallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Spedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

I.G. Burton & Company, Inc responded

It’s fantastic to hear that Taylor’s professional and attentive approach made your Mercedes-Benz purchase seamless and unhurried. We’ll pass along your kind words to him. If there’s anything else you need, please don’t hesitate to reach out to us.

May 22, 2026

The service writer was professional and knowledgeable. Great to work with throughout the process. Great experience! More

by Sgrier90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
May 22, 2026 -

I.G. Burton & Company, Inc responded

Thank you for the excellent review! We are so glad you had a professional, knowledgeable, and seamless experience with us. We appreciate your business and hope to see you again at i.g. Burton Mercedes-Benz of Milford.

May 03, 2026

Very good time in and out . Repairs done and explained very well. Love this dealership! More

by Nancyfaulkner62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

I.G. Burton & Company, Inc responded

We’re pleased our team provided a swift visit and clear repair explanations for your Subaru. Hearing that you love the experience with us makes our day. Thank you for sharing your positive feedback!

May 01, 2026

The car buying experience at IG Burton was exceptional. Taylor was very personable and knowledgeable. He made the process very easy. More

by ppbarnick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Spedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

I.G. Burton & Company, Inc responded

We’re thrilled that Taylor’s personable and knowledgeable approach made purchasing your Mercedes-Benz GLB 250 so easy. Thank you for sharing your experience and congratulations on your new vehicle.

May 01, 2026

They keep me up to date on the process they where making and any delays More

by pam
Recommend Dealer
Yes
Employees Worked With
Ryan Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : March was my service writer very nice
May 01, 2026 -

I.G. Burton & Company, Inc responded

Your five-star rating is appreciated. We’re glad Ryan and our team kept you updated on your Mercedes-Benz Sprinter service and any scheduling changes. We look forward to assisting you again soon.

May 01, 2026 -

I.G. Burton & Company, Inc responded

Thank you for your feedback, Pam! We are glad to hear we keep you informed about the process and any potential delays at i.g. Burton Mercedes-Benz of Milford.

April 04, 2026

Janice communicated with me every step of the way, seemless no hassle service. I highly recommend Janice and the entire MB service team. More

by iam84rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sudler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Lucas
Apr 04, 2026 -

I.G. Burton & Company, Inc responded

Thank you for sharing your experience with our Mercedes-Benz service team. We’re delighted the process was seamless and hassle-free while servicing your E-Class. Your recommendation means a lot and we look forward to supporting your vehicle in the future.

April 03, 2026

IG Burton is so helpful and calls me before they do anything. Most importantly they do an EXCELLENT job at a fair price More

by mary.mcbride2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

I.G. Burton & Company, Inc responded

Thank you for noting our calls before any work and the thorough care given to your Mercedes-Benz at a fair price. Ryan and the service team are pleased to know these efforts enhanced your experience. We appreciate your five-star review and look forward to helping you again.

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