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INFINITI Of Orland Park

Orland Park, IL

4.6
932 Reviews
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8751 W 159th St

Orland Park, IL

60462

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Showing 932 reviews

June 25, 2025

Infiniti of Orland Park always provides great service! I have always brought my vehicles back to this location for service. More

by DTANRIKULU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

INFINITI Of Orland Park responded

Thank you for your loyalty and the kind words! We’re grateful you continue to trust us with your vehicles and look forward to serving you again. Best Wishes, INFINITI Of Orland Park

June 23, 2025

No one in this dealership cares about clients. Only making money. No customer service whatsoever so ever. No support. Tried to make the credit percentage be bigger than telling us. More

by lena.krul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohammed Baig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kane Balcaitis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Altarifi
Jun 23, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback. We're sorry to hear about your experience — this is not the level of service we aim to provide. We'd appreciate the chance to speak with you and make things right. Please contact us at 708-403-4700 and ask to speak with the Executive Manager, Tony Paramo. Best Wishes, INFINITI Of Orland Park

June 23, 2025

Service was solid. Upcharge for using a credit card was NOT-insulting! I was not told before hand of this policy-and nobody carries $1100.00 in cash around with them. More

by GAKOURIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback. We're glad to hear the service itself was solid, but we apologize for the surprise credit card fee — that should have been clearly communicated upfront. We understand your frustration and will be sharing this with our team to ensure better transparency moving forward. Best Wishes, INFINITI Of Orland Park

June 23, 2025

It was a very smooth and simple process from scheduling to service. Most of all, I really appreciated my service advisor Mike for his friendly and professional demeanor. If I knew I’d get service like th More

by LBP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

INFINITI Of Orland Park responded

Thank you for the kind words! We're glad to hear Mike provided such friendly and professional service. We look forward to taking care of you at Infiniti Orland Park every time! Best Wishes, INFINITI Of Orland Park

June 22, 2025

The service department has a really good people always help me and answer my question!! More

by ALEJANDROMARTINEZ618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

INFINITI Of Orland Park responded

Thank you for the great feedback! We're glad to hear our service team is always helpful and responsive to your questions. We truly appreciate your continued trust and support! Best Wishes, INFINITI Of Orland Park

June 21, 2025

I just love them way they took care of my car and offered me rides to get my children if needed. More

by JALESSAPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

INFINITI Of Orland Park responded

Thank you so much for the kind words! We're happy to hear you felt well taken care of and supported — especially when it came to helping with your children. That’s the level of care we strive for! Best wishes, INFINITI Of Orland Park

June 20, 2025

Smooth, easy process from beginning to end. Dropped me off and picked me up nearby so I didn’t have to wait in lobby. Sent an estimate for approval & also found a coupon for work completed. More

by NICOLEMGARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear the process was smooth and easy from start to finish. We’re glad we could offer a convenient drop-off and pick-up, and that our team kept you informed with the estimate and even found a coupon to save you money. We appreciate your trust and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

June 19, 2025

LaToya made my service experience extremely comfortable. She kept me updated at every step and explained everything clearly. Thank you! More

by cjjonesjr68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We’re so glad LaToya made your service experience comfortable and kept you informed throughout the process. We’ll be sure to pass along your kind words—she’ll appreciate it! Best Wishes, INFINITI Of Orland Park

June 16, 2025

The sales team worked cooperatively to get to the bottom line quickly on a quality vehicle. More

by RJBELL65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan Yasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

INFINITI Of Orland Park responded

Thank you for the great feedback! We're thrilled to hear our sales team worked together to make the process quick and efficient for you. Getting you into a quality vehicle with a smooth experience is always our goal. We appreciate your business and look forward to helping you again in the future! Best Wishes, INFINITI Of Orland Park

June 16, 2025

Provided professional services and assisted with patient and care would recommend dealership to family and friends to purchase a vehicle More

by newcargal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

INFINITI Of Orland Park responded

Thank you for the kind words and recommendation! We're so glad to hear you received professional, patient, and caring service during your visit. It means a lot to know you’d refer your family and friends — that’s the highest compliment we can receive. We look forward to welcoming you and your loved ones in the future! Best Wishes, INFINITI Of Orland Park