INFINITI Of Orland Park

Natalia did a great job helping us through the process of buying our 2025 QX60. She was patient, answered all our questions and went above and beyond to make the sale work for us! buying our 2025 QX60. She was patient, answered all our questions and went above and beyond to make the sale work for us! More

I have great confidence in the service department. This is the only place I take my car. I dropped my car off and received a detailed video of the work that needed to be done...bonus points for the This is the only place I take my car. I dropped my car off and received a detailed video of the work that needed to be done...bonus points for the detail and conveying a feeling that they care about making sure my concerns were heard and addressed. One of the extras I look forward to is that after the maintenance service, my car is washed and shines in the sun as if it is almost new...that did not happen this time and I was a little disappointed. That point aside, overall, I am pleased with the service I have received to date. More

Great facility. Excellent staff. very pleasant environment. This is the only place I go for maintenance. Excellent staff. very pleasant environment. This is the only place I go for maintenance. More

Great service staff and establishment. I was very pleased with kerrie, very knowledgeable and polite. Employee of the year for sure. I was very pleased with kerrie, very knowledgeable and polite. Employee of the year for sure. More

Excellent service by the team at the dealership from start to finish would recommend this location!!! start to finish would recommend this location!!! More

My experience on Tuesday, April 15,2025 was excellent. Ms LaToya greeted me upon arrival, listen to my question and concern and cared for my concerns. Ms. Latoya provided me with an estimated cost prior Ms LaToya greeted me upon arrival, listen to my question and concern and cared for my concerns. Ms. Latoya provided me with an estimated cost prior to any additional suggestions of work to be performed. My wait time was reasonable and my experience was positive. More

Excellent customer service and very professional. Exceeded my expectations with prompt and efficient service. Service representative friendly, knowledgeable tops in my book 5 stars. Exceeded my expectations with prompt and efficient service. Service representative friendly, knowledgeable tops in my book 5 stars. More

Latonya greeted me with a friendly smile. She kept me up to date on the status of my repairs and made sure I was happy with what had been done. She kept me up to date on the status of my repairs and made sure I was happy with what had been done. More

Very thorough and helpful. Everyone treated me with the upmost respect. Answered all of my questions Everyone treated me with the upmost respect. Answered all of my questions More

I was expecting the worst, like a day-long wait for initial inspection, but was very pleasantly surprised by the speed of diagnosis and remedy. Loved the email and video from the technician! And when initial inspection, but was very pleasantly surprised by the speed of diagnosis and remedy. Loved the email and video from the technician! And when I asked what could be done within a limited time before I had to be back at work, she said 2 technicians would get on it. That type of accommodation is impressive, and unusual in today's service industry ! More