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INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
1,010 Reviews
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8550 W 159th Street

Orland Park, IL

60462

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Showing 1,010 reviews

October 01, 2025

Service was punctual and transparent. They did a good job of diagnosing a “transient “ problem. Getting a car was is always a nice touch, too. More

by BRUCE.SIROTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad our team provided timely, transparent service and helped diagnose the issue. We’re also happy you enjoyed the convenience of a loaner car. We appreciate your trust and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

September 29, 2025

Latoya was wonderful and kept me informed. She went the extra mile by explaining everything and was very patient. Latoya was pleasant and understanding. I have never had a bad experience with More

by OSGIB3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled Latoya made your experience so positive and that our team continues to provide friendly, helpful service. Best Wishes, INFINITI Of Orland Park

September 28, 2025

Everything was quick and easy. The online estimate for work to be done is a great help. More

by JackC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad the process was quick and easy, and that our online estimate tool was helpful for you. Best Wishes, INFINITI Of Orland Park

September 27, 2025

The dealership Listen to my all my Concerns and resolved all my issues quickly . It was also easy to make a appointment More

by TUGGA21
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad our team was able to address your concerns quickly and make scheduling easy for you. Best Wishes, INFINITI Of Orland Park

September 26, 2025

I felt like I was a part of a family, the customer service I received from LaToya was absolutely superb. She kept me well aware of everything that was done with h my car. I appreciated her kindness. More

by HLINDSEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
3.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerrie Garrison
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Sep 29, 2025 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad LaToya made you feel like family and kept you informed every step of the way. We’ll be sure to share your kind words with her! Best Wishes, INFINITI Of Orland Park

September 26, 2025

I brought my car in for some service and the entire experience was great. They were able to have all the work performed under my extended warranty. They kept me well informed throughout the process More

by dmburek61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerrie Garrison
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Sep 26, 2025 -

INFINITI Of Orland Park responded

Thank you! We’re glad your service was covered under warranty and that our team kept you informed throughout the process. Best Wishes, INFINITI Of Orland Park

September 26, 2025

I was introduced to a new advisor today because my other advisor was no longer there. My new advisor was Kristina she was very pleasant and helpful with my services. I plan to keep her as my advisor for t More

by TBURNETTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

INFINITI Of Orland Park responded

Thank you for sharing! We’re glad Kristina made a great first impression and that you plan to continue working with her. We look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

September 24, 2025

Good service, fair price and received a discount from the email campaign. The service was performed quickly, and I had my car back by lunch time! More

by DLESKO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

INFINITI Of Orland Park responded

Thank you for your review! We’re glad you enjoyed the quick service, fair pricing, and discount. We look forward to seeing you again and earning 5 stars! Best Wishes, INFINITI Of Orland Park

September 24, 2025

Great service from Mike every time I stop by for my service or any question I might have he dropped everything to help. Thank you for great service More

by caregalado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re glad to hear Mike always takes great care of you and goes above and beyond to help. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

September 21, 2025

Great experience LaToya was able to apply the coupon that I found online. The service I got done on my car was complete in a timely manner. More

by BESTNANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad LaToya could assist and that your service was completed promptly. We appreciate you! Best Wishes, INFINITI Of Orland Park

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