INFINITI OF DENVER

Excellent help, service, and hospitality We saw a used vehicle of the type we were searching for. When I called, Roman Sanchez made sure it was on the lot and phoned back with details about We saw a used vehicle of the type we were searching for. When I called, Roman Sanchez made sure it was on the lot and phoned back with details about the car, including some paint missing on the hood. When we got there the car was out front, ready for a test drive and he was waiting for us. We felt so comfortable with Roman - friendly, honest, no pressure and very helpful. Best car salesman I have ever dealt with! We did purchase the car and when it took a while for prep, he drove us in his own car out to get some lunch and back. We loved how beautiful the building is as well. Great dealership. We felt very comfortable buying a used car there. More

'Knowledgeable and efficient" I recently purchased a pre-owned Infiniti. My sales consultant David Yoo was very knowledgeable about the vehicle and made the process painless. i nee I recently purchased a pre-owned Infiniti. My sales consultant David Yoo was very knowledgeable about the vehicle and made the process painless. i needed a second key for my vehicle and appreciated David's followup. More

Excellent Customer Service! Clark Hearold is the reason I continue to drive from the Boulder County area to Infiniti of Denver rather than to the Dacono dealership to service my Clark Hearold is the reason I continue to drive from the Boulder County area to Infiniti of Denver rather than to the Dacono dealership to service my vehicle. His customer service is beyond compare. Clark always makes sure my car gets just what it needs and that my appointments are at my convenience. If ever there is a problem (which is rare), Clark fixes it fast! As long as Clark is with Infiniti of Denver and I can stand the drive, that is where I'll go for servicing! More

Excellent!! Clark has the best customer service!!I will continue to go Infiniti of Denver as long as I live here.They are the best in Denver! Clark has the best customer service!!I will continue to go Infiniti of Denver as long as I live here.They are the best in Denver! More

Service When I come in to see Clark it is like visiting with an old friend. Clark has been in charge of servicing my vehicle for 14 years. I trust him to tel When I come in to see Clark it is like visiting with an old friend. Clark has been in charge of servicing my vehicle for 14 years. I trust him to tell me what I really need. He is honest, kind and professional. He sets me up with a loaner car and has my car ready and clean. Thank you Clark. Clark actually had a day off so Chris filled in for him and we were delighted to see the same professionalism we had come to trust from this dealership. Thank you Chris. More

Exceptional Service Department and Support Infiniti of Denver has been my "go to" dealer for over 12 years. In addition to their great sales staff, Clark Hearold (Service Dept) deserves specia Infiniti of Denver has been my "go to" dealer for over 12 years. In addition to their great sales staff, Clark Hearold (Service Dept) deserves special recognition. His professionalism, skills/experience, attention to detail, and caring customer service is truly exceptional. The service department does a great job - EVERY TIME. My service has always been highest quality and Clark and the service team also go above and beyond in meeting my demanding schedule needs. I can't thank them enough. Sincerely Liz Carter More

exceptional Infiniti of Denver always aims to please. Workers are always friendly and eager to assist. They provide a very comfortable atmosphere and there is Infiniti of Denver always aims to please. Workers are always friendly and eager to assist. They provide a very comfortable atmosphere and there is always something to watch, eat or drink. I enjoy my visit every time because of how respectful they are of my time. More

Terrible. I am a new Infiniti owner, I just purchased a M35x out of state and was looking for a dealer in the Denver area where I live to service my vehicle. Wh I am a new Infiniti owner, I just purchased a M35x out of state and was looking for a dealer in the Denver area where I live to service my vehicle. When I was transferred to the service department the young lady who answered the phone was very rude. She did not give me her name either. I had a few questions about my new car and also wanted to come in for an oil change, she couldn't answer a single question and said I needed to talk to a specialist, why even work in service if you can't answer basic questions about the cars you sell and service? She also told me I would have to wait minimum 7 days before I could get a basic oil change!! She then said she was going to transfer me to the specialist she mentioned earlier, all I got was a voicemail. You lost my business. I owned a 7 series BMW before this, and a Lexus RX before that and never have I had such a poor customer service experience from a luxury brand before. The Infiniti dealer I contacted after this is further from my house but worth the extra travel time, they have express service and were a pleasure to work with. More

Excellent dealership Infiniti of Denver was outstanding and our salesman, Steven, did a superb job. Excellent service, on time and provided all information that assisted Infiniti of Denver was outstanding and our salesman, Steven, did a superb job. Excellent service, on time and provided all information that assisted us in making a critical decision. More

Efficient and friendly. Scheduling appointment (by telephone) was easy. I was met promptly when brought vehicle in and routine servicing was handled quickly. Service was fr Scheduling appointment (by telephone) was easy. I was met promptly when brought vehicle in and routine servicing was handled quickly. Service was friendly and alerted me to upcoming needs without pestering me about them. Discussed upgrade and lease options with me, again without pressing too hard. Fast and efficient throughout, such that experience was painless and such that I won't hesitate to return for future servicing without dread. More