INFINITI OF DENVER

Devastating loss, insidious owner. I could spend weeks explaining all of my experience, but will keep it brief. Last October I bought a used car from Infiniti of Denver - four months I could spend weeks explaining all of my experience, but will keep it brief. Last October I bought a used car from Infiniti of Denver - four months later (after normal driving and commuting to and from the office) the turbo blew, destroying the engine. I felt they should have acknowledged the fact that they simply sold a bad product, and issue a refund because it was such a small window of time I had owned it; I made four payments at that point. Instead, they treated me like a pest when I asked them, and they made it very clear they wanted nothing to do with me and were in no way responsible. I was taken aback at this, as their salesman said prior to the sale that the turbo was "totally fine, it has less than 60,000 on it". As a result, they left me with at least $9,500 in repairs on a $14,500 car that ran for four months...So far, this has cost me $10,000 of my own savings. For all of us that work paycheck-to-paycheck, you know how much that hurts. They say I bought it as is, which is correct, but they were not completely honest with me, and walked the line of negligence and fraud very closely. They will woo you to get you into a car, but could care less about you after you sign the dotted line. This has been the largest financial loss of my life, losing years and years of personal savings I was just getting ready to use for a trip and home repairs. Don't be fooled by the Infiniti name or their snazzy suits; they are the same as any shady car dealer and won't hesitate to screw you over if it serves them better. Thanks for reading! More

Clark rocks! Plain and simple, Clark is the very example of high touch customer service. He listens and makes sure your questions are answered and your accomodati Plain and simple, Clark is the very example of high touch customer service. He listens and makes sure your questions are answered and your accomodations are met. More

In and out for an oil change Stopped by my favorite dealer for a quick oil change. Clark took great care of me and I was in and out in short time, and in a clean car, too! Not t Stopped by my favorite dealer for a quick oil change. Clark took great care of me and I was in and out in short time, and in a clean car, too! Not to mention the complimentary tea and xxxxxx bread. Great customer service at this dealership. More

Fantastic Service !!! Love these guys !! I would highly recommend Infiniti of Denver to everyone!! I just purchased a beautiful M37X from Greg this afternoon. I would like to compliment Greg I would highly recommend Infiniti of Denver to everyone!! I just purchased a beautiful M37X from Greg this afternoon. I would like to compliment Greg on being so nice and wonderful to deal with. He's only been with this dealer for a week now and they are very lucky to have him !! Everyone knows car dealers have a bad rep anyways ....... not these guys !! Greg was over the top awesome and helped me not only get the car I wanted but the deal for it as well !! AWESOME EXPERIENCE here today and I will tell everyone to go here to purchase your next Infiniti!!! More

Fantastic friendly service! Jonathan Bollefer and Brooke Pennington helped me get into the car I was looking for. Clean facility with a great stock of cars. I would recommend Inf Jonathan Bollefer and Brooke Pennington helped me get into the car I was looking for. Clean facility with a great stock of cars. I would recommend Infiniti of Denver to anyone interested in a great car with great customer care. Thank you again for a great experience, and making me feel like I was an important consumer! More

Thank you, Infiniti Service was excellent as usual! The Infiniti team is always friendly and efficient. Truly respected my time crunch. The waiting area allowed me to Service was excellent as usual! The Infiniti team is always friendly and efficient. Truly respected my time crunch. The waiting area allowed me to work comfortably. Thank you, Infiniti! More

Great service Chris gets another 5 star review. He consistently provides great and friendly service, and always calls before any work is started. I would recommen Chris gets another 5 star review. He consistently provides great and friendly service, and always calls before any work is started. I would recommend Chris to anyone wanting great service. More

Fabulous As always Chris provided exceptional customer service. In addition my car was serviced and washed in a very reasonable amount of time. As always, my e As always Chris provided exceptional customer service. In addition my car was serviced and washed in a very reasonable amount of time. As always, my experience was excellent! More

honest, easy, quick Jonathan was fantastic. He was a great communicator and the process was smooth and very accurate. The dealership offered the highest price for our tr Jonathan was fantastic. He was a great communicator and the process was smooth and very accurate. The dealership offered the highest price for our trade-in compared to many other dealerships in town. I wish I would have gone to this dealership first, I would have saved many hours of frustration. More