Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI Of Orland Park
Orland Park, IL
1,010 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,010 reviews
September 21, 2025
Natalia was great and so wonderful to work with. We came in for a used car we saw on car gurus, and the team showed us that car and didn’t try to upsell us on anything different. Hassan gave us the We came in for a used car we saw on car gurus, and the team showed us that car and didn’t try to upsell us on anything different. Hassan gave us the information we needed in the business office and while we did add on a tire/rim warranty package, we didn’t feel like anything was “pushed” on us. Great team and facility. Makes us want to come back when the time is right for another car. More
by Shannav827
Verified Customer
September 19, 2025
Excellent customer service, was kept well informed of services, and was notified of our next service, which would be six months services, and was notified of our next service, which would be six months More
by PAPADOC6
September 18, 2025
Great experience, Loved it! ! Good waiting room atmosphere Thank you Ziegler for the top notch care!!! ! Good waiting room atmosphere Thank you Ziegler for the top notch care!!! More
by carlvney
Employees Worked With
September 09, 2025
Everyone here is concerned with giving the customer complete satisfaction. Professional and personable service. They go above and beyond. complete satisfaction. Professional and personable service. They go above and beyond. More
by LADYMAG49
September 08, 2025
Michael was excellent as always and they did a good job fixing my brakes thank you fixing my brakes thank you More
by MCNABBJ
Employees Worked With
September 08, 2025
My appointment was scheduled @ 1 pm and my vehicle was scheduled for work promptly. Michael, my service representative greeted me pleasantly and professionally providing the necessary information complete scheduled for work promptly. Michael, my service representative greeted me pleasantly and professionally providing the necessary information complete the service. After evaluating the service needed and expected time to complete the services. At my request I was given the Uber services for the time to complete the service’s. The uber service was excellent, I was able to complete a commitment near by , and received return uber service . I would rate my service over and beyond my expectations. The service cost was reasonable and I also received a coupon discount. My vehicle looked brand new after the included car wash. I have been a customer for a longtime and plan on continuing receiving service with this dealership, hopefully, the friendly competent service, Michael provided will be a ongoing experience. More
by Francine Leslie
Employees Worked With
September 06, 2025
All work was performed as promised with great communication and care. My vehicle was washed and vacuumed. communication and care. My vehicle was washed and vacuumed. More
by JOE.MIKUZIS
Employees Worked With
September 05, 2025
Mike always take good care of my service needs when I come to the dealership come to the dealership More
by BOUCHEET128
September 02, 2025
Everyone was friendly and helpful. Information was provided regarding needed repairs, the mechanics were experienced and helpful, my battery died and they were more then graceious to a Information was provided regarding needed repairs, the mechanics were experienced and helpful, my battery died and they were more then graceious to assist. Thanks for making me feel like my business mattered! More
by MADDOXJ4143
Employees Worked With
August 30, 2025
Great experience and excellent customer service. I would buy another car for Hasan and this dealer. I would buy another car for Hasan and this dealer. More
by perezc02
