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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.8
120 Reviews

120 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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May 15, 2025

⭐️⭐️⭐️⭐️⭐️🤙absolutely! ! Customer service, techs, waiting area n all! From the lstaff n all the techs were so friendly n helpful.very comfortable waiting area with snacks More

by HEREDIA.ALOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Fast, timely, professional service. By far one of my best experiences at a dealership there’s guys will not fail you More

by Thomassanchez059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mancilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicklas Manasarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Rendon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Sanchez
May 13, 2025

Alba Ramirez, is a wonderful service representative. The service you receive at the dealership is just as important or if not more important. As the performance of your car, you can love the car. But if More

by DARNELLCLARK053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba Ramirez
May 12, 2025

I really enjoyed my encounter with the service department at Infiniti of Thousand Oaks. I was well informed, and they took the time to explain things to me. Overall, they're very friendly and knowledgeable. More

by rlgoldner
Recommend Dealer
Yes
Employees Worked With
Alba
May 12, 2025

My routine service was completed in the time quoted. And all went well. Staff very accommodating. More

by rosemary2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Your service department is always kind and considerate of our time. Alba is excellent with customer service. More

by DARNELLCLARK053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Fabian was extremely knowledgeable and helpful. Should I ever require service in the future he will be my go-to. More

by SLQRAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
May 12, 2025

I have owned five Infiniti’s and a recent Nissan and the cars are good however it’s the. Staff at Infiniti of Thousand Oaks that has made me a loyal grateful customer since 2004. Service group is awesome More

by ttaylorwfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba. And Dennis in leasing
May 11, 2025

My experience with Brian was very helpful answered all my questions, very good service. I highly recommend coming here for any type of service maintenance, had my car when he said he would. I would definitel More

by Miguelgarcia11318
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
May 08, 2025

Thanks for goodness in curtesy, efficiency, prompt, helpful, cleaned, good advice, etc. that is all. More

by chenmahc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.