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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.8
105 Reviews

105 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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April 10, 2025

I have had 20 years of exceptional service. Thank you for being a wonderful dealership. I have leased cars from Dennis. There is a relaxed warmth amongst all the employees. It feels like family More

by wexmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis O'Brian
April 09, 2025

Service dept is always helpful - especially Brian - he provides timely feedback and always makes sure we understand what needed to be done More

by arniefriedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian F
April 09, 2025

11 years of great service on my 2014 QX70 . & 2024 QX50 Infiniti. Never a problem. Rv More

by rjvoeltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

While my tire didn’t arrive as expected, the team was in communication and provided loaner assistance More

by ekramnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave a review for us at INFINITI Of Thousand Oaks. We're happy we could meet your expectations!

April 07, 2025

I really appreciate the awesome customer service Patty always provides. She is very thorough always. More

by 32htapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2025

Everyone is extremely friendly and helpful From Brian to the 2 separate shuttle drivers and the cashier 5 star service ?? More

by tmalbaeck
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave a review for us at INFINITI Of Thousand Oaks. We're happy we could meet your expectations!

April 02, 2025

We service both our Infinitis at this location, and are always extremely satisfied with the service. Efficient and thorough. The service advisors are always super friendly and helpful. Shout out to Alba, I More

by Adreezelaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, Ignacio, Patty, Alba
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 02, 2025

Fabian was great, very attentive and greeted me right away when I arrived and he explained everything at check out More

by phattee23
Recommend Dealer
Yes
Employees Worked With
Fabian Espinoza
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2025

Amazing dealership, Alba Ramierz is fantastic. She provides excellent service always helpful and goes above and beyond. More

by erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

We're happy to hear you had such a positive experience with our team! We hope you have a great day!

March 28, 2025

The woman who took care of me…. Patti…was a real pleasure to work with. She was very helpful. More

by rebspieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti
Mar 28, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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