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INFINITI OF DENVER
Aurora, CO
1,128 Reviews
INFINITI OF DENVER is Colorado’s original INFINITI dealership, family-owned and proudly serving the community since 1993. We specialize in luxury—offering new and pre-owned INFINITI vehicles, award-winning service, and thoughtful touches that set us apart.
Experience Home by INFINITI OF DENVER, our complimentary valet pickup and delivery program designed to make servicing your vehicle effortless. Whether you're shopping, scheduling service, or ordering OEM parts from our 24/7 eStore, we’re here to deliver convenience with a personal touch.
Located just off Hampden & Havana, minutes from DTC and downtown, INFINITI OF DENVER redefines what a dealership should be—exceptional, welcoming, and centered around you. Experience luxury beyond the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,128 reviews
June 24, 2017
Service guys Good/ New sales team Sucks Your service department is awesome and friendly, but your new sales team sucks. We went to the new car showroom, and no one even acknowledged us. How Your service department is awesome and friendly, but your new sales team sucks. We went to the new car showroom, and no one even acknowledged us. How rude! I would never buy or recommend anyone buy a car there. Service yes...new car no way. Do some training and teach your sales team to smile and greet anyone and everyone who steps onto that sales floor. If you don't know by now that business and sales are a relationship based then you should not be in business. More
by reg123
Employees Worked With
June 23, 2017
Terrible, rude, insulting, unprofessional experience with sa les rep Stephen. He argued with me about my credit score and quoted it 50 points lower than it is, then proceeded to laugh at me for trying to afford les rep Stephen. He argued with me about my credit score and quoted it 50 points lower than it is, then proceeded to laugh at me for trying to afford an Infiniti with my credit. Finance manager wouldn't even speak with me when I asked for him, info was just being relayed through Stephen. Little did he know I already own an Infiniti, already got approved through a 3rd party lender and was looking at my scores while he was talking to me. I guess this dealership doesn't need to sell cars because had he helped me compare what loan rates they could've gotten me vs 3rd party I would've bought today. Now I would never give them business and will tell everyone else I know about this terrible experience. More
by Dash
Employees Worked With
Steve Cleckley
June 20, 2017
Customer First` My visits have all been very professional and personable. I enjoy the company's culture of "Customer First!" Leave Happy and work completed on time! My visits have all been very professional and personable. I enjoy the company's culture of "Customer First!" Leave Happy and work completed on time! More
by Dr.Kea
Employees Worked With
June 14, 2017
Oil Change I came in to the dealership without an appointment on Saturday at about 2 pm for an oil change...Clark set the expectation that it would be about an h I came in to the dealership without an appointment on Saturday at about 2 pm for an oil change...Clark set the expectation that it would be about an hour and 20 minutes for the work to be done which was fine for me coming in without prior notification. The service was done in under an hour, at a rate below other big brand oil change establishments, and the staff as always was friendly, accomodating, and a pleasure to be around. I always appreciate the service and professionalism I receive when coming in to Infinity of Denver! More
by Randy Blower
June 12, 2017
Came in for an oil change and tire balance and rotation Oil change is always cheaper to come here than at a Grease Monkey or Goodyear! Good service, great waiting area along with a few treats and coffee! C Oil change is always cheaper to come here than at a Grease Monkey or Goodyear! Good service, great waiting area along with a few treats and coffee! Chris has alway been great of getting in and out with quality of work/customer satisfaction. More
by maroon67
Employees Worked With
June 12, 2017
SERVICE CALL Chris was very helpful and the result of the service adjustments were very satisfactory. Everything was done professional and on time. Will consider b Chris was very helpful and the result of the service adjustments were very satisfactory. Everything was done professional and on time. Will consider buying a new Infiniti when time comes. More
by 45regal
Employees Worked With
June 02, 2017
service I have been purchasing vehicles from Infiniti of Denver for probably over 15 years. I have had the same service consultant, Clark Hearold, from the be I have been purchasing vehicles from Infiniti of Denver for probably over 15 years. I have had the same service consultant, Clark Hearold, from the beginning. Clark is excellent, very knowledgeable, very friendly, and gets what he promises done as quickly and efficiently as possible. I do have to say the atmosphere in the service department as a whole seems to have changed, and not for the better. It is not nearly as friendly/comfortable as it has been in the past. I will still visit the dealership as long as Clark is there, he has not changed. He is still the same friendly and professional service consultant he always was. He's the best. More
by danrealty
Employees Worked With
June 01, 2017
Routine Service Excellent quick service. In Chris' absence I was taken care of by Cameey. Cameron far exceeded my expectations. He went beyond what was necessary to r Excellent quick service. In Chris' absence I was taken care of by Cameey. Cameron far exceeded my expectations. He went beyond what was necessary to resolve my issue. More
by Alf Gimbel
May 27, 2017
Wow Experience As a customer service professional, I recognize when I receive excellent service. The service I received is TOP NOTCH and I will be referring to my f As a customer service professional, I recognize when I receive excellent service. The service I received is TOP NOTCH and I will be referring to my friends and family! Keisha is the best!!!! More
by Kstrott
Employees Worked With
Keisha Lee
May 26, 2017
Service Experience Infiniti of Denver always does what you ask. They suggest other needed service tasks but never force them. Truly a delight to work with. Jenny Infiniti of Denver always does what you ask. They suggest other needed service tasks but never force them. Truly a delight to work with. Jenny More
by JennyH
Employees Worked With
