INFINITI OF DENVER

I have done a lot of service business with Clark Hearold at Infinity. He is the reason that I have done all of my service with the Infinity dealership. He always make sure that I have a loaner, if I have at Infinity. He is the reason that I have done all of my service with the Infinity dealership. He always make sure that I have a loaner, if I have requested one, and that I am satisfied with the service. As long as he is with Infinity and my service representative, I will continue to have all of my service at the Infinity dealership. More

sales manager Chuck Thomas I receive bad customer service on the new car and he would not bargin on car? Leshun was very very good in customer service and he deserves a bonus and I will tell my family and fr on the new car and he would not bargin on car? Leshun was very very good in customer service and he deserves a bonus and I will tell my family and friends to look him up Keep up the good work Leshun Yours Truly Mrs.Jones!!!!!I am not that old smile just joking More

Chris is very friendly, helpful and a all around great asset to Infiniti Denver. Everything is explained very clearly and it's nice to get in and out for an oil change without an appointment. asset to Infiniti Denver. Everything is explained very clearly and it's nice to get in and out for an oil change without an appointment. More

I initially went to test drive a vehicle. John greeted me at the door and was extremely helpful from start to finish. I had the choice to go to other car dealerships. I signed up for an Infiniti through an o at the door and was extremely helpful from start to finish. I had the choice to go to other car dealerships. I signed up for an Infiniti through an online site that my job provides. I immediately received a call from John. He wasn't pushy, he took the time to communicate with me and listened to my responses. I new immediately that this was the dealership that I wanted to test drive my 1st Infiniti at. John took the time to pinpoint my likes and dislikes before he even showed me 1 vehicle. Needless to say he listened very well and I left the Infiniti dealership with the car of my dreams that I did not think I would actually be in for a while. This was the best car buying/test drive I've ever had. I would recommend John to any and everyone. I plan on being with Infiniti for quite some time. I'm thoroughly impressed with Johns professionalism, patience, attention to detail, knowledge of the cars and overall attitude. John is not a car salesman, He's more like a friend guiding you to the ideal car for you and ensuring you come first. More

It is great that my Infinity tells me when my car needs service. Then, when I called Clark Hearold, he scheduled my service Immediately. My time waiting for the oil change and oil filter change was shor service. Then, when I called Clark Hearold, he scheduled my service Immediately. My time waiting for the oil change and oil filter change was short and pleasant. The cost was minimal. As always, Infinity of Denver and Clark were an excellent example of what a service based company can and should be. More

John Vrattos was great to work with; he was very knowledgeable about the cars and very patient. He answered all of my questions honestly. During the test drive, Mr. Vrattos was able to point out ma knowledgeable about the cars and very patient. He answered all of my questions honestly. During the test drive, Mr. Vrattos was able to point out many details about the car. Though we did not end up purchasing an Infinity, I would recommend John Vrattos and Denver Infinity to any buyer. (Our choice to not go with an Infinity had nothing to do with our experience at the dealership and was mainly due to the fact that we wanted a sedan with a large back seat. Though Infinity has great cars, in the sedan models, they have smaller back seats and seem to be more geared toward the driver/front seat than with back-seat passengers.) For an honest and friendly car buying experience with a knowledgeable dealer, I highly recommend John Vrattos. More

Corey in the service department was great to work with. I had been having a hard time getting my service issue resolved at my local shop in Castle Rock and Corey and team quickly identified the problem tha I had been having a hard time getting my service issue resolved at my local shop in Castle Rock and Corey and team quickly identified the problem that the previous shop could not. More

Chris does a terrific job every time I have an issue. He has my car thoroughly inspected and gives me all the recommended services plus the related costs. He also prioritizes everything so I know what to d has my car thoroughly inspected and gives me all the recommended services plus the related costs. He also prioritizes everything so I know what to do now and what can be scheduled at a later date. He gets me in on my schedule and is able to get me a loaner car which makes my whole experience with the service center very convenient and accommodating. I have been dealing with Chris since I moved to Denver in 2011 and truly enjoy working with him. More

I have been a customer of Infinity of Denver for more than 10 years - during the time that I have owned three different Infiniti vehicles. My sevice advisor, Clark herold, always provides great service. than 10 years - during the time that I have owned three different Infiniti vehicles. My sevice advisor, Clark herold, always provides great service. More

Dan Torpy was great to work with. He was professional, knowledgeable and honest. It was a comfortable, non pressure environment. It was a pleasure doing business with Dan and everyone at the dealership. knowledgeable and honest. It was a comfortable, non pressure environment. It was a pleasure doing business with Dan and everyone at the dealership. The only thing that came as a bit of a surprise was the costs of the add ons: clean mask, tint, Zurich shield, dent protection. They are important add ons, but for a 24 month lease it was a lot of upfront money for benefits that go beyond the 2 years. It would be nice if there was a way to amortize those over a 7 year period. More