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INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
1,010 Reviews
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8550 W 159th Street

Orland Park, IL

60462

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Showing 1,010 reviews

August 15, 2025

Excellent service and excellent sales department from service advisors and service managers they are always there to understand my concerns. God bless this dealer. God bless the employees and all the sta More

by RAMZIHADDAD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Marquie, Kerrie Garrison
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Aug 18, 2025 -

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that Christine, Murad, Mike, Eddie, and the rest of our team made you feel so welcome and at home. It means a lot to know our service and sales teams are consistently taking care of you. We truly appreciate your loyalty and look forward to serving you again for many more Infiniti experiences! Best Wishes, INFINITI Of Orland Park

August 14, 2025

Oil change without tire rotation. Appointment at 11am. Two hours and fifteen minutes later, it was finished. More

by MELISSAMCNULTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Husband took car.
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Aug 14, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback. We’re sorry to hear your visit took longer than expected for an oil change without a tire rotation. We understand your time is valuable and will review this with our team to improve efficiency moving forward. Best Wishes, INFINITI Of Orland Park

August 11, 2025

The service department was very friendly and professional. The waiting area is very a very comfortable space. More

by NANCEE1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re happy to hear you found our service team friendly and professional, and that you enjoyed our comfortable waiting area. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park

August 10, 2025

The people are cordial and it's a nice dealership. They are not as helpful as I am use to. No one really talks to you they are just extremely direct or impersonal. Nothing is a courtesy seeing infini More

by REVANS.RE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback. While we’re glad you find our team cordial, we’re sorry your visits haven’t felt as personal as you expect from a luxury brand. We appreciate your business and will work to improve your experience. Best Wishes, INFINITI Of Orland Park

August 08, 2025

Friendly people and excellent communication. Will continue to have my car serviced at this dealership. More

by JLINNERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re so glad you’ve enjoyed our friendly service and clear communication. We look forward to continuing to take great care of your vehicle! Best Wishes, INFINITI Of Orland Park

August 06, 2025

I was very impressed with the professional service provided by Infiniti of Orland Park. We were greeted quickly after making an internet inquiry about a 2025 QX60. Once Hassan Yasin was available, h More

by schmidtsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan Yasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2025 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re thrilled to hear that Hassan and the rest of our team provided professional, transparent service from start to finish. It’s great to know everything matched your expectations with no hassle. We truly appreciate your trust and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

August 02, 2025

Great service and very prompt, I went in with an issue and it was resolved. Tnx More

by CARRILLO11040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

INFINITI Of Orland Park responded

Thank you for the great feedback! We're glad we could resolve the issue promptly. Appreciate you choosing us! Best Wishes, INFINITI Of Orland Park

August 02, 2025

Waiting area nice and comfortable. I was able to work while waiting on my vehicle More

by SHANAYWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad you found our waiting area comfortable and convenient for getting work done while your vehicle was being serviced. We appreciate your visit! Best Wishes, INFINITI Of Orland Park

August 02, 2025

My service provider Michael was really Great. He made my visit very pleasant & was timely. More

by JAMILASMILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad Michael made your visit pleasant and efficient. We appreciate you sharing your experience and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

August 01, 2025

The service was great. I had no problems. The text messages kept me updated on what was going on with my vehicle and that is important to me. More

by DIANETAY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

INFINITI Of Orland Park responded

Thank you! We're glad the service and updates met your expectations. We appreciate your visit! Best Wishes, INFINITI Of Orland Park

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