I.G. Burton & Company, Inc

Excellent service and knowledge of the car. Great follow up with me on all aspects Great follow up with me on all aspects More

All Departments are friendly and helpful. Eager to assist customer identify issue and resolve. 5 Star Rating!!! Eager to assist customer identify issue and resolve. 5 Star Rating!!! More

Janice was very professional and informative during my entire service. The entire I G Burton Team worked very well together including the person that picked up and returned my car. entire service. The entire I G Burton Team worked very well together including the person that picked up and returned my car. More

Ty is a terrific asset for IGB. THEIR INVENTORY is always excellent. A great dealership, Wonderful family THEIR INVENTORY is always excellent. A great dealership, Wonderful family More

Your service advisor Justin went above and beyond assisting me with a battery replacement late on a Friday afternoon. He was able to get a technician to stay after hours to fix my vehicle and made th assisting me with a battery replacement late on a Friday afternoon. He was able to get a technician to stay after hours to fix my vehicle and made the experience a true customer service event. He is a great asset to your organization More

Great dealership, Ty made everything easy and stress free. He knew what kind of CPO suv we were looking for and actively kept us in the loop when a new trade in came in. Trusted that he would find us th free. He knew what kind of CPO suv we were looking for and actively kept us in the loop when a new trade in came in. Trusted that he would find us the right car. More

The sales team is great. However service is poor. I had a service appointment to wait for my vehicle and my vehicle was actually pulled into the service area 1.5 hours late However service is poor. I had a service appointment to wait for my vehicle and my vehicle was actually pulled into the service area 1.5 hours later. I waited 3.5 hours but had a 3:00 appointment elsewhere. The service advisor said he’d call me. I was never contacted about my vehicle. I called the dealership the next day and the advisor said there was nothing to tell me and he would call me when my vehicle was ready. Then instead of a call I received a text that my vehicle can be picked up. The issue here is the lack of communication with the customer and lack of consideration for the customer’s time. If the vehicle needed additional time I should have been offered a loaner. In addition the issue that had them keep my vehicle has not been corrected. I was told it was and charged . I called the advisor regarding this and he said he would call me back. I have yet to hear from him. More

Professional and complete service. Most courteous and polite interaction with the representatives at all times. Most courteous and polite interaction with the representatives at all times. More

I Live IG Bunton and Ty Wilkerson was the best. Really THE BEST is an understatement for him. He was so patient, kind, and satisfied every need until this day. I can call or text and he always come Really THE BEST is an understatement for him. He was so patient, kind, and satisfied every need until this day. I can call or text and he always comes though. Thank IG Bunton for one of ur best salesmen. Oh I also LOVE my Mercedes Benz‼️ More

I feel this dealership is too small in comparison to the other 2 Pennsylvania dealership I have been serviced by. The waiting area isn't what I expected from a luxury car dealership. It took 4 hours to repl other 2 Pennsylvania dealership I have been serviced by. The waiting area isn't what I expected from a luxury car dealership. It took 4 hours to replace 4 new tires when I had an appointment that had been scheduled a week before the service and they knew I was waiting. More