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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.8
196 Reviews

196 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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June 30, 2025

Patty was terrific! Had my part overnighted, got me out in time for another appointment. I couldn’t ask for more. More

by mm16227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
June 30, 2025

They always treat us fairly. Provides us good service. Very friendly. Always very responsive and cordial. More

by SCOTT_H0
Recommend Dealer
Yes
Employees Worked With
Patty
June 30, 2025

The entire service , starving from scheduling until complete was excellent, professional and on time. Thank you TO Infiniti! More

by ElenaK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Alba the technician took care of handling my service with professionalism and great communication . It was a first visit review at 1000 mikes for a new car so took 90 min with a wash included. I waited in a More

by RNATEL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba
June 30, 2025

Julio and Alba are the best, they took such good care of us and went above and beyond to make us extremely happy. Thanks More

by heidio1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba
June 30, 2025

Alba was friendly, knowledgeable and took care of everything that needed to be done with my car. More

by SMBYWATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Very attentive and took the time to explain everything thoroughly. Considerate of my time and value of the service. More

by jessnjulia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

They always go above and beyond, best service ever! I literally drive an hour just to get my service there for this. More

by kvardanyan05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mancilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicklas Manasarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bernstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Rendon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Esquivel
June 27, 2025

My car was clean and returned on time. I would recommend the dealer to anyone. More

by pbiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicklas Manasarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Esquivel
June 27, 2025

Alba and Jacob were great at helping me resolve the issues with my car. They made the process very easy, did the warranty claim, communicated regularly and made sure I was fully satisfied with everythi More

by equinelover2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba, Jacob
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