INFINITI Of Orland Park

Quality Customer Service Infiniti of Orland Park salesman, Russell Howard made us feel welcomed and was attentive to meeting our needs. It was a hassle free encounter without Infiniti of Orland Park salesman, Russell Howard made us feel welcomed and was attentive to meeting our needs. It was a hassle free encounter without any high pressure sales pitch. He was professional, honest, and helpful which was impressive after encountering a negative experience at another dealership. Mr. Howard definitely delivers quality customer service. More

2015 Q50 Great car buying experience!! Gary is by far the easiest salesperson to work with! I highly recommend infiniti of orland park. We are extremely excite Great car buying experience!! Gary is by far the easiest salesperson to work with! I highly recommend infiniti of orland park. We are extremely excited to bring our infiniti home and come back to visit for our free oil change! More

Greater Ride On 10-29 I went to Orland Park to get my M35 from service, met Jackie Guzman out side at the door, hab spoken to her several times, due to Jackies ski On 10-29 I went to Orland Park to get my M35 from service, met Jackie Guzman out side at the door, hab spoken to her several times, due to Jackies skill, i was blesses to drive away in a 2015 QX80, Jackie Guzman was a 10 pluse in my book. Cedric More

Great experience! Highly recommend Caleb! We often dread the car buying experience - its often confusing, time consuming and stressful (especially when your small ones are tagging along), but We often dread the car buying experience - its often confusing, time consuming and stressful (especially when your small ones are tagging along), but this one was the best we've had. Our sales person, Caleb Beasley was very professional and friendly from the get go. He found the exact car/specs I was seeking in the color I wanted and walked me through leasing vs. buying and the different payment scenarios all in a 24 hour period (mostly over the phone with several follow up conversations via text, as I was super busy running around with young kids and was not able to make it over to the dealer until I was ready to buy). When we finally came over to buy, we found everybody to be super friendly and accomodating. The financing process (the education and the actual approval/signing) was fast and easy, and Caleb made sure to walk us through the car's key features/functionalities before we pulled out. We love our new QX60 and would definitely recommend Caleb and the finance team at Orland Park Inifiniti to anyone buying or leasing an Infiniti. More

NICE PLACE CAME IN FOR A LUG NUT AND BOUGHT A NEW CAR TOM IS GREAT PERSON TO WORK WITH INFINITI OF ORLAND HAS THE BEST CUSTOMER SERVICE CAME IN FOR A LUG NUT AND BOUGHT A NEW CAR TOM IS GREAT PERSON TO WORK WITH INFINITI OF ORLAND HAS THE BEST CUSTOMER SERVICE More

Sales Tom was very helpful and patient. I am very happy with the sales team and think that they really were fair to me. Plus they made me feel comfortabl Tom was very helpful and patient. I am very happy with the sales team and think that they really were fair to me. Plus they made me feel comfortable. More

Great experience! Everyone was very helpful and friendly! We went to trade in our car! and the sales manager helped us out so much! We knew our payments would be high but they helped us find the car that we w We went to trade in our car! and the sales manager helped us out so much! We knew our payments would be high but they helped us find the car that we wanted in no time! Thanks a lot. More

New managers I went in to Infiniti of Orlando park because it was by my house. They have new management, I was treated excellent and got a new car. Thank you Jacki I went in to Infiniti of Orlando park because it was by my house. They have new management, I was treated excellent and got a new car. Thank you Jackie and Sherri. More

The worst dealership ever First off I want to say I had the worst experience ever. Milton Thompson is the worst sales person I ever worked with, he is right out of a book. Told First off I want to say I had the worst experience ever. Milton Thompson is the worst sales person I ever worked with, he is right out of a book. Told me he didn't have the car I was looking for in stock and they did. We took it for a ride did not go over any options at all. This man and the GM hit me with MSRP multiple times. He knew nothing about the car and was so rude. He did not want to earn my business and the show room is empty for a reason. DO NOT GO THERE, save your time. I felt no one wanted to earn my business and they never will now. They don't follow up and are super rude. He told me he needs to make money off me. This was a nightmare and also the worst car buying experience. He knew nothing about sales, car, and customer service. More

Good stuff Purchased Q70 and the staff was very helpful and made the process fast and stress free. Denton was our sales rep, very friendly and helpful. Greg Patr Purchased Q70 and the staff was very helpful and made the process fast and stress free. Denton was our sales rep, very friendly and helpful. Greg Patros was a senior sales rep that helped us as well. More