INFINITI Of Orland Park

INFINITI Of Orland Park responded

We truly appreciate your positive feedback and are thrilled to hear that Justin provided excellent customer service during your visit. It's wonderful to know that he was polite and extremely helpful. We look forward to welcoming you back for future services, and thank you for recommending our dealership. If there's anything specific you appreciated about your experience or if there's anything else we can assist you with, please feel free to let us know. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your experience and giving us a 4-star rating. We're pleased to hear that you found the process smooth once the price was established and that our vehicle inventory met your expectations. We appreciate your feedback on communication and will use it to improve our services. If there's anything specific you'd like us to address, please feel free to reach out. We value your input and hope to serve you even better in the future. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

We can't express how grateful we are for your detailed and heartfelt feedback about your recent visit to our dealership. Your experience is incredibly important to us, and we're thrilled to hear that we were able to provide you with the level of service you expect and deserve. Your satisfaction is our top priority, and we're pleased to have earned your trust. As you look ahead to your next vehicle purchase, we would be honored to continue serving you and providing the same exceptional service that you've come to expect from our dealership. If there's anything specific you'd like to share or discuss further, please feel free to reach out. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your positive experience with our Service Department! We're thrilled to hear that you found our team to be professional and courteous, and we're glad our communication has been keeping you informed about the status of your repairs. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your trust and look forward to serving you in the future. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

We appreciate you taking the time to share your feedback, and we sincerely apologize that your experience with the trade-in value did not meet your expectations. We understand the importance of feeling valued during such transactions, and we regret any disappointment you may have felt. We value your business, and we want to ensure that your experience with us is positive. We also appreciate your suggestion to consider CarMax, and we respect your choice in exploring different options. We are committed to continuously improving our services, and your feedback is instrumental in helping us achieve that. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right. If there's anything specific you'd like us to address, please feel free to provide more details. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for taking the time to share your positive experience with our dealership! We're delighted to hear that you found our customer service to be polite, friendly, quick, and efficient. Providing clear communication and keeping our customers informed about their vehicles are top priorities for us, and we're pleased to know that you had a great service experience. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your positive experience with our service team! We're thrilled to hear that the gentleman who assisted you was excellent, answering all your questions and providing assistance with items in your car. We understand the importance of reliable and knowledgeable service, and we're delighted that you had a positive encounter. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your positive experience with our service team. We're delighted to hear that you found our team to be professional and kind, and that the service process was quick and precise. Creating a clean and accommodating atmosphere for our customers is important to us, and we're pleased to know that you have always had a pleasant experience at our dealership. Your feedback is greatly appreciated, and we look forward to continuing to provide excellent service for all your automotive needs. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Infiniti of Orland Park, and we hope to serve you again in the future. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you so much for sharing your positive experience with us! We are delighted to hear that you found our environment pleasant and professional. It's fantastic to know that both Izzo and James Vock provided you with thorough explanations and demonstrated excellent knowledge throughout the process. We appreciate your kind words and are thrilled that you had a great experience with us. Your recommendation to your friends and family means a lot to us, and we look forward to welcoming them with the same level of service and professionalism. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we genuinely value your support. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for being a valued repeat customer and for sharing your positive experience with us! We're thrilled to have had the opportunity to assist you with the purchase of your second car, and we appreciate your continued trust in our dealership. We look forward to seeing you in the future! Best Wishes, INFINITI Of Orland Park