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INFINITI Of Orland Park
Orland Park, IL
907 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Verified Customer
July 18, 2023
My service was very good. I was in and out really fast and they explained everything that needed to be done that had not been included in my original repair. I was in and out really fast and they explained everything that needed to be done that had not been included in my original repair. More
by LINDAB95681
Employees Worked With
Service Dept.
July 17, 2023
I received Excellent service from Justin. He was knowledgeable and he took the time to tell me about certain features about my car I did not know. I truly appreciated all of his help. I pur He was knowledgeable and he took the time to tell me about certain features about my car I did not know. I truly appreciated all of his help. I purchased my car in September of 2022 on a Saturday evening from your Hoffman Estates dealership and no one told me about any of the features of the car. I did not know how to turn on the headlights so I drove home without the light on. I take my car for service in Orland Park because the people are friendlier. My service rep at Hoffman Estates was not the nicest person. People like Justin make it worth while to drive to Orland Park. More
by yvetta.clark
Employees Worked With
Justin
July 17, 2023
Hassan was great! He is very professional and came outside to the lot immediately when he saw me exit my vehicle. He asked me if I needed help or if I had any questi He is very professional and came outside to the lot immediately when he saw me exit my vehicle. He asked me if I needed help or if I had any questions and the rest is history. I purchased my new 2023 Qx60 on the same day. Thank you Hassan! More
by ADAMSVICKY76
July 17, 2023
Excellent service, very friendly, Hassin came outside and greeted me as soon as he saw me exit my vehicle. He asked me if i needed any help or had any questions. greeted me as soon as he saw me exit my vehicle. He asked me if i needed any help or had any questions. More
by ADAMSVICKY76
July 16, 2023
Each time I got my car back there was a different issue. I picked my car up yesterday and now my ac is blowing heat. So disappointed, I trusted them with my vehicle. I picked my car up yesterday and now my ac is blowing heat. So disappointed, I trusted them with my vehicle. More
by MDICKERSON100
Employees Worked With
Justin
July 13, 2023
There was no car loaner available for service that cost $1500. Lexus dealership always provided me with a loaner for services that cost much less than $1500. Repair was delayed by a day. Cost much higher t $1500. Lexus dealership always provided me with a loaner for services that cost much less than $1500. Repair was delayed by a day. Cost much higher than other places for the same repair. More
by ETORANGAN
Employees Worked With
Service department
