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INFINITI OF THOUSAND OAKS

Thousand Oaks, CA

4.8
637 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles. Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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3570 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 637 reviews

September 26, 2026

Alba was a pleasure to work with and I hope to be paired with her for future work on the car. Alba was descriptive in the work to be done, justified all costs, and identified what was critical versus what c More

by dmooney30
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave such a detailed and thoughtful review! We are delighted to hear that Alba Ramirez made your service experience so seamless by clearly prioritizing your maintenance needs and discussing car wrap options with you. We truly appreciate your feedback and look forward to pairing you with Alba for your future service visits at INFINITI OF THOUSAND OAKS!

September 25, 2026

Love the dealership. They do all the work on my car. I purchased the car from them More

by adeleandalanrubin
Recommend Dealer
Yes
September 23, 2026

Ms. Ramirez is great. She keeps us updated on the service and takes care of our car as if it were her own. More

by RLHCARVIN
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
September 22, 2026

I was promised a refund for services and after agreeing to let Infiniti service resolve my issue at no charge was told they wouldn't refund me. More

by SLQRAMIREZ
Recommend Dealer
No
Employees Worked With
Brandy Adams
September 22, 2026

I have already sent a descriptive response to the survey. I have already responded to this survey. More

by kbolgerprice
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
September 21, 2026

Great customer service, explained everything thoroughly and listened to my concerns. Found and fixed problem with my engine light which previous mechanic had misdiagnosed for months. More

by CPRSAVVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba
September 21, 2026

Patty was great and I always appreciate her follow through. Makes me value the service department so much more. More

by lensmolburd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
September 21, 2026

Alba was my service advisor, and she went above and beyond to assist me. This was the second time I’ve had the pleasure of working with her, and both times she made a stressful situation with my vehicl More

by byicortesomar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALBA
September 19, 2026

Best experience I've ever had I can't ask for more than Brian's attention with my visit to the dealer More

by danielnely
Recommend Dealer
Yes
Employees Worked With
Brian
September 18, 2026

My customer loyalty with the Infiniti brand is directed related to the Service Team and their good work. More

by Jon J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
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