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INFINITI OF DENVER

Aurora, CO

Overview
Employees
Reviews
Vehicles
4.9
965 Reviews
INFINITI OF DENVER is your destination for a new and luxury pre-owned INFINITI vehicles. We are conveniently located 3.9 miles east of I-25 and Hampden as it turns into Havana. Since 1993 our dedicated and knowledgeable sales and service team continue to provide the highest level of customer service. Choose INFINITI OF DENVER for all of your automotive needs. Our award winning Service department is open six days a week to repair your INFINITI. As a convenience to customers searching for INFINITI OEM parts INFINITI OF DENVER parts eStore is accessible 24 hours a day and can be delivered to your home. Positioned along Havana St, our luxury dealership is centrally located on the Denver/Aurora border, 5 minutes from the Denver Tech Center and 10 minutes from downtown Denver. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! For interactive driving directions and other contact information. We look forward to serving you!
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2990 S Havana St

Aurora, CO

80014

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Showing 965 reviews

April 30, 2024

Buying a used car was not a smooth process. The car salesman Leshun was nice, but the manager was cold and unfriendly. The car does not work as well as it should. It idles rough, but the dealer More

by loyalharmony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leshun Veasley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gerard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Roberts
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy xxxx
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Apr 30, 2024 -

INFINITI OF DENVER responded

Thank you for taking the time to share your experience with us. We apologize for any inconvenience you encountered during the purchase of your used car. At our dealership, we strive to provide a seamless and friendly experience for all our customers, and we regret that we did not meet those standards in your case. We are particularly concerned about the issues you're experiencing with your vehicle and would like to investigate this matter promptly. Additionally, we value your feedback regarding our staff and will look into improving our customer interactions. Unfortunately, due to the anonymous nature of your review handle, we are unable to contact you directly. We encourage you to reach out to our General Manager, Roman Gelfand, who is very eager to speak with you and address your concerns more thoroughly. Please contact him at your earliest convenience at 303-671-6000. We are committed to ensuring your satisfaction and hope to resolve this matter to your benefit. Thank you again for your feedback, and we look forward to hearing from you.

Helpful
April 27, 2024

Great experience with Jason in the financial department. I was ending my lease and purchasing the car and it was actually an enjoyable experience. Also, thanks to Shun for sending me the application early More

by OZF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shun Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

INFINITI OF DENVER responded

Ozf, we are so pleased you enjoyed your visit to INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. We will pass along the kind words to Jason and Shun. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

Helpful
April 27, 2024

The service department is awesome. I worked with Dominic, he was straight foward and extremely helpful. Thank you Infiniti of Denver. The only place I take my car. More

by intimidator303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

INFINITI OF DENVER responded

Hi Intimidator303, thank you for taking the time to leave a review for us at INFINITI OF DENVER. We're happy we could meet your expectations! Your review will help other customers make informed decisions and we can't thank you enough for that. Dominic will be happy! It is customers like you that make our job so rewarding. Thank you for your loyalty and support.

Helpful
April 26, 2024

Confident that I will always have a straightforward experience with the dealership all around. Thanks More

by Benicio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

INFINITI OF DENVER responded

Benicio - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The team willl be happy! Thank you for trusting INFINITI OF DENVER for all your automotive needs.

Helpful
April 25, 2024

Had our car serviced there and everyone was very friendly and polite. The was done on time and perfect More

by Sljdyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

INFINITI OF DENVER responded

Hi Sljdyke, thank you for taking the time to leave a review for us at INFINITI OF DENVER. We're happy we could meet your expectations! It is customers like you that make our job so rewarding. Thank you for your loyalty and support.

Helpful
April 25, 2024

I have been coming to Infiniti of Denver for years and they are the best. They have a staff in the service department that can fix anything and do it at a fair price. Tim and his staff Rock. More

by AlAnderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

INFINITI OF DENVER responded

Hello Alanderson, we appreciate you taking the time to leave us this feedback. The service team will be excited about your kind words. Our goal is to exceed your expectations each time. Sounds like our team did just that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

Helpful
April 24, 2024

Thank you for your service. You guys truly help my need and answer all my questions. Will recommend this dealer to any body. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

INFINITI OF DENVER responded

Wanda - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be excited about your kind words. We are so happy to have you as a customer and we look forward to seeing you in the future.

Helpful
April 23, 2024

Staff is always friendly. Love the services. Always pick and drop-off on time. Great More

by AHughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gerard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

INFINITI OF DENVER responded

AHughes- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. The team will be happy about your kind words. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

Helpful
April 22, 2024

INFINITI of Denver was is a great places to purchase your vehicle, as well as get it serviced. They take very good care of you. More

by Shunjohn3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gerard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shun Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

INFINITI OF DENVER responded

Shunjohn3 - thank you for taking the time to let us know about your experience with INFINITI OF DENVER. We greatly appreciate the kind words and the team will be excited. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

Helpful
April 21, 2024

Exceptional courtesy, professionalism, expertise and listening to my preferences and interests. This is a high class dealership with people who care to do business right. More

by Cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shun Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

INFINITI OF DENVER responded

Cheryl - thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. It is customers like you that make our job rewarding. The team will be excited about your kind words. We know you can choose any dealer, so thank you for choosing INFINITI OF DENVE.

Apr 23, 2024 -

INFINITI OF DENVER responded

Cheryl - Wow! Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. This review made our month! Your review will help other customers make informed decisions and we can't thank you enough for that. Chris & Shun will be excited to hear your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. Congrats on your new vehicle. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

Helpful
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