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INFINITI OF DENVER

Aurora, CO

4.8
1,197 Reviews
INFINITI OF DENVER is Colorado’s original INFINITI dealership, family-owned and proudly serving drivers since 1993. Conveniently located near the Denver Tech Center, we offer a full luxury experience—from new INFINITI models and Certified Pre-Owned vehicles to award-winning service and genuine OEM parts. Our signature Home by INFINITI OF DENVER valet program brings service directly to you, with complimentary pickup and delivery designed for ultimate convenience. Whether you're purchasing your next vehicle, scheduling maintenance, or shopping our 24/7 online parts store, every interaction is built around ease, transparency, and elevated care. Just minutes from Hampden & Havana and a short drive from downtown Denver, INFINITI OF DENVER delivers a dealership experience that feels different—refined, personalized, and centered entirely around you. Experience luxury beyond the drive.
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2990 S Havana St

Aurora, CO

80014

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Showing 1,197 reviews

October 04, 2024

Great to have service at this dealership. Quick response and let the customer know what they did. Very friendly. More

by Chams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

INFINITI OF DENVER responded

Chams- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. We are glad you found the staff friendly and responsive. We are so happy to have you as a customer and we look forward to seeing you in the future. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

Oct 12, 2024 -

INFINITI OF DENVER responded

Chams- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. We are glad you found the staff friendly and responsive. We are so happy to have you as a customer and we look forward to seeing you in the future. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

October 04, 2024

Awesome from sales to service. Very professional. I had my car picked up for an oil change, and I appreciated the punctuality and the updates on the service that I received. More

by johov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

INFINITI OF DENVER responded

Johov, we're so glad that we were able to go above and beyond your expectations! We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER and also the text communication from your service advisors. Your review will help other customers make informed decisions and w e can't thank you enough for that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

October 03, 2024

Needs and procedures were adequately explained, service was timely, personnel were courteous and it was a pleasant experience. More

by smithlinda57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dyke
Oct 06, 2024 -

INFINITI OF DENVER responded

Smithlind57- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be thrilled about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

October 02, 2024

Shun was fantastic to work with. Very helpful and gave my wife and me a first class experience. More

by Byrnebj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shun Johnson
Oct 04, 2024 -

INFINITI OF DENVER responded

Byrnebj, we are so pleased you enjoyed your visit to INFINITI OF DENVER! Shun will be excited about your kind words. We think he is pretty special, also. We are glad you felt we gave you and your wife a first class experience as that was our goal. Congrats on your new vehicle and welcome to the INFINITI OF DENVER family. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 27, 2024

Prompt and efficient. Solved radio issue as well as premature rear brake failure. Sent valet as well. Value-added. More

by bob_gilbride
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

INFINITI OF DENVER responded

Bob_gilbride, we are so pleased you enjoyed your visit to INFINITI OF DENVER. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. We are so happy we added value to Our goal is to exceed your expectations each time. Sounds like our team did just that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

September 27, 2024

I love this dealership! I have always had a good experience. Great location, facility and service. More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

INFINITI OF DENVER responded

Glenda - we love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review made our day and we wanted to take a moment to thank you for your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 22, 2024

Hey everybody I brought my Infinity in 2020 after after I found out transmission in my Grabnd Jeep Cherokee special edition was going out I traded it in, Sad I did that ! still paid a lot of money for my More

by Enabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clark Hearold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

INFINITI OF DENVER responded

Dear Ena Brown, Thank you for taking the time to share your experience. We truly appreciate your feedback and want to address the concerns you've raised. We understand that maintaining a vehicle, especially a pre-owned one, can be costly over time. At INFINITI OF DENVER, we strive to provide the highest level of service by using INFINITI OEM parts and employing certified INFINITI technicians to work on your vehicle. We also offer price matching with other INFINITI dealers to ensure you’re getting fair and competitive pricing. Additionally, we frequently provide service incentives through our website and mailers to help our customers save on maintenance. Regarding our valet service, the $500 deposit is a protection measure, similar to what you might find with rental car companies or hotels. This deposit helps cover any potential damages or fuel usage in our complimentary loaners. Over the past year, we’ve incurred over $100,000 in damages and fuel costs that weren’t recovered, which is why we implemented this policy. Please know that the deposit is fully refundable, and if you prefer, you’re always welcome to use our valet service without a loaner vehicle, at no additional cost to you. We value your business and want to ensure you feel confident in the service you receive. If you have any further questions or concerns, please don’t hesitate to reach out to us directly. We’re here to help and are committed to providing you with the best possible experience. Thank you again for being a valued INFINITI OF DENVER customer.

September 20, 2024

Very friendly staff. We drove 2.45 hours to get a used suv. The salesman stayed late for us and was great. The financial person was amazing and really took his time with More

by Andy F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gerard
Sep 22, 2024 -

INFINITI OF DENVER responded

Andy F Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. LeShun and Jason will be thrilled. Your review will help other customers make informed decisions and we can't thank you enough for that. Congrats on your new vehicle and welcome to INFINITI OF DENVER. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 19, 2024

Great service and keep me in the loop the whole time. Very professional thank you More

by blair.smith79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Roberts
Sep 22, 2024 -

INFINITI OF DENVER responded

Blair.smith79, we're so glad that we were able to go above and beyond your expectations! Your review will help other customers make informed decisions and we can't thank you enough for that. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

September 17, 2024

Had the car towed from another mechanic who couldn't fix it. No appointment and they fixed it within 36hrs. Couldn't believe how cheap it was to fix either!! More

by mich_l_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Roberts
Sep 20, 2024 -

INFINITI OF DENVER responded

Hi Mich_l_a, thank you for taking the time to leave a review for us at INFINITI OF DENVER. We're happy we could meet your expectations! The team will be thrilled to hear about your kind words. Your review will help other customers make informed decisions and we can't thank you enough for that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

Sep 20, 2024 -

mich_l_a responded

Thank you! I will buy the next car here as well!!

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