INFINITI OF THOUSAND OAKS - Service Center

Alba the technician took care of handling my service with professionalism and great communication . It was a first visit review at 1000 mikes for a new car so took 90 min with a wash included. I waited in a professionalism and great communication . It was a first visit review at 1000 mikes for a new car so took 90 min with a wash included. I waited in a nice waiting area that had drinks and popcorn:) More

Very attentive and took the time to explain everything thoroughly. Considerate of my time and value of the service. thoroughly. Considerate of my time and value of the service. More

They always go above and beyond, best service ever! I literally drive an hour just to get my service there for this. I literally drive an hour just to get my service there for this. More

My car was clean and returned on time. I would recommend the dealer to anyone. I would recommend the dealer to anyone. More

Alba and Jacob were great at helping me resolve the issues with my car. They made the process very easy, did the warranty claim, communicated regularly and made sure I was fully satisfied with everythi issues with my car. They made the process very easy, did the warranty claim, communicated regularly and made sure I was fully satisfied with everything. More

Very nice and attentive to the customer's needs. Explains why a certain parts has to be replaced Explains why a certain parts has to be replaced More

Infiniti of Thousand Oaks service is the best experience all the time. As we all know, you can buy a car anywhere getting service with honesty, integrity, and done correctly the first time is what keeps me all the time. As we all know, you can buy a car anywhere getting service with honesty, integrity, and done correctly the first time is what keeps me coming back to your dealership and the Infiniti brand. Thank you! More

Great staff Great service Alba and the service department are the best team & always keep me informed department are the best team & always keep me informed More

Prompt response to call. Service turnaround satisfactory. Appointment system easy and flexible. Service report readily accessible on line.. good overall Service turnaround satisfactory. Appointment system easy and flexible. Service report readily accessible on line.. good overall More

Since 2009, I have been taking my G37 for service, here at Infiniti of Thousands Oaks. The level of service continues to maintain a great deal of customer satisfaction. Through the years, the level of serv at Infiniti of Thousands Oaks. The level of service continues to maintain a great deal of customer satisfaction. Through the years, the level of service and professionalism, has succeeded itself each year. This service, I was assisted by Brian Fudenberg. He was friendly and very attentive to my service needs. I look forward to doing business with Infiniti of Thousand Oaks again. More