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I.G. Burton & Company, Inc

Milford, DE

4.7
72 Reviews
Welcome to i.g. Burton & Co. Inc., Your Local Mercedes-Benz Dealer In Milford Serving Salisbury, MD Luxurious, Sporty, and Powerful At i.g. Burton & Co. Inc., refinement meets cutting-edge design to deliver a dealership experience dedicated to excellence. Our family-owned dealership in Milford, DE, has long been known for its focus on providing a spectacular selection of Mercedes-Benz models and services tailored to drivers who want the best quality and peak performance. We're committed to ensuring every visit is memorable and resonates through each aspect of your shopping and service needs. Clients from Dover to Talbot County, MD, will find a premium selection of Mercedes-Benz vehicles and our devoted staff, who work with you, creating a seamless and satisfying Mercedes-Benz experience at every stage of the car-buying and ownership journey.
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509 Bay Rd.

Milford, DE

19963

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Showing 72 reviews

July 18, 2026

Janet Lucas was my service lead she is a pro she keeps you updated during the service progress their techs are the best in the industry More

by terriandwaynea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2026 -

I.G. Burton & Company, Inc responded

We appreciate you rating us five stars for your Mercedes-Benz C-Class service. Our service lead keeps updates smooth and our technicians are grateful for your compliment on their skills. We look forward to helping with any future maintenance.

July 17, 2026

Professional. Courteous. Efficient. My experience was gratifying. I felt every confidence that my car was in good care. More

by Rubylove38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

I.G. Burton & Company, Inc responded

We’re thrilled to hear our professionalism and care gave you confidence in servicing your E-Class. Ryan is pleased your experience felt smooth and efficient, and we look forward to helping you again.

July 16, 2026

The best and our sales person Taylor was absolutely one of the best we’ve ever worked with !!!! More

by Ecctile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Spedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Jul 16, 2026 -

I.G. Burton & Company, Inc responded

How wonderful to hear Taylor provided outstanding service for your Mercedes-Benz GLC 300 purchase. Thank you for sharing such a positive experience.

July 11, 2026

The only place I have and will continue to bring my 2019 Mercedes Metris. Marc will ensure your vehicle gets the care it deserves. More

by Metris Tetris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Jul 11, 2026 -

I.G. Burton & Company, Inc responded

Thank you for trusting us with your Mercedes-Benz maintenance. It’s rewarding to know our service team took great care of your vehicle. We look forward to serving you again.

July 08, 2026

We purchased a 2026 GLC from IG Burton. The entire experience was exceptional. Everyone went out of their way to answer our questions and give us the information we needed to make our decis More

by davelafferty34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Spedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

I.G. Burton & Company, Inc responded

Thank you for choosing your new Mercedes-Benz GLC. We’re glad the team provided all the information you needed to make your decision. Taylor’s expertise helped address every question and we’re pleased to know you felt well supported.

July 04, 2026

Another outstanding experience working with Brian Sudler, this time for the purchase of a new 2026 GLE 450. From initial contact, through the ordering and delivery processes, everything was smooth and transp More

by Rehomikeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sudler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2026 -

I.G. Burton & Company, Inc responded

Thank you for working with Brian on your new 2026 Mercedes-Benz GLE 450. We’re pleased the ordering and delivery process was smooth and transparent without any surprises. Congratulations, and we look forward to assisting you again.

June 20, 2026

Not timely - took car the night before with a first of day appt; called in pm and had just started on car - recommendations did not come until after 3 pm and car only finished at end of day; also found ra More

by Ron Krol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Christie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2026 -

I.G. Burton & Company, Inc responded

Ron, we are truly sorry to hear about your experience. It's certainly not the timely or thorough care we aim to provide. If there's anything further you'd like to discuss or address, please don't hesitate to contact us. Thank you, The Team at i.g. Burton Mercedes-Benz of Milford - (302) 424-1500

June 07, 2026

Scheduling process was the best part. Everything else was lackluster. The runner/driver was less than thrilled to be there and my car was simply dropped in my driveway, unlocked, with key More

by harry_florio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice
Jun 07, 2026 -

I.G. Burton & Company, Inc responded

Harry, thank you for sharing your feedback. We're glad to hear the scheduling process met your expectations, but we regret that other aspects of our service did not. Your comments regarding the communication and overall return procedure are certainly noted and will be used to help us improve moving forward. If there's anything further you'd like to discuss or if you have additional concerns, please don't hesitate to reach out directly. The Team at i.g. Burton Mercedes-Benz of Milford - (302) 424-1500

June 06, 2026

My purchase of a new 2026 GLA 250 was amazing! The salesman , finance person and Sales Supervisor were outstanding from start to finish. It was one of the best car I have had in a long long time More

by gsstafford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sudler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle. Sales Manager
Jun 06, 2026 -

I.G. Burton & Company, Inc responded

Thank you for sharing your experience with your new 2026 Mercedes-Benz GLA 250. Brian and our finance and supervisory team are thrilled to have made your purchase smooth and enjoyable. We appreciate your recommendation and look forward to seeing you again.

May 28, 2026

Very courteous and prompt. They too care of me immediately and service gave me compliments onmy GLE350. More

by racoonlodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

I.G. Burton & Company, Inc responded

Thank you for sharing your experience with our team here at i.g. Burton Mercedes-Benz of Milford! We are grateful for your confidence in our team's prompt and courteous service. See you next time!

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