INFINITI OF DENVER
Aurora, CO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,128 reviews
First, I would like to say Chuck Thomas is an excellent salesman and is very personable. He is the best in his business and would recommend him. Jeffrey Adams: Inspected a part on my VW Routan, ordere salesman and is very personable. He is the best in his business and would recommend him. Jeffrey Adams: Inspected a part on my VW Routan, ordered the wrong part and then told me he would contact me back when the part came in . After 1 month i had to go up to the dealer and complain. Horrible Customer Service Bernadette Houge: I got this car in April 2012 and it is August 6, 2012 and I am still waiting for her to call me back. In July i went back to the dealer they still didn't have my part an she now told me she is going to have McDonald VW fix it. Today is 8/6/2012 and I have left 3 voice mails on the end of July, 8/1/2012 and 8/2/2012 and I still haven't received a call back. Michelin Massey: Basically, i was told a price for my trade in and money I would receive back and Michelin tried to change the terms of the deal the day we went in to sign the papers. He then argued with us. More
My wife and I are new to the area and were shopping for a new SUV. We included our two kids in the process (ages 7 and 9). We couldn't have been happier with Tony Pucci and the Infiniti of Denver dealership new SUV. We included our two kids in the process (ages 7 and 9). We couldn't have been happier with Tony Pucci and the Infiniti of Denver dealership. Zero pressure, very accommodating and engaging with not only us, but the kids as well. Tony was aware of time constraints and helped expedite the entire process of pricing negotiation, trade evaluation, financing and delivery. All in all, took less than two hours. We got a great end of the month deal and are very pleased with our new QX56, Tony Pucci and Infiniti of Denver. The family highly recommends them all!! More
Tony and Brandon were great and explained in detail about the QX56 we ended up buying. And it only took 1 1/2 hours to complete the trade in and purchase and we were on our way with our new SUV. Very friend the QX56 we ended up buying. And it only took 1 1/2 hours to complete the trade in and purchase and we were on our way with our new SUV. Very friendly and no pressure sales, only professional relations. More
Our experience with Infiniti of Denver was great. Our salesman, Tony Pucci, was very helpful and professional. We highly recommend this dealership for vehicles in the Denver area. salesman, Tony Pucci, was very helpful and professional. We highly recommend this dealership for vehicles in the Denver area. More
We were car shopping for a good deal on a luxuary car lease. Infinit was our last stop. We were greeted by Steve who was very friendly, knowledgeable, and willing to accommodate our needs. Needless to lease. Infinit was our last stop. We were greeted by Steve who was very friendly, knowledgeable, and willing to accommodate our needs. Needless to say, we were on our way test driving a GX37 and we totally loved the car. The negotiation didn't last long and we got the price we wanted ($3,000 of the car price, 12K miles...buying on the last day of the month always helps). Now, could we have pushed it more? Yes, but the fact these guys were honest, straight-forward, and accommodating didn't make that necessary (of course, you try and build a lasting professional rapport for future dealings). No games, just straight and quick negotiation. We worked with Jon to sign all the paperwork. He's purely professional and focusing on one thing and one thing only: getting you to sign (now it was late in the day, and that could be the reason why). He was super-sonic in covering terms and conditions; he tried some humor (but with the speed he was going, it fell on deaf ears). I would recommend that Jon take his time in going over the documents; the last thing a customer wants is to be rushed, especially when signing documents. The car wasn't ready the day of, so we got a loaner for few days. To compensate for that inconvenience, they gave us a free tint for the car. Steve drove the car to my work and was very helpful in showing me the features of the car and getting my phone set up etc. In summary, Steve was great to work with and would definitely give him high remarks for his salesmanship, honesty, integrity, well-rounded knowledge of the cars he's selling, and willingness to go the extra mile. I would definitely recommend this dealership and would buy from them again! More
Steve Cleckly was our salesman we worked with on buying our Infiniti. Steve was awesome. We were from out of town and he picked up my husband and I from the airport. He let my husband drive an Infiniti fro our Infiniti. Steve was awesome. We were from out of town and he picked up my husband and I from the airport. He let my husband drive an Infiniti from the airport to the dealership so we could evaluate our purchase. When we arrived at the dealership we went through our paperwork quickly and smoothly. Steve then went through the entire vehicle with us and all the electronics. He then set up our phones, and then input all our destinations in our navigation system. Our hotel, restaurants and a shopping mall. He was very knowledgable on the Infiniti. Thanks Steve! I would definitely buy another vehicle from you! More
Fantastic buying experience. Tony got right to the important issues and structured a deal that made great sense. We were in the dealership with our four kids and the entire team at Infiniti of Denver important issues and structured a deal that made great sense. We were in the dealership with our four kids and the entire team at Infiniti of Denver worked together to structure the deal quickly and have us out the door as fast as possible. More
Usually I do not comment on surveys but thought INFINITI OF DENVER deserves mentioning. The overall experience was excellent! I live in Southern California and purchased a 2011 BMW X5 that they advertised o OF DENVER deserves mentioning. The overall experience was excellent! I live in Southern California and purchased a 2011 BMW X5 that they advertised on Autotrader.com. The whole transaction went great! I called to inquire about the vehicle and spoke with Brandon the Internet Sales Manager. He was very professional and knowledgeable. He sent me all I requested via email and answered my questions immediately. It was like I was in the dealership personally. The price was awesome and the car was in perfect condition after reviewing the high quality photos that Brandon shot and emailed to me. He even took the X5 to the local BMW dealership to have them check out for any issues. He had John in finance prepare quotes on financing and extended warranties which he emailed. Brandon then explained all my options with obtaining an extended warranty....all this on the busy Memorial Day weekend at the end of the month! I decided to book a flight that following week just to make sure the car was as good as it seemed. Brandon picked me up from the airport personally. I was then introduced to John in finance and we went through all the paperwork and all terms and prices were exactly what was promised over the phone/email. John got me used car financing for a lower rate than what most new cars finance for. He was also very helpful with the extended warranty and explained it so I could compare it with the BMW CPO program. The whole experience was great! Later that day the dealership had me taken back to the airport so I could catch my flight home. I have to say that the INFINITI OF DENVER has excellent customer service and they go above and beyond what I have experienced here in Southern California. All this for a customer who is from out of the area and not even buying an Infiniti. First class all the way!!! More
My experience at Infiniti of Denver was the best. My My experience at Infiniti of Denver was the best. My sales person Tony Pucci was great to work with, he really cared for my concerns and trying to f My experience at Infiniti of Denver was the best. My sales person Tony Pucci was great to work with, he really cared for my concerns and trying to find me the best deal. Tony was honest, which is very hard to come by with dealing with car sales, he really went above and beyond for me. I have bought numerous cars over the years and I will always go back to Infiniti of Denver. The customer service is extordinary and they really care about getting the consumer into the best car that fits your financial needs. More
Best car buying experience I've ever had. Tony is a no pressure sales person, I felt very comfortable talking with him about the car. When he asked if I wanted to take it on a test drive I responded no an pressure sales person, I felt very comfortable talking with him about the car. When he asked if I wanted to take it on a test drive I responded no and he accepted my response without trying to get me to test drive. He spent a long time talking to us not just about the car but about other things like where were worked, lived, etc. He is an extremely nice guy. When we got up to leave he didn't pressure us to stay. A week later when I called and told him we were going to buy the car I told him I didn't want this to be a long drawn out process he assured me that it wouldn't be and sure enough about 1 hr later we were done with the buying process. After we bought the car, Tony spent about 30 -45 minutes explaining all the functionalities of the vehicle. Michelin was great also, he was very thorough in explaining the financing to us and got us, what we think, is the best deal. He was honest and made sure we understood exactly what we were getting. He too also talked to us about things other than just the financing. These two guys are great to work with. Highly recommend them. More


















